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Customer reviews

Rating 4.5 out of 5 stars with 975 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 975 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS ROG laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gaming laptop I would recommend this for anyone that wants to game on a laptop and not have to spend a lot of money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loved it alot! Plays so much games on it!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Recommended device for 1100 dollars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful device, the screen looks great and the sound it's amazing. It's a good laptop for gaming, nevertheless sometiems it gets really hot, but to my honest i solved that editing somethings of the configuration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice over all system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have a second laptop. Works really nice and can handle most of the gaming I do (Conan Exiles, Sons of the Forest) with little notice of system let down. Not a bad system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever had. Display is awesome. Can run games mostly at high. 100% recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling laptop with good battery control and visuals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhourse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old laptop. Couldnt be happier with my choice. This laptop rocks!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Oled quality

    Rated 1 out of 5 stars

    Great design, wonderful screen, horrible QC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this laptop. The design is sleek, it's lightweight, and the OLED display is gorgeous, but I must have gotten a dud. Display keeps going black out of nowhere, the trackpad dies randomly, and the entire laptop will restart itself randomly and constantly. There was one stretch where I heard the laptop restart over 10 times with the lid closed and in sleep mode (you could hear the ASUS ROG startup sound) as it was plugged in on my nightstand. If this is how the laptop is new out of the box, I don't even want to imagine what long term reliability will be like.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Michael,

      We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. According to the issues described, the device appears to be defective. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403012069-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Peak laptop, best buys problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best laptop I've ever owned, you can keep the heat below 85 constantly with software the problem is best buy itself, they gave me the laptop with a big dent in the bottom even though I was supposed to get "excellent" condition...

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    ASUS figured Apple out! Its over...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the macbook killer! You have to see it in person to understand how good this thing looks and how slim and light it is. This laptop can make people switch from mac back to Windows. 10/10. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Portability

    Rated 2 out of 5 stars

    Might've been nice if it didn't break.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a really nice screen (OLED) and feels quite nice, but it did end up not working after like 9 days so I don't know if it was faulty or what. But nice while it lasted. Can handle probably all the average person would want, and it was light.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Moli,

      We're sorry to hear that the Gaming Laptop stopped working, and we apologize for the inconvenience this has caused you. Based on the issue described, we recommend performing a Hard Reset.

      Hard Reset
      1. Remove all external devices such as the AC adapter, USB devices, etc.
      2. Press and hold the power button for 60 seconds.
      3. Reconnect the AC adapter.
      4. Turn on the power of the device.

      Should the issue persist, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404037188-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop, mostly do browsing and research on it. But I have gamed on it and it does hold its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product with a pleasant surprise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is as good as I expected, but one thing stood out that was exceptional which was the speakers

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    A real "HOT" deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! But gets superhot when used for a while, or when gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very perfect laptop, durable, easy to use, high performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had many gamings computers on the past, but this one is special, it runs nice all my games, fornite, warzone, gta, y the quality of the screen is just the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    not the hero Gotham wants

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good computer that does everything I need. I run the adobe suit, 3d programs and record music and it has kept up with all my needs

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Richard G,

      We are pleased to hear that you are satisfied with the ASUS ROG Zephyrus G14 Laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. It is our hope that the device continues to operate normally and that you enjoy using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2403022633-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Premium.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by this little machine. The new metal chassis does feel like a step up from the previous plastic version. It feels far more premium. And if its sacrificed raw power, I haven't noticed. Display is lovely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen quality and sound is outstanding. Plays most games no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought open box and it is perfect. It’s a great gaming laptop. My 18 year old loves it.

    I would recommend this to a friend