Customer Ratings & Reviews
- Model:
- GA402NU-G14.R74050
- SKU:
- 6535497
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent performance, attractive design, and lightweight nature of the ROG Zephyrus G14. Many appreciate its compact size and portability, making it suitable for various uses. However, some users mention concerns about battery life and heat generation during intensive tasks, particularly gaming. A few also reported minor issues with the keyboard and fan noise.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
Great Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was already aware of the cooling issues with this PC before I bought it, and other than that it dies everything i need it to at a convenient size and price.
I would recommend this to a friend - Pros mentioned:Performance
Asus rog laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device is good is awesome when it works but it stopped working after like 6 months but i got the manufacturers warranty to help out yippeee.
I would recommend this to a friend - Pros mentioned:Weight
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best investment I have made. This is the best laptop for college students who want a high spec laptop but at the same time want it to be light weight.
I would recommend this to a friend - Pros mentioned:Performance
Great quality laptop + rtx 4 gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it when it was 900. Cant beat the price and quality. Dlss and frame gen are available for the rtx 4000 series. 4050 should be good for a few years.
I would recommend this to a friend - Pros mentioned:Performance
Best Gaming Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute BEST gaming laptop on the market. It competes with Razer and is way better, especially for the price and specs.
I would recommend this to a friend - Pros mentioned:Performance
Nice gaming laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best gaming laptop with 14inch screen. I brought it during the offer which was really great. The gaming experienc is really powerfull.
I would recommend this to a friend Great Pricing - Incredible Machine!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop so far. Some bugs with the firmware but otherwise incredible deal I got it for. Worth looking at open box in your area!
I would recommend this to a friendShould've bought 2...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Wonderful gaming laptop that will also serve my needs as a work station. Cant ask for much more than that.
I would recommend this to a friendTo the moon
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and reliable laptop. Works well with games and ArcGis Pro.
I would recommend this to a friend- Pros mentioned:Performance
Love this computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast gaming system, love the keyboard lights. Durable…Nice look. Gaming is super faster than my last one
I would recommend this to a friend - Pros mentioned:Design
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has a very nice design. Very powerfull laptop with great graphics. Very good for gaming and working.
I would recommend this to a friend - Pros mentioned:Performance
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Full disclosure, did get it on sale. At full msrp I think it's a little pricey. But it's been such a solid little machine. Perfect for what I needed.
I would recommend this to a friend - Pros mentioned:Screen quality
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Looks really great in the white, love the LED keyboard and the flexibility of the screen.
I would recommend this to a friend - Cons mentioned:Battery life, Heat
Not Entirely Worth It
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets hot fast, performance is not as good as i expected, and bad battery life especially when gaming.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
In the following FAQs, we recommend following the steps for troubleshooting both the overheating and battery issues. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2402001700-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
https://www.asus.com/support/faq/1043914/
- Cons mentioned:Heat
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing my only problem is how hot it can run at times i get really concerned. Little bit of backlight bleed
I would recommend this to a friend Its good but the storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very great i can play every game but the storage i think its not enough for all the games
I would recommend this to a friend- Cons mentioned:Heat
cool down
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the laptop is realy nice and fast, but overheats. even so it woks fine
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Neithen O,
Thank you for sharing your experience with the laptop, and we apologize for the problems you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or for assistance with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2402001700-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Best laptop for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop for gaming. Great for gaming, surfing the web, or streaming.
I would recommend this to a friend- Pros mentioned:Performance
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decently powerful, but quite loud. Yes, I k it’s a gaming computer but it was louder than my car
I would recommend this to a friend - Pros mentioned:Performance
Great small powerful laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works great and has good performance, i had the first gen g14 and this us my second
I would recommend this to a friend