Customer Ratings & Reviews
- Model:
- GA503RM-G15.R93060
- SKU:
- 6494630
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus 15.6" gaming laptop's performance, graphics, build quality, and lightweight design. However, some users experienced issues with excessive heat generation, short battery life, and occasional fan noise. The keyboard also received some negative feedback. While the display and RAM are generally well-regarded, storage capacity may be a limiting factor for some users.
This summary was generated by AI based on customer reviews.
Pc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery life, i knew it would be bad based off other reviews online but i didnt expect it to be only 2-3 hours, other than that, runs and performs pretty good with games if your ok with playing it plugged in the whole time
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Futurestreamer,
We sincerely apologize for the battery issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207006639-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Coding Computer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop, it is great for college with my computer programming major.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Bought it for my teenager and he claims it plays all his games great.
I would recommend this to a friendgreat purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epic deal, perfect open box machine. no issues. very upgradable as well.
I would recommend this to a friendComputer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice inexpensive computer for college student. Best Buy easy Buy
I would recommend this to a friendGreat Gaming Laptop!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Laptop is amazing for gaming! I would recommend this to my friends!
I would recommend this to a friendTotal Protection Plan Worthless.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop just under 2 years ago and purchased the total tech protection for many electronics from best buy. I drove 3 hours to have my fans replaced from the geek squad and to have my screen repaired for the multiple pixel outages. I was told by the staff there is nothing that they can do to fix my issues. To add since I bought a higher quality laptop (Gaming) tech support does not repair gaming laptops. This is not mentioned when purchasing multiple thousands of dollars of electronics from Best Buy. I am a computer guy for over 25 years. This is unacceptable as a protection plan to be stated that the Geek Squad will fix your issues when they can't even do basic component replacement that take 5 minutes to do. If a fan goes out in your laptop. This is now a critical issue due to the amount of heat generated. Now you may need to replace the entire laptop for a basic component replacement. I use my laptop everyday for work. I can not give it to support (which ships it out to a service center) for 2 to 3 weeks for a diagnostics that should only take 30 minutes to an hour to complete. Unsatisfactory support that is not worth your time nor money. Don't drive 3 hours like me to an appointment, that nothing will be fixed. This is the first time I have bought the total protection ($200 annually) plan for thousands of dollars spent in Best Buy.
No, I would not recommend this to a friendFast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is fast! The battery is okay and could be better, but you will not be disappointed.
I would recommend this to a friendLaptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product as available as listed on their website, great customer serivce
I would recommend this to a friendAmazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing !!! Big deal I’m waiting for new Christmas deal
I would recommend this to a friendwork
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the quality of computer is very good. I like this very much.
No, I would not recommend this to a friendGreat laptop for everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well so far. Very fast and sharp image. Great value for the buck!
I would recommend this to a friendA good deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, runs most games fine at 1080p Decent purchas
I would recommend this to a friendFantastic Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything i need for a workstation computer, and i can game on it too!
I would recommend this to a friendSatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the computer at a discount. It is fast and perfect for my gaming needs.
I would recommend this to a friendMoney well spent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic no issues at all I use it to play World of Warcraft and it awesome
I would recommend this to a friendGreat computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and we love it! Downloading games are easy and fast.
I would recommend this to a friendLAPTOP
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall good pc lets me run all my games at max graphics
I would recommend this to a friendGreat product for value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price. Operating system runs great.
I would recommend this to a friendAmazing laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop! Great for school or gaming on the go would recommend!
I would recommend this to a friend