Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$3,137.44

Customer reviews

Rating 4.4 out of 5 stars with 486 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 486 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need it to do. Great oled display, light and portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good during purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Lightweight device with pretty powerful specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with excellent speed and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent long term purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this since June, very solid machine. No complaints at all, would definitely buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc i recommend it. Best buy service was not so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best student laptop if the student is aware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very good if the user knows how to control the thermals and voltage well. I recommend learning to vbios flash in order to get the best output out of this laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lemon, Bad BB Support Policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased august 2025, seemed like a great machine, but after full setup for my work, (and after the very short return window) it started restarting at random and quite often(3-4 time in a day) could not return it so it was sent out for manufacturer repair. month later got it back with a new motherboard and screen it worked for a week or so and seemed great. then it started shutting down at random. it is now in for its 2nd repair having done no work for me in 5 months. I demanded a refund to no avail. bestbuy states it has to be repaired 4 time before it is deemed a lemon and refund issued! While this is a machine issue i mostly take issue with bestbuy not having common sense policy allowances for a situation like this. clearly unacceptable to buy a machine and still not be able to use it or get a refund to buy another machine after 6 months. Support after the sale is why i went to best buy, and it seems there is no need to do that in the future

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DavidD,

      Thank you for sharing your detailed experience with the ASUS GA403WR Gaming Laptop. We sincerely apologize for the repeated shutdowns and restarts, as well as the inconvenience of multiple repairs that have prevented you from using the device reliably for your work. What you have experienced is not representative of the quality and reliability we strive to deliver.

      We also regret the challenges you have encountered with the return and refund process through Best Buy. While retailer policies are outside of ASUS’s direct control, we understand the frustration this situation has caused and acknowledge the impact it has had on your overall experience.

      Please be assured that your feedback regarding product reliability and post‑purchase support will be communicated to our product and service teams for further review. We hope your current repair is completed promptly and that the laptop is returned to you in stable working condition.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506027921-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Best Price to Performance

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great, gaming performance is solid, and this is the model I would recommend mainly due to the ram both system and vram. This is the only option with more than 8gb vram. Would love to see a 5060 with 12-16gb but the 5060 and 5070 are both limited to 8gb so if you want to game at the native resolution of the laptop display you need more than 8gb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer and value for price. The 5070TI is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice as Open Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect aesthetic conditions. Good laptop for gaming and light use also. Incredible size for a powerful laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good gaming laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming pc. Does get a little warm after a bit of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer because I needed something that would allow me to render through design programs efficiently. This computer has surprised me with it quality and efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sleek and powerful. Battery life is outstanding. The speed of the laptop is sensational. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Specifications is good. Performance is ok

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light, powerful. Awesome speakers and screen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi concerns

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zephyrus G14 has a stylish design, powerful GPU (5070 ti) and stunning display. I bought a 2024 model for my daughter as a graduation present and was happy with the purchase. Unfortunately the mediatek wifi 7 card created enough problems for me (throttling download and upload speeds to 10 percent of home wifi while all other devices maintained consist speeds) that it made gaming and web browsing unbearable. Ultimately, I decided to return this laptop and purchased the Asus Strix g16 model for a comparable price (+$100). A $2500 laptop should not have difficulty with standard web browsing.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Thomas,

      Thank you for your comment.

      We certainly understand your disappointment and the inconvenience this may have caused if you had issues with the WIFI controller. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. Certainly, the WIFI works flawlessly. The WIFI not working properly even after updating Windows, drivers and BIOS is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Surprisingly fast.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast computer. I have a 4090 in my desktop and this laptop with frame genx4 gets higher fps in some games than my desktop somehow. Call of Duty runs at over 200fps. If you're on the fence just get it. The Ryzen chip seems to handle tasks better than the Intel core 9 Ultra that comes in the 16 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, powerful computer able to handle all games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terriblly disappointed - sub-par quality

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely write reviews, but my experience with this laptop — and with customer support — I wanted to share. I purchased the Asus ROG G14 less than a year ago (about nine months), and out of nowhere the system began crashing repeatedly with the same error. I sent it in for warranty repair, and they replaced the motherboard. The exact same error returned immediately. I sent it back a second time, and again the issue persisted. After a third repair attempt, they claimed to have replaced the SSD, yet the laptop continued to fail in the same way. The device shuts down on its own with an “unknown error,” refuses to enter recovery mode, and even the Windows factory‑reset option doesn’t work. After saving over $2,000 for what was supposed to be a high‑end machine, I’m extremely disappointed in both the reliability and the repair process.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SumanC,

      Thank you for your feedback.

      We certainly understand your disappointment with the warranty repair or service quality and the inconvenience this may have caused if the laptop was sent to warranty service three times with the same ongoing problem. ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections during the warranty service process that ensure each one is trouble-free, this is a random problem. Since the internal recovery fails, use another PC to create a Windows USB bootable drive. Insert it into your laptop, boot from the USB (using Esc to select boot device), and perform a clean install to bypass the broken internal recovery system. If you were not able to create one, you can use the Media Creation tool to create one. The tool and the ISO image for WINDOWS is available and can be downloaded at the Microsoft website:  https://www.microsoft.com/en-us/software-download/windows11. You can use a memory card or an external USB device to create the recovery image.

      If you need further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel

      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great little laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and nice power for a small laptop. Bright screen.

    I would recommend this to a friend