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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 944 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 944 reviews
  • Pros mentioned:
    Oled display, Performance

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s has a beautiful display. Purchased for my son who plays games and he says it runs them flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Comfy laptop to get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact laptop very comfortable to use & can go well with high end gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't purchase the ASUS Zephyrus for gaming but for business. I spend a lot of time in front of my laptop for work including Zoom and bought the Zephyrus for OLED displays and great audio. The clarity and sharpness of the OLED has while reading reports has more than met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Light and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zephyrus was a great find. It has replace a large gaming laptop and a Surface laptop in one lightweight powerful machine. Have yet to find an issue with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Portable Powerhouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I like smaller laptops that are easier to travel with and this one is compact while still giving me the gaming capabilities I want for LAN parties.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim and gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a recent update, I initially had some issues with Bluetooth connectivity, but that seems to have been resolved with the latest patch. The laptop performs really well overall, but I’ve noticed it tends to get a bit warm during heavy usage. I understand this is a gaming laptop, but the heating could still be slightly better managed. Otherwise, great performance and build quality.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Ram

    Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say 3.5 stars, but it won't let you do that. The laptop is good except 2 glaring problems. The fans are really loud and the RAM is soldered in so you can't upgrade the 16 GB of RAM that it has. You can buy the G14 with 32 GB of RAM, but it's going to cost $400 instead of buying a 32 GB RAM SODIMM for 80 bucks. It also gets hot, but that's expected with a gaming laptop. I will be returning this. It's still a good laptop if you can get past the RAM that doesn't match the Ryzen 9 it comes with.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ben H,

      We sincerely apologize for the issues you've faced with the Gaming Notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.

      Having returned the notebook, we hope that you were able to obtain a functional replacement.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2403022633-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    This is a great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works flawlessly. It runs all the programs I have installed and is so much lighter than my last Alienware laptop. I don’t care for the strobing light effect on the case but no other complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is a beast! Packs a Gaming punch in a Macbook shape. Feels good to not stand out in the crowd but be able to not only work, but also play.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Almost great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop ergonomics are great, small and light weight. Nice chipset that is pretty fast and powerful. Awesome battery life even while playing games. The biggest con which takes away 3 stars automatically is the fact that the ram is soldered on the motherboard so youre stuck with 16gb...which is not enough in 2024 gaming and at the price it is at there is not excuse. So yea its not very future friendly and im talking about end of this year kind of future.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Cjax2,

      Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404037188-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus rog zephyrus 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very powerful for regular task. I really love the face recognition for login and the armoury crate for customization and modulating gpu and cpu output. However the battery life is not super good but it is something that will get you through half of your intense work day

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Asus computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson for college he loves it. Made really nice good for his major in mechanical engineering.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    The best 14" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 14" laptop. Powerful, light, discreet, elegant, its OLED screen is great

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Best MacBook alternative!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very light but you can still game on it! The oled display is also stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Mac to Windows - great PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the Zephyrus G14 and it's a hit for gaming! I've been playing Cyberpunk and everything looks amazing on the OLED screen. Super fast, no lag, and games load quickly thanks to the 1TB SSD. Switching from Mac to Windows was a bit tricky at first - it's not as straightforward, but I'm getting the hang of it. Despite that, I'm really enjoying this laptop for all my gaming needs. Highly recommend it if you're looking for a solid gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Impressive, and sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using this laptop right now to write this review. It is fast and runs super smooth. I dont game alot. Using it in quiet mode makes the the battery last very long like a macbook.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Awesome computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially if you want something to run on the go this is your best bet. Playing games on the battery life is about 2-4 hours of triple A gaming at high settings locked at 60fps for cooler temps. I try and keep my computer between 60-75 while gaming to avoid damage to the GPU

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, amazing speakers, good keyboard and trackpad. Overall it’s one of the better powerful laptops out there, even if you are not a gamer (like me) but just needs the power. However the hinge is a little wobbly and creeks a little when i open it but it doesn’t bother me that much. However the battery life is not very good but just bring a charger around if you are planning on using it away from home.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Small powerful machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is small yet powerful machine. Beautiful design. Only downside is the RAM which is 16GB and cannot be upgraded. But Overall good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display great quality woth every $. Great sound and build quality!

    I would recommend this to a friend