Customer Ratings & Reviews
- Model:
- GU603ZM-M16.I73060
- |
- SKU:
- 6494642
Customer reviews
Rating 4.4 out of 5 stars with 707 reviews
(707 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ROG Zephyrus 16" gaming laptop's strong performance, impressive graphics capabilities, and vibrant display. Positive feedback also highlights its lightweight design and robust build quality. However, some users note that the fan noise can be noticeable, and the device may experience elevated temperatures during intensive use; battery life is also a point of concern for some.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for an awesome gaming experience! My husband loved it.
I would recommend this to a friendRated 1 out of 5 stars
Worst Laptop for ANY use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, it was the screen that kept turning off as I was using it. Then my keyboard stopped typing certain letters. I have to copy & paste them... to type coherent sentences... my WPM dropped to like 18 from 72 because of this. And consistently the graphics card will not initialize. Despite all of the "quick fixes" I've attempted, I cannot even play games on a "gaming laptop"... I've had appointments with best buy attendants to fix the issues before and was basically told "well it's a bad laptop" even though it was highly recommend at time of purchase Paying so much for a "top of the line" product and paying another $200 per year for the Best Buy membership. Only to be expected to drop another 1k or more to replace the product that should last at least 3 years and barely has managed 2.
No, I would not recommend this to a friendRated 5 out of 5 stars
I love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its really good i love all of its part. Comforatable to use
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Speedy Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.12gen i7 3060 gpu. Very speedy machine. Has worked flawlessly for months now. Only con is the no caps lock indicator
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Asus ROG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance. Good enough for software development...
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Good if you get lucky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast gaming laptop with average battery life for non gaming tasks, terrible battery life for gaming and asus's terrible QC when I bought mine I was super pleased with it, it ran good, dis all my work I needed it to do but when it came time to game with friends the audio output from my desktop (any applications YouTube, games etc) would go into the computers input I googled for answers with non of the solutions working leaving me to assume it's a hardware issue. Will be returning to best buy because that one small issue makes it impossible to have a good time playing games with my friends
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Quinn,
I'm sorry to hear about your issue with the battery life, this must be frustrated. Have you updated the Window and the BIOS? If you have not returned the notebook, please refer to the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1043914/
Rated 1 out of 5 stars
Hate this peice of trash.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product I will not purchase anything from Asus again. Hate this product terrible quality.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ChaseS,
We sincerely apologize for the poor experience you have had with your ASUS laptop. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2203015482-0013" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support














