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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 315 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 315 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    This good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing design, an audio system with exceptional sound quality — but the 3K 120Hz display heavily overloads the mobile 5060 GPU. This version is better suited for story-driven games and movies. The OLED screen doesn’t have as rich colors compared to the Lenovo Legion. There are also some hardware issues — BitLocker often crashed and the system glitched occasionally. For this price, I expected it to be perfect, but the drawbacks are significant enough to consider more expensive options. Overall, it’s a very premium laptop, great for lighter tasks. For such specs, its compactness is impressive, and the touchpad feels incredibly smooth and pleasant to use. In general, it’s a specific but incredibly premium device. Recommended only for those who have the budget and want to get a compact beast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Asus rog zephyrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not an expert on laptops, but so far I have loved having it for college. The only thing is this is a gaming laptop meant to last like 10 hours of gaming but died after two hours of sims. The battery life is great other than when gaming, Did get pretty hot while I was playing as well. But other than that I love the graphics and how light this laptop is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled quality

    Rated 4 out of 5 stars

    Great value for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It weighs less than the MacBook Pro 14inch , has a very good battery life in terms of a windows laptop. I am just love with the OLED display, it’s crisp and the blacks are just too good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Best purchase Ive ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, Light and slick. Gorgeus design with powerful and reliable hardware. You will never retrete buying this

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 3 out of 5 stars

    This year model has extremely bad quality-control.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 7 exchanged laptops, I got an acceptable G14 RTX 5060 model. I was very stressed because of the QC from Asus manufacturing. All the 8 laptops I got, had a small dent and a lift in the bottom cover of the laptop. It looks more like a bad manufacturing process. Besides the dent and the lifted bottom cover, the machine works great. Finally, one good unit. The battery life is incredible. The display is really good (besides some units like the ones I did exchange has nanoscopic sub-pixels behaving weird. Not dead pixels but stuck pixels). the graphics card is working great. The trackpad feels good and is very spacious. If you want to embrace an adventure and try luck, get one of theses. Asus needs to really stick to pay attention to QC and a lot!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Miguel G,

      Thank you for taking the time to share your detailed experience with the ASUS GA403UM Gaming Laptop. We're glad to hear that you're satisfied with the battery life, display quality, graphics performance, and trackpad design. However, we sincerely apologize for the stress and inconvenience caused by the repeated exchanges and the quality concerns you encountered, including the dents and lifted bottom covers. We understand how important consistent build quality is, especially when investing in a premium device. Please be assured that your feedback will be shared with our product and quality control teams for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2508000629-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Prettiest gaming laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek and minimalistic. Such a beautiful product. It almost looks like a macbook because it is super slim, it really doesn't look like a big bulky gaming laptop and I'm all for it, that will make transportation, in case I have to take it anywhere, so much easier. The delivery was soooo fast I was very impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My ASUS Zephyrus G14 experience so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just received the laptop and haven’t had the chance to game on it yet, but I already feel that the main reason I bought this device has been fulfilled: a thin and lightweight machine that can handle gaming while still offering a premium feel. The CNC aluminum chassis stands out. It feels solid, premium, and durable. In the past, I’ve had issues with laptops where the chassis would break over time, but this one gives me confidence that it won’t follow the same path. Portability was a major factor for me since I’ll be using it daily at my university. And this laptop delivers that, I carried it on my backpack and in my hand. It does not feel like a heavy, unbearable gaming laptop at all. Despite the compact form factor, the laptop offers a great keyboard experience with good key travel, which is impressive. Packing a Ryzen AI CPU and an RTX 5060 GPU into such a slim design feels almost unreal. Of course, this leads to the issue of heat management. The laptop does get warm to the touch even during normal use, which I consider its main drawback. The small form factor combined with the aluminum chassis — which conducts heat better than plastic — clearly contributes to this. Battery life is another area where expectations should be realistic. With a bright OLED screen and gaming-level hardware, this is not a machine that will last all day on battery. Under light usage, I estimate around 4–5 hours at best. While some specs and reviews suggest 8–10 hours, that seems to reflect idle or near-zero workload conditions rather than real-world use. I haven’t pushed the GPU yet with actual gaming, but I expect temperatures to rise further once I do. Overall, this laptop delivers exactly what it promises — a premium, durable, lightweight gaming machine. The trade-offs are heat and modest battery life, but if you understand what you’re getting into, the G14 is an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No beast without weakness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using this laptop over 3 week, I feel like it it the most stable laptop between hardware and software I had used before. Before I purchased this product, I had try other products but usually have over heat issue, fan noice, not connect to wifi or auto repot after turn on. This product reduce a lot of glitch like fan turn on when not heating or need to restart computer to reconnect to the wifi. Three main this I like about this product are battery life, performance and display. It have one of the most last long battery you can find in 14” laptop, even with 120Hz and 3k Oled display it still maintain to keep the laptop last long. With it 200W charger make it extremely easy to charge fast and easy to carry around and like weight. Asus laptop performance is powerful and easy to get high Fps allow for gamer to play smooth or for designers to have easy with editing photo or heavy load 3D graphic. You able to adjust the setting to balance what you need, like you can turn down performance to decrease battery consumption or higher performance to max out your Fps. Last but of least, the display. It one of reasons why make is laptop is so good is it beautiful screen make watching movie in the dark it so realistic. It help me as a designer student to see object in 3D better and I don’t have to stare to see edge like my old device. No laptop don’t have some problem that don’t need to fix. Sometime disadvantage about this laptop are no touchscreen and sometime auto repot when leave the computer screen on for around 1 hour. I also have some trouble with moving around it gigantic charger partner around. After all this is really balanced laptop if you need for school, edit and designing or just for watch movie, it have everything you need it you don’t mind about the touchscreen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus Zephyrus G14 review (no cap)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said it was perfect condition but it had a little scratch, it wasn’t a deal breaker as I saved a lot of money but it clearly wasn’t perfect. I’m yet to find anything else wrong with it, if anything else is wrong. Make sure if you’re buying used to do checkups on screen (dead pixels/glitches/flickering) and inner components (ram/drivers/motherboard) and other stuff I might be forgetting about. GOOD 8/10 IN GENERAL!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    G14 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is amazing great battery great performance exactly what i wanted

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    10/5 stars The Bang, the size, the finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just doumfounded amazing power. The screen upgrade from my last zephyruss us jyst gold diamond, i undratand there are technically superior or a matter tastes. I just love the bang, the size , the finish. 10/5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for college since I'm studying Industrial Design Engineering and needed something that could run all the programs and allow for good renders. Love the OLED screen, it's less reflective than my previous laptop. The fan can get a bit loud. Nevertheless, it has crashed randomly more than once and can't seem to resolve the issue on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for what it’s worth (a sale of $1500) it’s amazing!! I’ve never owned a powerful laptop until now works great for adobe programs and casual-demanding gaming ;) PLEASE I WANT THAT GIFT CARD

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Pretty much perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This perhaps is the ultimate laptop for both gaming, productivity, video and photo editing, portability, if this thing had 4tb of storage and 64 gb of ram its years ahead of every laptop on the market. The one thing I can say is the battery life can be an issue if you travel a lot, but it’s still better than most windows laptops on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    five stars all day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this lil guy its perfect for a mix between gaming and doing work and editing videos if you have a chance to get one id deff get it and best buy had a deal on this so hit up best buy and get a pc or laptop heck anything i love Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love everything about it (except amount of RAM)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop is a beast, I love everything about this except the 16GB RAM, the ram is really fast but 16gb isn't just enough. for what the laptop is capable of, 16gb is kinda bottlenecking the entire laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Build Quality, Portable and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great overall, build quality and performance is exceptional, coming from a TUF which felt flimsy from the start and both hinges exploded in less than a year, this level of quality id otherworldly. OLED looks amazing and being so small is great for college while having more than enough juice to handle mechanical engineering stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are the best sounding out of all gaming laptops I’ve owned, fans are not as loud as most gaming laptops. Screen is glossy does leave tons of finger prints. Build feels solid keyboard is great feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    High to Mid Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Performance but only buy it if it’s on sale if not it’s not worth it might as well get a 5070 or 5070ti

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best investment! A must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop! Finally able to take my work and games to go. Also with my docking station, keyboard and extra monitor from my last pc i had, it feels complete! Highly recommend!

    I would recommend this to a friend
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