Customer Ratings & Reviews
- Model:
- GA402NU-G14.R74050
- SKU:
- 6535497
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent performance, attractive design, and lightweight nature of the ROG Zephyrus G14. Many appreciate its compact size and portability, making it suitable for various uses. However, some users mention concerns about battery life and heat generation during intensive tasks, particularly gaming. A few also reported minor issues with the keyboard and fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for everyday task, multi-tasking, and of course gaming!
I would recommend this to a friend 5/5 Gaming Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite laptop I've bought in the past years, It runs everything super fast with school work and playing video games on it. Perfect computer in my opinion!
I would recommend this to a friendThis gaming laptop is a beast
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4050 Laptop GPU paired with the Ryzen 7 with Radeon Graphics is very much sufficient, I play Valorant and it runs at a whopping average of 270 fps if the limiter is off. The Radeon Graphics 2nd GPU also means you are able to plug in a second screen run off the AMD gpu
I would recommend this to a friend- Cons mentioned:Keyboard
Do not recommend for any serious gamers
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this laptop for what I found to be a common defect. For some reason the keyboard was not working. If you're a serious gamer, I would not recommend this laptop. It looks very nice though
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Momomochi,
We sincerely apologize for the keyboard issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2402001700-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Value for Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Performance and Quality, Battery life is very good.
I would recommend this to a friend Pretty good!!!!!!!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer, and it works perfectly! I have one big issue with it-- the keyboard lights are kinda wonky. Some of the LEDs are a little different in color than the others. Besides this, my backspace key came with a little flaw. Regardless, this computer is amazing!! I got it on sale, too, which is nice. Definitely get it!!!!!
I would recommend this to a friendGreat laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this Laptop for almost a year now. It has been working great! I have had no issues
I would recommend this to a friendPowerful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been powerful, durable, and reliable.
I would recommend this to a friendGreat gift!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid piece of tech for the price, great for gaming.
I would recommend this to a friendGreat Laptop, questionable build quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic laptop up until it wasn't. It broke after 13 months, one month outside of warranty, for seemingly no reason. Laptop not won't charge or power on. It was not dropped or damaged and the issue occurred while the device was powered down. ASUS support wants too replace the motherboard which is costs almost as much as the original laptop.
No, I would not recommend this to a friendBang for the buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got an Open box model Excellent condition for a good price $850 including taxes. Box was a little damaged but the the laptop was lokking brand new out of the box. I'm happy with my purchase
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about the laptop is great. Just wish I would have read to see it didn't come with Animatrix
I would recommend this to a friendLove the Asus Zephyer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Asus G14 ive bought. The last one was still going strong after three years but it was time for a upgrade. Great price and will run anything out there now with no issues
I would recommend this to a friendNice laptop.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop, value for the money looks is too good.
I would recommend this to a friendBest Laptop for Gaming and Design for its price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for design, and my school work. It can even run games pretty well. Very customizable in the asus settings.
I would recommend this to a friendHighly recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good gaming laptop that isnt ungodly expensive
I would recommend this to a friendgood laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this laptop. It was a good price and it has done evrything i need
I would recommend this to a friendFantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anything is better than the 2012 MacBook Pro I upgraded from. However this is a fantastic laptop. Zero issues 30 days after purchase.
I would recommend this to a friendLove IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome piece of tech. Love it. Was totally worth the price, and happy to have the security that comes with Best Buy purchases!!
I would recommend this to a friendYuh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good products really love Best Buy and everything that they have to offer
I would recommend this to a friend