Customer Ratings & Reviews

Awesome laptop, I originally bought the g14 but coming from a 15.6 screen, I just couldn't do the downgrade. Glad i returned the g14 and got the m16 instead. Cheaper lol and totally worth it!

Such a great laptop and performs super fast. But if you need to be out just a few hours for task work or at school, It won't last you more than 3 hours with everything adjusted.

Im giving this laptop 5 stars only because it does what its meant to do and more. Alot of people complain about the ram or memory but thats upgradeable, or you can just purchase a different version. The craftsmanship is amazing, the quality where it should be.

My saying is you get what you pay for. This gaming laptop isn't cheap but if you are a multi tasker and want an up to date laptop that is future proof buy this now. Incredible is an understatement!

Not that great but works for a year or so. Price is bad

Great sale price on one of the best, solid gaming laptops for my son. He loves it. Only thing we woukd have wanted was a larger SSD (1TB versus the 512GB it comes with) but a second SSD can be added easily later on.

This thing was a huge mistake. The great exhaust blows on the monitor, which is occasionally flickering after less than 3 months of ownership. The performance does not reflect the hardware specs, it's sluggish and underperforms even compared to the few year old gaming laptop it replaced. If I could return it with a penalty fee, I'd do it in a heartbeat.

I had this laptop for 9 days. It worked great for 7 days. Day 8 there was a Windows update. Once it restarted the screen started dimming in various places with a flickering effect. I thought it might have something to do with the Windows update so I did the factory reset and it still had the same issue once I logged into Windows. Returned it for the refund. Wouldn’t get this brand of laptop ever again.

This is my first laptop in a long time and it performs great no issue on basic computer functions. But when gaming it does get hot. But triple A games look great on it. Did have to upgrade the memory and another SSD drive.

Bought this laptop from Best Buy and returned it the next day. I had installed Valorant on it and jumped into a custom game to test things out. Within 5 minutes the computer shut down and gave me the sad face error saying that something unexpected occurred. Happened about 6 times before I gave up, shouldn't be happening with a gaming laptop. While everything looked pretty good, the laptop is extremely loud and the fans blow right into the screen. My wife asked me if the computer was supposed to sound like that, I unfortunately said yes. When I brought it back to return it, a Best Buy associate said that theirs on display is the same way and that they sometimes have to shut it down to keep it quiet. Maybe I got a bad model for the shutting down, but I would not recommend.

I love this thing. I wanted it with the 3070 but it cost so much more. The 3060 did not disappoint after messing with Nvidia control settings. I'm happy with my performance while playing call of duty.

I bought two computers and found that bustbuy's after-sales service is very poor, and the agent service attitude of chatting is also very bad. The new one is for my cousin, but there is a problem with the computer. I took a video and hoped to send it to bustbuy for help, but I don’t have their email address. Chat also gave me a call and closed the window without solving my problem. Quite disappointed.

i just got this laptop today and out of the box the metal chassis is top notch and the audio quality and the screen as well as the keyboard and the track-pad are amazing well done Asus ROG!

It took two weeks longer than expected to get my laptop poor delivery ser

Ive seen reviews that people complain about the oberheat and ive been playing sime pretty big games and overcapp with no overheat. I keep 70-75temps for cpu and really good laptop

Performance is absolute and temps are always maintained. Gaming while plugged in gives the best performance and fps.

I bought this laptop for presentations, especially because of the different Connextions it has. Lets you hook it to a screen, TV, and several other gadgets at the same time.

Works great plays awesome not sure if its just MW2 is new and they are still working out the bugs but out of like 30 hrs of play the game has stopped twice

It's hard to review a product that you only own for 2 weeks or so. I purchased it twice so far so good. This one is not flickering like the last one.

This is one really snappy gaming laptop with a nice finish and design. The overall quality and efficiency of this computer has allowed me to experience great gaming and able to do multiple tasks. I was really drawn to the look of this gaming laptop. Many of my previous computers have been these large bulky laptops, but the ASUS Zephyrus 16 has this nice sleek look. The chassis is very thin compared to other laptops and at 4lbs, it makes it light for me to carry. The polyurethane material on the palm rests feels very premium and comfortable when using. And the multiple colors coming from the backlit keyboard is a joy to use when gaming or using at night. The 15.6 inch screen really pops, and despite being only 250 nit brightness, this computer can get really bright. So, the main purpose of this laptop has been for gaming. And I began playing my usual games (Halo Master Chief edition, notably Reach and Halo 4; other Halo Games like Spartan Assault/Strike, and Halo Wars; Destiny 2; Forza; Star Trek Online; TF2; Minecraft with my kids) and I was very happy with the speed it downloaded and how fast it booted when playing. I was initially disappointed with the 512 GB harddrive storage, and so you have to be very selective on what you download. The Halo Master Chief collection is 133 GB's so I have to be very clear on playing them, completing and then deleting them once I'm done. The 16GB memory can be upgraded to 32, so we'll see if I need to do that. Battery life on this has been very great, averaging 5 hours of non-stop multitasking on a single charge. The speakers are nice and loud and crisp, each speaker flanking the keyboard. Multiple fans line the top near the hinge and on the sides. Also very well designed are the multiple connectivity ports. This has USB-C Thunderbolt 4, one USB 3.2 Gen 2 Type-C port, two USB 3.2 Gen 1 Type-A ports, and an RJ45 LAN port, this has excellent options even for high speed external devices. Although no touch screen compared to some other ASUS gaming laptops, I am thankful they added a 720p HD front facing camera. Overall, other than gaming this computer is perfect for all of my needs.