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Customer Ratings & Reviews

$2,649.99

Customer reviews

Rating 4.5 out of 5 stars with 491 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the ROG Zephyrus G14 for its phenomenal build quality and portability. Many are impressed with the battery life, gaming performance, processor speed, and OLED screen quality. However, some customers have expressed concerns about fan noise and heat dissipation. A few customers mentioned the screen size may be too small and the port count is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 491 reviews
  • Rated 5 out of 5 stars

    Good little gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons Xbox was beginning to show signs of age by not being able to play the most recent games. We took the chance to begin converting to PC for gaming. This was great he is super happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoothly, works well for the games I've used it for. Impressive display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband, he loves it! He keeps commenting on how great it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop I recommend it especially for gaming !

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need it to do. Great oled display, light and portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good during purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Lightweight device with pretty powerful specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with excellent speed and performance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just not a good gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as laptops go. It's a great laptop, but I'm not sure if mine was just a defective gaming laptop. It could barely run any games in 60fps. Even older MMOs like Black Desert Online wpuld ahve graphical issues, and it would crash everytime I booted up crimson desert. But for your average working laptop, it would be fine. Though I believe it would be cheaper to just buy an average laptop if you just want to check work emails and use Word or Excel

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RyanM,

      Thank you for your feedback.

      We do understand your disappointment with the laptop and the inconvenience this may have caused if you are experiencing issues runnning games. To resolve this problem, check if Windows, drivers, BIOS and games are up to date. Updates for the laptop are posted at:  https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-g14-2025/helpdesk_download/. Additionally, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, ensure the laptop has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the device always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.

      If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel

      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Excellent long term purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this since June, very solid machine. No complaints at all, would definitely buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc i recommend it. Best buy service was not so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best student laptop if the student is aware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very good if the user knows how to control the thermals and voltage well. I recommend learning to vbios flash in order to get the best output out of this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price to Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great, gaming performance is solid, and this is the model I would recommend mainly due to the ram both system and vram. This is the only option with more than 8gb vram. Would love to see a 5060 with 12-16gb but the 5060 and 5070 are both limited to 8gb so if you want to game at the native resolution of the laptop display you need more than 8gb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer and value for price. The 5070TI is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lemon, Bad BB Support Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased august 2025, seemed like a great machine, but after full setup for my work, (and after the very short return window) it started restarting at random and quite often(3-4 time in a day) could not return it so it was sent out for manufacturer repair. month later got it back with a new motherboard and screen it worked for a week or so and seemed great. then it started shutting down at random. it is now in for its 2nd repair having done no work for me in 5 months. I demanded a refund to no avail. bestbuy states it has to be repaired 4 time before it is deemed a lemon and refund issued! While this is a machine issue i mostly take issue with bestbuy not having common sense policy allowances for a situation like this. clearly unacceptable to buy a machine and still not be able to use it or get a refund to buy another machine after 6 months. Support after the sale is why i went to best buy, and it seems there is no need to do that in the future

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DavidD,

      Thank you for sharing your detailed experience with the ASUS GA403WR Gaming Laptop. We sincerely apologize for the repeated shutdowns and restarts, as well as the inconvenience of multiple repairs that have prevented you from using the device reliably for your work. What you have experienced is not representative of the quality and reliability we strive to deliver.

      We also regret the challenges you have encountered with the return and refund process through Best Buy. While retailer policies are outside of ASUS’s direct control, we understand the frustration this situation has caused and acknowledge the impact it has had on your overall experience.

      Please be assured that your feedback regarding product reliability and post‑purchase support will be communicated to our product and service teams for further review. We hope your current repair is completed promptly and that the laptop is returned to you in stable working condition.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506027921-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming pc. Does get a little warm after a bit of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice as Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect aesthetic conditions. Good laptop for gaming and light use also. Incredible size for a powerful laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer because I needed something that would allow me to render through design programs efficiently. This computer has surprised me with it quality and efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sleek and powerful. Battery life is outstanding. The speed of the laptop is sensational. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Specifications is good. Performance is ok

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light, powerful. Awesome speakers and screen.

    I would recommend this to a friend