Customer Ratings & Reviews
- Model:
- GU603ZM-M16.I73060
- SKU:
- 6494642
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ROG Zephyrus 16" gaming laptop's strong performance, impressive graphics capabilities, and vibrant display. Positive feedback also highlights its lightweight design and robust build quality. However, some users note that the fan noise can be noticeable, and the device may experience elevated temperatures during intensive use; battery life is also a point of concern for some.
This summary was generated by AI based on customer reviews.
Excellent choice for gaming my son loves it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for gaming my son loves it great choice
I would recommend this to a friendBeauty in Tech
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a bang for buck kind of guy so the fact that this nails it is truly impressive
I would recommend this to a friendThe Best quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming Laptop. High quality video cart. Compatible for everything.
I would recommend this to a friend
Dead in the water
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even power on. Will exchange and see if its still worthless.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Truth,
We are sorry to hear that you ran into power issues with your ASUS laptop. This is definitely not the norm and is not the type of quality to expect from ASUS products. Please follow steps in the FAQ linked below to troubleshoot the issue. If the issue remains after troubleshooting we recommend returning this device to Best Buy for an exchange or refund. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2203015482-0024" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Troubleshooting - Computer Boot Failure or No Display After Boot (Black Screen): https://www.asus.com/support/FAQ/1014276/
Best laptop ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ultimate gaming/work pc. Fast and enough graphic performance to handle anything
I would recommend this to a friendASUS - ROG Zephyrus 16" FHD 165Hz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would buy again. 16" screen is really nice, and speed is great
I would recommend this to a friendGaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and great for gaming! I play Fortnite on mine with no problems:)
I would recommend this to a friendLaptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return this item it was used and broken( right at about two weeks after we bought it the screen would just randomly have verticals lines across the whole screen), so I don’t have a valid rating.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kristen V,
It is really unfortunate to hear about the display issue you had with the notebook. Please accept our humble apologies for the inconvenience. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2203015482-0027" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good but runs HOT and LOUD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but it is LOUD. It also was heating up pretty bad. I returned this item for a different brand and those issues went away. Although I returned it because of the fan noise and heat I will say it didn't lag or perform poorly. It was a nice laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jessica,
We're sorry to hear about the unfortunate experience you had with your unit running hot with loud fan noise and that you had to return it. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2204004771-0014) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1015064/#:~:text=Make%20sure%20the%20vents%20aren,to%20perform%20at%20its%20best.
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good computer it does everything that we needed to do.
I would recommend this to a friendReturned due to heat issues, but very well built
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop reached very high temperatures on cpu when doing anything intensive which caused the fans to spin up to a very loud level. Would of been acceptable if it wasn't for the "strobing" of the fans ramping up and down when just sitting idle and working on word/excel.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear jwolfe85,
We're sorry to hear about the unfortunate experience you had with your unit overheating and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. The fan speed will be changed with the CPU/GPU temperature. The CPU/GPU temperature will rise, when running huge and intensive programs, such as heavy loading games, video editing, transcoding, and big data operating.
Have you tried updating your Bios? Please follow the steps the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2204004771-0007) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1015064/
L
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad laptop at all really enjoyed this would defiantly recommend
I would recommend this to a friendGreat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need this for computer design recommended by associate perfer pock
I would recommend this to a friendFun laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and quiet. Fun look to it for daughter.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast. Everything that I wanted. A lot of machine for the price.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs really good an bright screen when i play games
I would recommend this to a friendRecommend it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it, overall, it is a very good laptop Value for the price
I would recommend this to a friendRecommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer is doing exactly what I needed and more
I would recommend this to a friendMr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.rvery reliable computer,good price would recommended.
I would recommend this to a friendAsus laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Súper! Excellent computer for the price. Recommended!
I would recommend this to a friend