Customer Ratings & Reviews

Very satisfied with performance on gaming without frame drops. HDR worked really well on in game but in other usages sometimes it change back to SDR for a semi sec I don’t know why other then that it’s perfect. And cpu and you temp is around 75C on AAA games.

Good quality, any issues!, i am happy, Best Buy is always the safest way to buy electronics.

I’ve had no issues so far, about 1 month in and loving it! If you’re looking for something to work/game this is sleek and minimalist for the ideal consumer. Quality is beyond 10/10 only things I’d say is make sure you invest in a laptop holder computer runs hot (83c) when in Turbo Mode.

Beautiful laptop. The screen is magnificent, I don't believe there is anything else on the market that looks this good. The performance is everything you need to play any game out right now (although maybe not at maximum settings. The pre-installed armoury crate software is not great. Uninstall it and replace it with G-Helper.

This is by far my favorite (PC) laptop. The keyboard color is very clean, comfortable to type on. Gets great FPS for CS2 . Screen in amazing. and it speakers are so good I can hear them fine over the fan noise. MACBOOK MEET GAMING PC. ONLY negative is the dumb light on back. Highly recommend. I would also add a 980 pro SSD

Great screen quality, nice keyboard, nice metal frame, not much I can complain about. Only thing I don’t like is that it isn’t a USB-C charger, but oh well. I play games like CS:GO, League of Legends and Apex Legends on it, no issues at all. I play AAA titles on my PS5 so can’t speak on that.

I upgraded from a ASUS Rog Zephyrus 2022 open box. From the beginning I had issues with that computer with overheating, blue screen issues and not keeping a charge. I ONLY use my laptop to play Sims 4 with tons of Mods and CC and for school work - and loved the laptop so much but knew I needed to upgrade. This time I brought it BRAND NEW and I am in loveeee. The screen is beautiful, the new cooling fans that are installed are AMAZING and keep my game running super, SUPER smooth! The design in itself is amazing and I just love it so much. The speeds of this thing can handle way more than just Sims but thats all im into besides cozy low grade games. If you’re questioning if you should buy this, THE ANSWER IS YESSSS - I also got it on sale so it was such a good deal!

Got this for my son who is in engineering in college. Fits the bill just fine

The laptop came in great condition (like new) couldn’t notice a single thing out of line. It played games and ran windows very smoothly and the speaker and display were amazing. The only thing that made me return was windows itself and having to restart the laptop whenever the dedicated graphics card was selected.

Loving this computer so far. I am able to run demanding applications and game. Would not run multiple apps at once and game as this is only a 16gb version, but perfect for what I use it for.

works very well, love the keyboard and color changing led lights that it comes with.

its great the screen is so crisp, buttons feel good, battery life is oki if just surfing the web it shows 7-8hr when i was playing games it was under 2hr.

Great overall computer, but the thing overheats like the sun! I wish it had better thermals, because if it did then it would be a 10 star gaming laptop. Sleek, light, and powerful.

Bought a refurbished computer assuming coming from a trusted seller would be ok to save a bit of money… well six month post purchase stopped working. Its been stuck on the reboot for a few month now. And your “warranty” is from whenever it was first bought before you or something. So went in thinking ok its been under a year they would have to deal with it… no that warranty could have been up before i even got it yet my receipt said i had one. Really frustrated about it. Over 1000 dollar down the drain unless i pay the like 80 dollar to send it out to maybe get a pricey repair if they can do anything. Im a broke college student so not like i can afford a repair or a new computer at the moment just saved my money for one reliable item just to be screwed.

Great keyboard, Screen is just fabulous, Long lasting Battery!

I’ve been looking for something portable enough for school and strong enough to game a little on. This hit exactly what I was looking for in every way. Some people complain about the screen play, but if that’s the only complaint then it’s nothing to write home about. This is solid choice for anyone in my opinion.

This is the best and nicest computer I have ever had

Love the size, but it does get a little hot when it works hard! Haven't seen it throttle back when gaming, but i suspect it might when the warmer weather comes.

Bought this as a gift for a family member. They absolutely love this for all their PC gaming needs!

[Employee of bestbuy] pros: peformance keyboard lighting effects screen quality size cons: touchpad is inconsistent laptop gets uncomfortably hot between the top row of keyboard and screen