Customer Ratings & Reviews
- Model:
- GU603ZM-M16.I73060
- SKU:
- 6494642
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ROG Zephyrus 16" gaming laptop's strong performance, impressive graphics capabilities, and vibrant display. Positive feedback also highlights its lightweight design and robust build quality. However, some users note that the fan noise can be noticeable, and the device may experience elevated temperatures during intensive use; battery life is also a point of concern for some.
This summary was generated by AI based on customer reviews.
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician and manager were very helpful, unfortunately windows 11 is not very compatible with the software and other that I use for work.
No, I would not recommend this to a friendGreat Gaming Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sons birthday, he LOVES IT! Styling and screen are great for his high resolution Gaming.
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price. Needed a portable gaming laptop for when i go on vacation and for work and it works perfectly.
I would recommend this to a friendPretty solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome laptop so far and does what I bought it for, minimum gaming and mostly college. I’m happy with this purchase
I would recommend this to a friendDesigner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No SD card slot Needs more than 1 USB port Performance for what I do has been slow
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BrucejY,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
If you need a SC card slot and more USB port, a USB docking station can be used. In regards to the performance issue, please check if Windows and drivers are up to date. Keeping Windows and drivers updated will optimize system performance and stability.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Beautiful powerhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this powerhouse. Wanted an aesthetically pleasing beast of a laptop with key importance on screen/speed/gaming etc and this delivers.
I would recommend this to a friendSolid Laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for coding, modeling, and gaming. Screen refresh rate is nice and the size still allows the laptop portable
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most powerful laptop out there but can run games perfectly!
I would recommend this to a friendgood but bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good computer but with in the 2 days the computer just turned off and wouldn't work
I would recommend this to a friendrog laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop when it's on sale. I used for 1 month and now I added 1tb wd 850 ssd. Works better.
I would recommend this to a friendGreat first time video editing computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for video editing your YouTube content.
I would recommend this to a friendGreat gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great gaming laptop for my needs . Very snappy and play everything i those at it
I would recommend this to a friendGreat and big screen that is great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer, it sounded great when I played god of war 2018, but sadly my open box order didn’t come with a windows key.. so water mark was always there and bestbuy geeksquad suggestive I return it, wish I could’ve gotten another or gotten the Asus rog strix G15 advantage edition but it not on sale
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear FrancoG,
We sincerely apologize for the watermark issue you're experiencing with this device. You should receive a laptop with an activated and genuine copy of Windows. You can reach out to our technical support team and request the product key. If after you enter it that does not activate Windows then we recommend returning it to Best Buy if you're still within their return window. You can contact our support via the information found in the link below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2204004771-0008" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Official support: https://www.asus.com/us/support/callus
College
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, my grandson loves it! He's an engineering student
I would recommend this to a friendLove It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me awhile to get used to it, but now I love it!
I would recommend this to a friend- Cons mentioned:Battery life
Not working? Return it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as my first gaming laptop and it only lasts 7 days. At the 7th day that I was using it, I tried to turn it on and it won't turned on. Also, I tried to charge it and it is not working at all. It might have a poor battery. I don't know why this happeneds, but Best Buy gave me my refund. Best buy gave a great service, but the laptop itself is poor that's why I gave 1 star. Please observe what you've purchased before the last day of the return date.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kjb17,
I'm sorry to hear that the unit is unable to turn on and the battery life is poor and you returned it for a refund. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this is a random case. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it! She has used it non stop since she got it for Christmas!
I would recommend this to a friendGreat Gaming Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gaming laptop that can run VR at the highest level. Light and looks cool as well
I would recommend this to a friendLaptop for school & pleasure
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 18 yr old loves it! He got it for his 1st year of college(and gaming...).
I would recommend this to a friendHorrible Bloatware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus really bogged this unit down with bloatware. And some other bad choices like a frighteningly loud boot sound. The garbage asus software never turns it off. But disabling it in bios worked. The laptop is fine, reinstall windows and the basic drivers found on the asus website.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MisterMonsignor,
We sincerely apologize for the issues you experienced with the preinstalled software. You can remove the software you dont require which will improve the overall performance, for additional troubleshooting steps please refer to the FAQ in the link below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2204004771-0009" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/#:~:text=If%20the%20system%20is%20slow,we%20suggest%20resetting%20the%20system.