Customer Ratings & Reviews
- Model:
- GU603ZM-M16.I73060
- SKU:
- 6494642
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ROG Zephyrus 16" gaming laptop's strong performance, impressive graphics capabilities, and vibrant display. Positive feedback also highlights its lightweight design and robust build quality. However, some users note that the fan noise can be noticeable, and the device may experience elevated temperatures during intensive use; battery life is also a point of concern for some.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Happy with Performance, not happy with spperance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop's performance is great. I am very very happy with it. I bought this for myself around Black Friday special and never paid much attention to its appearance. Now, after about 5 months of storing it in its original package, I am finally using it, and I see damage to its door on the top right side which prevents it from closing properly. The right side USB is damaged and tilted. Also, when looking carefully, the laptop's right side is kind of curved. Also, the laptop stand is not even once put on a flat surface. Escpecially once both hands are on the keyboard, it tilts towards the left side and is wobbly. I know I should have paid more attention upon receiving it, however, since I never dropped it or anything happened to it by me, I think the staff should have paid more attention before sending a laptop like this to a customer. For anyone buying a laptop, make sure to check throughly because I really didn't see these flaws with it once I received it. Overall, I am very sad that I received this great laptop in this condition and I know nobody would believe my story about how I must have received it in this condition. Oh well, I have to use it now since it is too late.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear HDavani,
We are sorry to hear that you receive your unit with damages . We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number ( N2203015482-0022) for us to better assist you.
Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
not recommended
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent computer after removing the extremely poor Asus software, should've bought a leigon
No, I would not recommend this to a friendPerfect for what i need it to do
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its specs are exactly what i was looking for. Im not exactly using it for hardcore gaming, it can run high level games with ease if i wanted to. It came with a free download of COD MW2, and it does run it well. It handles your basic gaming and higher end too
I would recommend this to a friendBest laptop for the buck
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far best laptop ever, the screen at 165hz is a bless, anything and everything looks really good, the processor may not be the top of the line but it works just fine as intent it. I highly recommend this laptop
I would recommend this to a friendAsus ROG Zephyrus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been partial to ASUS for 20 years, My evaluation after a month of owning this gaming laptop would be a five star review very impressive Asus features and performance. You can game with this setup!
I would recommend this to a friendGood but bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance, but the screen is incredibly fragile.
No, I would not recommend this to a friendits good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the computer is good and i did by it open box(excellent)...but that being said the computer did come with an almost unnoticeable damage part of the chasis
I would recommend this to a friendGood Purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for everything, faster speed, pretty robust. Love it. My nephew uses it for his college work, programming and off course Gaming, and he has become die hard fan of it.
I would recommend this to a friend- Pros mentioned:Graphics, Speed
Gaming Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the computer for my son to use in college. He plans on installing Solid Works or Auto Cad on it. The graphics and the processor really good.
I would recommend this to a friend - Pros mentioned:Performance
ROG Z
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome rig!! It's light weight and plays Tarkov, PubG, and DCS in high settings without any issues. Perfect laptop while traveling.
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Heat
Great computer powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer gets a little bit hot but the picture is awesome. The specs is awesome. The computer runs great fast smooth great.
I would recommend this to a friend Not easy for all games
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grand daughter. Would not play The Sims out of the box. Luckily I know a bit about computers. It took me over an hour to figure out I had to reset the video card on both the game, the Asus setup, and yet again in the computers video card setup. It kept reverting back until I did everything in order. Good machine once it's set up to do what it should do out of the box. It has two video cards inside. The default one is the one that doesn't work. So why even have it in there, then, Asus?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Deerfern,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have, we recommend that you use the MyASUS app to perform a live update and update your unit.
We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2204004771-0017) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1038301/
Great gaming laptop with a few minor drawbacks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works great and does everything it needs to do. The only drawbacks are that the keyboard keys are awkwardly spaced and the battery life is good, but could be better.
I would recommend this to a friendGood machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop so far, I like the aesthetics of it, simple things like the way it boots up and the flashing colors if the keyboard but is truly a good machine
I would recommend this to a friendGreat for price point
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays high speed games great. Only downside is you will need to plug your power supply in rather quickly if you want to have optimal refresh speeds for games such as Call of Duty.
I would recommend this to a friend- Pros mentioned:GraphicsCons mentioned:Fan noise
Review on the Asus ROG Zephyrus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works great, best laptop I ever had. Beautiful graphics and functionality, although a touch loud when using turbo mode.
I would recommend this to a friend Great laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this laptop. Have had no issues and I really like the background it comes with.
I would recommend this to a friendExperiences in Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy was Well knowledge very good services can’t complain about anything the equipment that I bought non issues what so ever recommend friends to buy at Best Buy
I would recommend this to a friend- Pros mentioned:Performance
gGood for gaming runs warzone!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs battlefield 2042 perfect and war zone perfect only reason 4 stars is it only has 512GB ssd installed but it has a second M2 drive slot so i highly recommend buying a 1TB ssd M2 drive to install as soon as you buy the laptop other than a lack of storage out of the box its an amazing laptop for the price only thing i would change is an external interchangeable battery but it has good battery life and the battery is replaceable just internal
I would recommend this to a friend - Cons mentioned:Fan noise, Heat
Horrible item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this if u want to take it somewhere like college. It heats up very badly and the fans are extremely loud just by turning it on and doing nothing. While using it to do basic things like youtube google i burned my fingers. Do not reccomend. Very bad
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gorumina,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage, we recommend that you send the product in for service in order to determine the root cause of the issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty