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Customer reviews

Rating 4.5 out of 5 stars with 975 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 975 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all my gaming needs. Runs smooth very adaptive and customizable. Can go from eco mode for my schoolwork to turbo for my games no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good computer but could be way better for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good visuals for gaming and runs multiple things quickly. Only complaints are that it heats up very quickly (we’re talking burning heat) and the battery life if not plugged in constantly is not good and won’t last you a whole day.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear EngineeringG,


      Thank you for your comment.

      We do understand your concern about thermal issues and the battery discharging faster. It is normal for laptops, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions to have efficient air flow for better heat dissipation. While gaming, ensure no resource-hungry processes, service and applications are running in the background, this will spike the temperature. The heat or temperature does decrease or normalizes once system resource utilization goes down. The battery will drain faster than normal while gaming, we recommend to connect the charger while gaming. Additionally, we recommend to set your performance mode to power-saving if not playing games or running resource-hungry applications to prolong the battery life. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    $30/Month for Xbox GP-Ultimate! Not worth it :(

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jump to $30/month for Game Pass Ultimate is way too steep for casual gamers like me. The library is still good, but I don’t play enough to justify the cost — feels more like renting than owning games.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    A great option (when it's on sale)

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros: peformance keyboard lighting effects screen quality size cons: touchpad is inconsistent laptop gets uncomfortably hot between the top row of keyboard and screen

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my new laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my Zephryus. I switched from MacBook and purchased the laptop for light gaming and graduate school coursework capabilities. It is light weight and portable. Fan noise isn’t bad, but I do run a ghelper!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever bought. Super easy to set everything up, can run pretty much anything and is way worth the price. It also goes down so wait for deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad steered me to this because I need to run state-of-the-art graphics. It works extremely well! Good advice for a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Great product, but pricy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit pricy but you would expect that from ROG. The quality is solid, very decent size (wanted smaller). Great specs and love the OLED

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value, great results

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with the laptop. It plays all the games I enjoy with high performance settings. For the price, it packs a punch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zephyrus g14 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop I love the color. The keyboard is super nice as well. And I would say MacBook level speakers. My only complaint would be the lack of upgradability for the ram. Overall bery great laptop wuth great build quality would highly recommed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop isbgreat for gaming. Fast and works well for my son

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a very mice laptop, the size is so good to travel and do paper work and play your games on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great longer term laptop for all use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a Mac and apple device user my whole life. Everyone and there mother told me that I needed to change. Went to the g14. As a finance major and a gamer I was super impressed. Very portable, great gameplay but most importantly not super expensive. 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for buck? This bangs. Imagine 4k looking almost 8k. 120hz. Who needs more ??

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Allows me to do what I need to quickly. The battery doesn’t last a long time though

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Reader,

      Thank you for sharing your feedback on the ASUS ROG Zephyrus G14 Gaming Laptop, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403022633-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been consistently good for over 7 months. I have had 0 issues with it since the moment of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, my girlfriend needed a computer for school and to try out pc gaming and she loves it. Uses it every day.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing just gets hot quick and battery drains on specific games but I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop affordable pricing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously best purchase in a while, got it on sale with them so great steal, also they have great payment plans if you need help or can’t pay in full. Definitely would 100% recommend for school/gaming/ or your every day to day needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent gaming laptop. It does what I need it to do.

    I would recommend this to a friend