Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 974 reviews
Pros mentioned:
Battery life
Rated 3 out of 5 stars
Monitor Issues
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is great, the battery life is decent the oled screen looks amazing, the cpu and gpu are pretty fast too but just 5 months of using the laptop I am encountering an issue with the display automatically turning black which is apparently a common issue in the Asus Zephyrus series and I am still searching for a solution for it. For now I am forced to use the laptop by connecting it to an external monitor essentially removing the entire portability feature from it
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Shivam S,
We sincerely apologize for the display issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403022633-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best laptop in 4 years. Lightweight, great webcam, amazing graphics, lightweight software, and most importantly beautiful display.
Does all the work needed for a programmer, gammer, and light 3D blender work.
I would recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
This is a MUST BUY
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good solid, slim, power packed, and small gaming laptop. It handles everything you throw at it!
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Simple design
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good product and I like the small design that doesn’t give off gaming laptop but more like a normal laptop, small problem was that the display stopped working after about 7 months but was covered under warranty so I got it replaced for free.
I would recommend this to a friend
Pros mentioned:
Design
Cons mentioned:
Heat dissipation
Rated 1 out of 5 stars
Defective products
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have bought this laptop two times in hopes I don't get a defective product and both times I got a product that had the same exact issue. This laptop overheats so much. From doing absolutely nothing this thing heats up to 60 degrees celsius and if you do anything remotely power consuming it will go up to 80 degrees celsius. If you attempt to play a game it will be 88 degrees and more. For a gaming laptop this thing is terrible. And it sucks because all the reviews on the website are great as well as the countless videos I have watched. I guess I am the only one who got sent defective product twice. When you plug in the battery it gets even hotter. I played one game that was about 30 minutes long and my battery went from 70% to 40%. So the battery life is garbage. It charges fast. The screen is absolutely beautiful. The build quality is amazing. The design is flawless. The keyboard and the speakers are the best part in my opinion. Too bad using this computer burns your fingers off, it could have been amazing. Maybe I shouldn't buy ASUS product ever again because it is so frustrating spending thousands of dollars trying to get a good product and you get the same exact problem twice. The heating started as soon as I unboxed it and it was like 80 degrees.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Ali S,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403012069-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
good laptop
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good performance. I would prefer if it had more USB ports, but overall good laptop. I did have an issue where the leyboard just stopped working, but it worked again when I rolled it back to windows 10.
I would recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
Gets the job done right!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very portable and has some noticeable power for a laptop. I would recommend for university and want to have a bit of gaming on the side.
I would recommend this to a friend
Rated 5 out of 5 stars
Highly Recommend
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using this thing for 6 months as my daily driver and it runs smooth as butter. I highly recommend changing out ASUS' management software for GHelper and setting an 80% max battery charge to help preserve the battery.
I would recommend this to a friend
Pros mentioned:
Design, Portability
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing laptop, super light weight and portable and the design is top notch, really love the white color on this beast!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Very good laptop and beast for gaming
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing computer, super slim, very fast and responsive, fits easily in my backpack
I would recommend this to a friend
Rated 5 out of 5 stars
GRAB YOURS NOW
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best laptop you can get for your money, the 16gb is enough to run AUTOCad and other many apps for engineers for a laptop that’s slim an not bulky like others this is worth it for a gamer or engineer wanting a light laptop on the go.
I would recommend this to a friend
Rated 4 out of 5 stars
Premium build, fantastic speakers
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it for the OLED and compact premium feel. Did not disappoint.
It does run a bit hot, so I made it a point to get a good laptop cooler, however, foam seal does not exactly fit the exhaust vents of the g14. Had to set it slightly higher so the exhaust vents are not obstructed.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Take it anywhere
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A good all-around laptop. If you want a dedicated gaming laptop, this is probably not the best option. But if you want something for work, school, and gaming this is your best bet. It offers razer quality in a way more affordable package. If you do end up getting this laptop search up g helper.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I previously owned G14 2022 version, this new 2024 one surprised me how much better it is especially the thermal.
The new OLED screen is beautiful but it's overkill for my usecase since it's a 3k resolution.
The speaker blown me away, I'm surprised how loud and the base is very good for this size of a laptop.
Battery however have a noticable shorter lifespan compared to my old G14 2022 version, about 6-7 hours normal usecase, Probably because of the OLED screen.
I would recommend this to a friend
Rated 5 out of 5 stars
Sexy silver machine!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Powerful machine in minimalist design. The colour is not actually white, it's a bit more silver. The screen is great, with OLED panel. I actually not a gamer but I love its slim and clean design. The thing I wish it could have are, prt screen button and USB 4.0 on the right(the present one is 3.2). Overall it's great buying.
I would recommend this to a friend
Rated 5 out of 5 stars
Best windows laptop period.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
From the stunning display, full speakers, high performance....this thing flies through anything you give it.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Best purchase ever.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this laptop for my gf and I'm jealous. The screen on this thing is the best I've ever seen in a laptop. The speakers are the best I've heard on a laptop. The 4060 card handled everything we threw at it. I have a 4070 laptop myself and I'm mad I got it over the Zephyrus 14.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Fantastic Device Hobbled by One Bad Fan
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was unfortunately led to return this device after exchanging it once beforehand thinking I had received a defective unit, but in fact my issue was due to a flaw in its design.
Previous generations of the Zephyrus line of laptops featured a dual fan loadout with an optional vapor chamber for cooling purposes. However in this year's design refresh ASUS opted to add a third fan into the middle of the device. This third fan produced so much noise that it alone is why I have rated this laptop Average rather than stellar. Whenever it starts up it produces a mechanical "click" sound that is very noticeable, and in my experience this was quite often even when just watching videos online. Furthermore when but under load and running at higher speeds when gaming or rendering it will produce high pitched coil whine that the other fans do not.
If your willing to ignore this quirk of the laptop then everything else about it is stellar.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Jack B,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
We understand that you have returned the device, and we hope that you were able to obtain a functioning replacement.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403022633-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
The macbook of windows!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have both (macbook pro m1 pro chip) in comparison this is the best windows laptop that you can have for the price range, excellent screen, rtx 4060 can handle Cyberpunk without any problem!
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Thin gaming laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slim form factor, usb type c power cord would’ve been nice to have instead of their proprietary port. Battery life has seemed great so far for basic tasks. Battery life for gaming of course is to be expected to last a little over an hour or so. Good deal when there is sales going on for it