Customer Ratings & Reviews
- Model:
- GA403UV-G14.R94060
- SKU:
- 6570270
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
An exceptionally good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An exceptionally good laptop for both work & gaming.
I would recommend this to a friend - Pros mentioned:Performance
Highly Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs all of my games beautifully! Wanted something for the road so I didn’t have to pack up my full desktop setup and works great for that! Highly recommend
I would recommend this to a friend A laptop with so much amazing potential BUT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gaming laptop being this lightweight and compact is basically unheard of. It’s amazing in that regard and looks so clean and professional. But the poor battery life/overheating issues when doing simple everyday tasks like web surfacing is unacceptable for its price. And soldered ram! It’s a fantastic laptop held back by these unfortunate cons. It would have been fantastic otherwise even with the soldered ram.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tony,
Thank you for sharing your feedback on the ASUS ROG Zephyrus G14 Laptop, and we apologize for the battery and overheating problems you've encountered. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2403022633-0025" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
- Pros mentioned:Performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, great price. Speaker has a buzzing sound, I think is a manufacturer issue
I would recommend this to a friend - Pros mentioned:Build quality
Fine materials.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The materials are really good, and the cuality of the screen is high definition.
I would recommend this to a friend Asus laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was really good,it has some good features and nice to have
I would recommend this to a friend- Pros mentioned:Performance
Fantastic Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d recommend this laptop to anyone! Killer screen, great performance and a slim power efficient package!
I would recommend this to a friend - Pros mentioned:Performance
Good laptop, purchase experience -- not as much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the laptop, but my credit card has been charged twice and BestBuy support cannot help, have to go through dispute with my bank.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alec,
Thank you for bringing this to our attention. We’re pleased to hear that you’re satisfied with the ASUS GA403UV, but deeply regret the billing inconvenience you’ve encountered. As the duplicate charge appears to be related to the original point of sale, we recommend continuing the dispute process through your card issuer, as they’re best equipped to resolve transaction errors. While we are unable to access or modify third-party billing systems, we appreciate your patience and apologize for the frustration this situation has caused.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2403022633-0043" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
The best one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop I’ve ever had. I don’t have complaint
I would recommend this to a friend Overall good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, nice screen (although not the largest), good experience overall. Just remember to add protection plan for it
I would recommend this to a friendGreat gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! Very powerfull, like the color, and gets the job done.
I would recommend this to a friendGaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy everything on this laptop. The only thing I am not a fan of is the initial RAM. Gaming laptops should come with at least 24 GB of ram. The sales person told the RAM is upgradable for this laptop so that is why I gave it 4 stars.
I would recommend this to a friend- Pros mentioned:Build quality
Fantastic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the price. Top tier build quality. Considering getting another for my wife.
I would recommend this to a friend - Pros mentioned:Performance
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and impressive.sjjksskksnsnsjsjsjsjjsjsjjsjsjsjs
I would recommend this to a friend - Pros mentioned:Performance
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good gaming laptop runs sims with mods with ease
I would recommend this to a friend 5star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 for everything, i rly like this pc and customer service
I would recommend this to a friend- Pros mentioned:Performance
Zephyrus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies quickly and the buffering when charging is annoying. On startup the screen sometimes is in high contrast but it goes away after a while. Other than that it is a high performance computer which is great for school and gaming
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tackyspidey,
We sincerely apologize for the issues you're experiencing with the Gaming Laptop and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403022633-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
- Pros mentioned:Build quality
Greatest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop ever. Quite and beautiful Oled screen. Processing speed is fantastic. Definitely would recommend
I would recommend this to a friend - Cons mentioned:Memory
BEST LAPTOP IF PRICED AT 1000$
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop but 16gb of ram with no upgrade is awful
I would recommend this to a friend The best of all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best compact gaming laptop. I like the metal CNC body and light in weight to easily carry to college.
I would recommend this to a friend
