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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 990 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 990 reviews
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    great laptop for gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! OLED display is beautiful and build quality is nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    not the hero Gotham wants

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good computer that does everything I need. I run the adobe suit, 3d programs and record music and it has kept up with all my needs

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Richard G,

      We are pleased to hear that you are satisfied with the ASUS ROG Zephyrus G14 Laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. It is our hope that the device continues to operate normally and that you enjoy using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2403022633-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Portable Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life and screen. The power leaves a little bit to be desired but it’s the trade off you take compared to other gaming laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product with a pleasant surprise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is as good as I expected, but one thing stood out that was exceptional which was the speakers

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    ASUS - ROG Zephyrus G14 14" Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little unit! Runs any of my games and is very light and portable. The screen is a bit small, but that's one of the sacrifices of portability. I would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good device, its screen and processor are something magnificent, I would recommend it to more people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loved it alot! Plays so much games on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $30/Month for Xbox GP-Ultimate! Not worth it :(

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jump to $30/month for Game Pass Ultimate is way too steep for casual gamers like me. The library is still good, but I don’t play enough to justify the cost — feels more like renting than owning games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I have ever purchased

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am reviewing this after 5 months of use. I am a computer science grad student and use my laptop a lot. I was confused between mac and this one. Finally I decided to go with rog zephyrus g14 and im so glad that i did. It’s been awesome so far. At first you might get overwhelmed with all the features but eventually you will get used to it. Best buy’s price match offer is also awesome. I got $200 back. Overall happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling laptop with good battery control and visuals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs all of my games beautifully! Wanted something for the road so I didn’t have to pack up my full desktop setup and works great for that! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One the best laptops I’ve had so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. I play World of Warcraft with graphics high with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Portability

    Rated 2 out of 5 stars

    Might've been nice if it didn't break.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a really nice screen (OLED) and feels quite nice, but it did end up not working after like 9 days so I don't know if it was faulty or what. But nice while it lasted. Can handle probably all the average person would want, and it was light.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Moli,

      We're sorry to hear that the Gaming Laptop stopped working, and we apologize for the inconvenience this has caused you. Based on the issue described, we recommend performing a Hard Reset.

      Hard Reset
      1. Remove all external devices such as the AC adapter, USB devices, etc.
      2. Press and hold the power button for 60 seconds.
      3. Reconnect the AC adapter.
      4. Turn on the power of the device.

      Should the issue persist, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404037188-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop. To avoid burns plug it and and place it on a table while playing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sleek laptop. Good for students who are looking for a portable machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very perfect laptop, durable, easy to use, high performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen quality and sound is outstanding. Plays most games no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop, looks incredible and performs admirably

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Bought to replace my old nitro 5 that died. It plays games smoothly and does everything else I need it to do. Happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    A real "HOT" deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! But gets superhot when used for a while, or when gaming.

    I would recommend this to a friend