Customer Ratings & Reviews
- Model:
- GA503RM-G15.R93060
- SKU:
- 6494630
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus 15.6" gaming laptop's performance, graphics, build quality, and lightweight design. However, some users experienced issues with excessive heat generation, short battery life, and occasional fan noise. The keyboard also received some negative feedback. While the display and RAM are generally well-regarded, storage capacity may be a limiting factor for some users.
This summary was generated by AI based on customer reviews.
Pretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi 6 plus a 5g router is something to behold. The asus bloatware that comes with is downright absurd and I cannot figure out why it continues to try and upgrade the firmware to a usb-c port. It functions wel, but the m14 and m16 perform better.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alex,
Thank you for sharing your feedback on the notebook. We sincerely apologize for the software issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
Please allow us to make your experience with ASUS a better one. We recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2207006639-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son really like this laptop. Good for school n gaming
I would recommend this to a friendgreat purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epic deal, perfect open box machine. no issues. very upgradable as well.
I would recommend this to a friendFast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is fast! The battery is okay and could be better, but you will not be disappointed.
I would recommend this to a friendComputer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice inexpensive computer for college student. Best Buy easy Buy
I would recommend this to a friendGreat Gaming Laptop!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Laptop is amazing for gaming! I would recommend this to my friends!
I would recommend this to a friendGreat!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying online is effortless, shipping was on time.
I would recommend this to a friendPc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery life, i knew it would be bad based off other reviews online but i didnt expect it to be only 2-3 hours, other than that, runs and performs pretty good with games if your ok with playing it plugged in the whole time
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Futurestreamer,
We sincerely apologize for the battery issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207006639-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
- Pros mentioned:Graphics
Durable and Lightweight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice PC. Smooth graphics and the fans works well, though they can get very loud which can be a little scary. I'm usually a fan of Mac, but had to get a computer that isn't a Mac for an engineering program. Really like this one. It's lightweight and very durable.
I would recommend this to a friend Laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product as available as listed on their website, great customer serivce
I would recommend this to a friendFantastic Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything i need for a workstation computer, and i can game on it too!
I would recommend this to a friendSatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the computer at a discount. It is fast and perfect for my gaming needs.
I would recommend this to a friendGreat laptop for everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well so far. Very fast and sharp image. Great value for the buck!
I would recommend this to a friendMoney well spent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic no issues at all I use it to play World of Warcraft and it awesome
I would recommend this to a friendwork
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the quality of computer is very good. I like this very much.
No, I would not recommend this to a friendA good deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, runs most games fine at 1080p Decent purchas
I would recommend this to a friendAssus ROG.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was friendly and knowledgeable. Information given by staff helped me decide.
I would recommend this to a friendAmazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing !!! Big deal I’m waiting for new Christmas deal
I would recommend this to a friendGreat computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and we love it! Downloading games are easy and fast.
I would recommend this to a friendAmazing laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop! Great for school or gaming on the go would recommend!
I would recommend this to a friend