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Customer reviews

Rating 4.5 out of 5 stars with 990 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 990 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value, great results

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with the laptop. It plays all the games I enjoy with high performance settings. For the price, it packs a punch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great for me. Smaller and easier to haul around with you. Many people compliment the look and lights it has. Has ran every game I have tried very well. I haven’t tried any really new or high end games though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth the price would recommend good laptop

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Recommended device for 1100 dollars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful device, the screen looks great and the sound it's amazing. It's a good laptop for gaming, nevertheless sometiems it gets really hot, but to my honest i solved that editing somethings of the configuration

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a very mice laptop, the size is so good to travel and do paper work and play your games on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop, bad chances of it lasting..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice laptop but after I got it it immediately broke (wouldn't let me leave the BIOS screen - geeksquad said it was likely because Windows was corrupt). Of course this was about 4 days after I got it so I had already started doing some work on it that was lost forever (geek squad said they would charge hundreds to TRY to get it back). I wouldn't recommend getting it unless you have an external hard drive and really want a high powered laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I want one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my friend! I wish they had this deal again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, my girlfriend needed a computer for school and to try out pc gaming and she loves it. Uses it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    ASUS figured Apple out! Its over...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the macbook killer! You have to see it in person to understand how good this thing looks and how slim and light it is. This laptop can make people switch from mac back to Windows. 10/10. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Oled quality

    Rated 1 out of 5 stars

    Great design, wonderful screen, horrible QC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this laptop. The design is sleek, it's lightweight, and the OLED display is gorgeous, but I must have gotten a dud. Display keeps going black out of nowhere, the trackpad dies randomly, and the entire laptop will restart itself randomly and constantly. There was one stretch where I heard the laptop restart over 10 times with the lid closed and in sleep mode (you could hear the ASUS ROG startup sound) as it was plugged in on my nightstand. If this is how the laptop is new out of the box, I don't even want to imagine what long term reliability will be like.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Michael,

      We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. According to the issues described, the device appears to be defective. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403012069-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good computer but could be way better for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good visuals for gaming and runs multiple things quickly. Only complaints are that it heats up very quickly (we’re talking burning heat) and the battery life if not plugged in constantly is not good and won’t last you a whole day.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear EngineeringG,


      Thank you for your comment.

      We do understand your concern about thermal issues and the battery discharging faster. It is normal for laptops, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions to have efficient air flow for better heat dissipation. While gaming, ensure no resource-hungry processes, service and applications are running in the background, this will spike the temperature. The heat or temperature does decrease or normalizes once system resource utilization goes down. The battery will drain faster than normal while gaming, we recommend to connect the charger while gaming. Additionally, we recommend to set your performance mode to power-saving if not playing games or running resource-hungry applications to prolong the battery life. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Allows me to do what I need to quickly. The battery doesn’t last a long time though

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Reader,

      Thank you for sharing your feedback on the ASUS ROG Zephyrus G14 Gaming Laptop, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403022633-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek AF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great small and very powerful laptop. Love the RBG keyboard and all the added specs. It’s super fast and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for buck? This bangs. Imagine 4k looking almost 8k. 120hz. Who needs more ??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device! Purchased a month ago and after some removal of annoying bloatware, its working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop isbgreat for gaming. Fast and works well for my son

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Premium.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by this little machine. The new metal chassis does feel like a step up from the previous plastic version. It feels far more premium. And if its sacrificed raw power, I haven't noticed. Display is lovely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend this laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ive ever had ! great sound , graphic card is great ! I would recommend this lapto

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    1st computer and loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he absolutely loves it. Great for gaming, but also uses it for school work.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing just gets hot quick and battery drains on specific games but I love it

    I would recommend this to a friend