Customer Ratings & Reviews
- Model:
- GA403WR-G14.R95070TI
- SKU:
- 6613954
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers love the ROG Zephyrus G14 for its phenomenal build quality and portability. Many are impressed with the battery life, gaming performance, processor speed, and OLED screen quality. However, some customers have expressed concerns about fan noise and heat dissipation. A few customers mentioned the screen size may be too small and the port count is limited.
This summary was generated by AI based on customer reviews.
Great laptop but beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop but has one flaw the video card. Mine was working perfectly then one day after turning it on the laptop refused to switch to the dgpu and would only work with igpu unless using mux switch through bios.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for this laptop. Traded in my Surface Laptop Studio for this since Microsoft is currently no longer making Surface devices with GPUs. After reading all the reviews and watching YouTube videos, it seemed like this was the one to go with. Unfortunately, it’s been a disappointing experience. The quality is not anywhere near a Surface device. This Zephyrus looks premium, but looks are deceiving. It actually feels very cheap. There are noticeable bends and gaps on the body- possibly from the screws screwed in to tight during assembly, and possibly from cheap materials. The trackpad is loose and rattles when slightly touching it. It’s very annoying. Apparently this is a know Asus issue that I didn’t catch during my research. Out of the box, it took quite a while to set up. It took a couple of hours to install all the Windows updates that you have to before you can even use the computer. Found out the issue was the WiFi card. It would not hold a stable connection. Luckily Asus had a driver update for it, and that helped a lot, but unfortunately the wifi card is still experiencing connection issues that none of my other devices experience. So if you get one, make sure you set it up directly next to your WiFi node or router. For the most part it runs ok, but randomly it will occasionally freeze up for a few seconds. The screen and the sound have been really nice. But other than that, it hasn’t been worth the price.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Staticbit,
Thank you for your detailed feedback regarding the ASUS GA403WR Gaming Laptop. We’re truly sorry to hear about the issues you've experienced and understand how disappointing this must have been, especially after making a thoughtful decision to switch devices. Your feedback is valuable and will be shared with our product team for further review.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2506027921-0007" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
Zephyrus g14 is incredible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one was pretty good but I wanted a rtx 5080 for even more vram
I would recommend this to a friendExcellent laptop, faulty unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box item and unfortunately it had stability issues.
I would recommend this to a friendOk for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing i just really hate the tracking pad.. omg that things is bad. Other than that super laptop but for the price they should have had a better tracking pad.
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent build quality, screen, and gameplay is fantastic. 12GB of VRAM should help with future proofing. The hing occasionaly pops but ive heard this disappears overtime.
I would recommend this to a friendGreat laptop, small and lil laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop the only issue i've run into is that the sound clips randomly while playing games... this seems to be an issue that exists on a lot of Asus laptops... Not sure if it's fixable or not.
I would recommend this to a friendExcelente choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great!! Excellent choice and I received great service, I would buy again!
I would recommend this to a friendMac Convert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a long time Apple user, I am very impressed by the quality and build of this Asus
I would recommend this to a friendCustomer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service the rap explain everything about the laptop. Everything I needed to know.
I would recommend this to a friendNot user friendly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Have not been successful with connecting to any monitors, even when directly plugged in. For these reason, I do not recommend this laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Karla P,
Thank you for sharing your experience with the ASUS GA403WR Gaming Laptop. We sincerely apologize for the difficulties you’ve encountered when trying to connect an external monitor. We regret the inconvenience this has caused and appreciate you bringing it to our attention.
To help resolve the issue, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505028230-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - External Display Connection Issues - https://www.asus.com/support/faq/1047158/
Build quality thumbs down
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen was amazing although out of the box there was a dent on the body didn’t like that
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are sorry to hear that you receive your unit broken. We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number (N2505028230-0024) for us to better assist you.
Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Laptop is fast, fan noise loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is fast and good for schoolwork, but basic tasks drain the battery quickly. Running games on it causes it to overheat quickly and the fan noise gets very loud. The oled display is very nice but not recommended for playing games unfortunately, which is what I bought it for.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andrea,
Thank you for sharing your experience with the ASUS GA403W gaming laptop. We're glad to hear it's performing well for schoolwork, but we're sorry to learn about the battery drain, overheating, and fan noise during gaming. We understand how disappointing that can be, especially when gaming was a key reason for your purchase.
To help improve performance and thermal behavior, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505028230-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
ROG can’t handle serato
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is poor, sometimes only 2-3 hours. Struggles with dj software, which is surprising consistently the processors memory and dedicated graphics processor
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Susan,
Thank you for sharing your experience with the ASUS GA403WR Gaming Laptop. We sincerely apologize for the inconvenience caused by the shorter battery life and the performance issues you’ve encountered while running DJ software.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505028230-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Underwhelming performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this laptop for organizing me music libraries i use for Djing. There seems too be major lag whenever rekordbox is in use which does not speak to well for amount of memory and the late gen processor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Adrian,
We apologize for the performance issues you are experiencing with your ASUS GA403WR gaming laptop while using Rekordbox. To help address the lag, please review the troubleshooting steps outlined in our FAQ guide linked below. If the problem persists after following those steps, we recommend contacting our support team at https://www.asus.com/us/support/CallUs so we can further investigate the issue and provide additional assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505028230-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Asus ROG G14 2025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box and it was in excellent condition.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is fine for the moment, i have to test the pc to tell you about it. Very premium pc
I would recommend this to a friendCool but unstable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operating system was unstable and kept crashing repeatedly, causing frequent interruptions and making the device difficult to use.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cjp1,
We understand how incredibly frustrating and disruptive an unstable operating system and frequent crashes can be. This significantly impacts usability and is not the experience we want for our users. Try the following troubleshooting Step:
- Update All Drivers & OS: Ensure your operating system and all device drivers (especially graphics, chipset, and critical system drivers) are fully updated to their latest versions.
- Run System Diagnostics: Utilize built-in diagnostic tools (e.g., Windows Memory Diagnostic, sfc /scannow in Command Prompt) to check for corrupted system files or hardware issues.
- Check Event Viewer: After a crash, open the Event Viewer (Windows search for "Event Viewer") and navigate to Windows Logs > System or Application to identify critical errors that might pinpoint the cause.
Please reach out to me at your earliest convenience and I'll be sure to provide any answers and/or resolutions to your product issues as quickly as possible. You can reach me at customerloyalty@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
It’s aight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty good I guess it looks nice. It feels nice.
I would recommend this to a friendGreat portable laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great premium feeling laptop. Just know that you are sacrificing some speed for portability.
I would recommend this to a friend