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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 990 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 990 reviews
  • Rated 5 out of 5 stars

    My favorite laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this thing for a number of months now, at the point where I think I can make a fair judgement. No argument, this is the absolute best laptop I've ever had. Have yet to come across a more potent all rounder before or since. Incredibly versatile, excellent hybrid machine for taking to work then using at home. Lightweight. Very well built. "Windows MacBook" is an apt description. Cannot recommend enough, if can be found for reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I ever had. The OLED screen is on another level it’s so good and performance wise for that size is crazy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    G14 rog zeph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far only had it for about 3 weeks and it gets really hot can’t play it on my lap for too long without burning. Other than that it’s good graphics fast processor overall performances is pretty good. The power on the batttery will only last 1 hr which isn’t convenient for a laptop. Not too happy with the purchase. Might return and get something that can last more than an hour of life without being plugged in. Another thing I didn’t like is that with my 2020 Mac Pro I am able to charge it in my car with the power box and with this laptop it’s not enough voltage to charge.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Abner M,

      We sincerely apologize for the issues you've faced with the Gaming Notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. It is greatly appreciated that you have provided us with your feedback, which will be passed to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. Before returning the device, we recommend troubleshooting both the overheating and battery issues by following the steps in the FAQs below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404037188-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015064/
      https://www.asus.com/support/faq/1043914/ Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great dual purpose use biz and play

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast for work and gaming. I travel with it all the time and get my gaming on while on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Welcome updates to the 2024 G14 Zephyrus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Zephyrus G14 chassis has a great feel to it. Didn’t realize this was such a big update this year. Although the cpu is nearly identical to the 7940hs with better AI processing, the OLED screen on this compared to the 2023 model makes this a worthy upgrade. The screen is gorgeous, combined with the new metal chassis make this a beautiful laptop. Highly recommend if you’re on the fence between a 2023 G14 and this new 2024 model.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ASUS G14 OLED

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop, superb screen, thin, light and powerful. Only problem is one of the speaker crackles, hopping to get it fixed by warranty this winter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming computer, very cool! No problems so far, very fast, great sound and screen is super crisp!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Wonderful and Value for Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from Macbook Air M1 and I find this device better in all aspects. The speaker, the screen and the keyboard are the best in class. Very portable and very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Razer Blade 14 Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between this and the Blade 14, your notable differences are soldered ram on the g14 (negative), a much nicer OLED screen (3k 120hz), and savings of $600 between the two.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    The best yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best this laptop line has ever been. I've had a G14 since 2020, and I've always been a big fan, despite some consistent quality control issues. This is on another level. I'm not personally as big of a fan of the silver color, but this thing feels like a macbook in terms of build quality. And god, the OLED screen. The display is probably the single best display I own, and that's a very high bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely capable and has great battery life. RAM was a bottleneck for me when utilizing Solidworks and other design apps; however, for all other tasks and as long as you don't go past a single program or 10 chrome tabs at a time, this will last you for years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. This is like the Macbook Pro of gaming laptops. Excellent build quality, speakers, display, touchpad, keyboard, battery. Delete Armoury Crate and get G-Helper and it will be a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite gaming laptop. It’s also a beautiful and compact!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. The screen looks amazing and the keyboard is super high quality compared to other laptops I’ve used. Battery life is ok, good for a laptop of this caliber

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Excellent gaming laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop love the OLED screen gaming is great on the laptop even if on 4060. Still get high framerate with frame generation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop... for Some People

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Excellent display - Efficient CPU/GPU - Durable chassis - Sufficiently bright 600-nit display Cons: - Non-upgradable RAM, plus no option for 32GB with 4060 - Fan runs very loud (40dB frequently) even while doing simple tasks such as browsing the internet If you game lightly/are productive at home (and don't mind the fan noise from overheating internals), this laptop should be wonderful. However, for those with a more demanding workflow, I recommend searching for another laptop or opting for the ~+$800 14" Zephyrus with 32GB RAM and a more powerful GPU.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Strong combination of performance and portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, lightweight with great performance for casual gaming. The display is vibrant and sharp and it has great speakers. Its compact size makes it highly portable. On the downside, there is continuous fan noise, even in silent mode, and the pre-installed bloatware is unnecessary. The battery life could be improved. A great workaround for the fan noise and battery consumption issues under light loads is to use G-Helper. Overall, this laptop offers a strong combination of performance and portability.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Decent 14"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good buy. Best feature is the design and clarity in colors. Only reason for 4 stars is the poor ventilation. Playing non AAA games got it really hot in under 10 minutes without a cooling pad.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great portable gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my son. Powerful enough for my son to be able to play his games like Fortnite and also portable enough to use it for his homework anywhere in the house and at his grandmas house. I really like the form factor and how light and also sturdy it feels.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    the best notebook

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a beautiful screen, it's very fast and powerful, it doesn't emphasize its beauty, it heats up a lot

    I would recommend this to a friend