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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1606 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance, impressive build quality, and long battery life of the ROG Zephyrus 15.6" QHD Gaming Laptop. Many also praise its powerful GPU, lightweight design, and vibrant display, along with the keyboard. However, some users mention that the laptop can get hot, and the fan noise can be noticeable. Other criticisms include the soldered RAM, less-than-stellar speakers, and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,606 reviews
  • Rated 2 out of 5 stars

    Randomly goes to sleep during game play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my computer because it had an aggravating problem when your playing a game and then it randomly goes to sleep with the game still running. Then you have to push the power button and login again. I updated all drivers and software and turned sleep off completely, but the problem was exactly the same.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the unit going into sleep mode while playing games. What you've experienced was not intentional and this was a random case. Have you reset the power options? I'm happy to look into this matter, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use , will recommend to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS TUF's dad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best windows laptop on the market atm! macbook bad! valorant gaming op

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop. I'd definitely recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent build quality and internal components!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues after 2 months of use. RAM was running at 3200 out of the box as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop at best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to game when away from my desktop! It’s been nothing less than amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming and over all laptop. Must keep plugged in to use full potential.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 1 out of 5 stars

    Blown speaker?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the “blown speaker” issue . If this doesn’t get fixed with updates I’m sending it back to Asus

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear about the blown speaker. This is absolutely not the kind of experience we want any of our customers to have. There could be a lot of factors, please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/us/support/FAQ/1015070/ Asus

  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase and worth the money. Had no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming laptop with good specs for my programming job. Can't beat the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Caution!! Check everything once recieved….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i ordered this laptop with very high expectations. Once the laptop came in the mail. I went ahead and installed everything needed and updated windows and the bios. My wife noticed the laptops top screen pixels were flicking. I restarted everything and resetted the laptop to which had the same issue. I ran a few games on it like CSgo and valorant to which made the screen worse. The laptops hinge was also creaking as i lift it up. So the today i took it to best buy and the employees tried to persuade me to exchanging it to another brand laptop because this was out of stock. I asked them if i ordered another one would i still have my return policy available. They said probably not and that i would be stuck with it basically. I returned it and got my money back then and there. Its crazy how a 2k gaming laptop you spend crazy money on and that they cant give another exchange garentee if it has issues. What a let down. Asus really has a non-existent quality control. I had bought a g14 2020 before and i had quality control problems as well.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's regrettable to hear you've encountered issues with the screen. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you have any concerns about another model, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link
      to this post for reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality of monitor and powerful CPU. All features are great.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Poor Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this laptop and returned it. The screen had bad bleeding and I didn’t care for the keyboard. The design did not make sense to me because of the vent facing the screen bezel. The laptop got extremely hot while gaming and the bezel and top of the keyboard almost burned to touch. I didn’t see the laptop lasting a long time with this kind of heat.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that you returned the notebook because of multiple issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this was a random case. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    The best product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beast. You need this PC. Its absolutely the best. PERIOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers galore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming laptop, I paired it with an ultrawide monitor and couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog 15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing gets super hot but its a good gaming laptop. Get a laptop cooling stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Gaming Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, perfect for gaming and office work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Extremely happy with it and the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop in the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop money could buy. Incredible mix of power and endurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best overall gaming laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues with the product. Works as expected. I great specs.

    I would recommend this to a friend