Customer Ratings & Reviews
- Model:
- GA403UV-G14.R94060
- SKU:
- 6570270
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.
This summary was generated by AI based on customer reviews.
Open box excellent condition came without adapter.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello my order came without adapter. Contact me about this issue. Seems cant get through your bot.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear UmaaN,
Thank you for your feedback.
We certainly understand your disappointment and the inconvenience this may have caused if your received the laptop with a missing AC adapter. Please contact your seller for a resolution if the open box item is missing an AC Adapter
If you need further assistance with the product, please email me at [email protected] and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Mid laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen feels laggier than older generations. With this one came in 240 hz too like the higher end g16 models. Oh well.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joshu K,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the lagging issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404037188-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1038855/
Should have been 240hz
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything looks pushed inwards vertically, makes pictures look narrower. It should have been 240hz like the g16.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404037188-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s dies every two hours and the blue screen of death keeps popping up
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ronald C,
Thank you for sharing your experience with the ASUS GA403UV Gaming Laptop. We're sorry to hear about the frequent shutdowns and blue screen errors. We understand how disruptive this can be. To help resolve the issues described, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403012069-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) - https://www.asus.com/support/faq/1042499/
[Windows 11/10] Troubleshooting - Automatic Shutdown/Restart Issues - https://www.asus.com/support/faq/1046480/
Horrible battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is absolutely terrible, maybe 1 hour MAXIMUM just doing basic tasks like browsing the web
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Austin H,
We sincerely apologize for the battery life issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404037188-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Missing digit content
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First laptop had faulty ports and a failed graphics card and I did not receive my promo code for Discord Nitro. Did an exchange for a new laptop in-store, but again did not receive my 2nd code for Discord Nitro. Totally unacceptable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rich,
Thank you for reaching out.
We certainly understand your disappointment and the inconvenience this may have caused regarding the free 1-month Nitro pass. You cannot redeem the code if you already have an existing Nitro account, either clasic or normal. Please contact Discord for more details or for further assistance.
If you need further assistance with the product, please email me at [email protected] and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Horrible battery
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gaming aspect is decent but the battery is absolute garbage charge last one hour and it overheats to the point it shuts down
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Esteban V,
We sincerely apologize for the battery and overheating issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2403012069-0018" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
No boot after 1 day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt boot after 12 hours of owning it. Closed the lid and opened it 1st time now it wont boot.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dstu,
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused. If the laptop will not boot up or it's just black screen but the fan, please do the following. Please try to do a power cycle by pressing and holding down the power button to shut it down completely, then power on. If it powers on but still a black screen after a few minutes, at least 10 minutes, please repeat the power cycle process again. If the laptop is applying updates in the System Registry, it will black screen temporarily until the update is applied successfully. Additionally, please try to disconnect the power cable and let the unit drain for 24 hours to clear the memory. This will reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the laptop until the battery is charged. If you need further assistance, please email me at [email protected] and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Zephyrus Number Two Experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pc was screen glitching and failed right on start up. Store rep had to escort me upfront just to get geek squad to assist with removing my information. I do not recommend this product unless you have no other choice and then a 200.00 pc from Wal-Mart is looking like a better option that or gaming chrome book.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hobbit,
We sincerely apologize for the display issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Although you no longer have the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2403012069-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Oled display, Performance
Beuatiful display and performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first thing that I have to say is...WOW! I love the OLED display on the ASUS - ROG Zephyrus G14! The colors and picture looks so much more fluid and makes for a more incredible gaming experience. With 1tb of memory, that is ample space to save a few games and files on this gaming laptop. Although, I will be upgrading to a larger SSD for even more space. That gets me to my next point. I really wish that they made upgrading the memory on these new computers easier. What happened to the good ol' days when you popped a cover off of the bottom, insert the new memory stick, and off you went? Now you have to remove the entire bottom panel to make the upgrade. It's not a difficult thing to do, but simplicity is always welcomed haha. The ASUS - ROG Zephyrus G14 is my first computer of anykind with a Ryzen chip, and I must say it has performed flawlessly. Coupled with the NVIDIA RTX 4060 graphics card, the performance is great during gameplay. With my old gaming laptop, I was struggling with lots of lag during heavy game play. The ASUS - ROG Zephyrus G14 has multiple display ports, micro sd slot, USB, and USB-c ports. For a gaming laptop, the Zephyrus G14 is really light and easy to carry with you. This may also be why they decided to go with a smaller screen, as opposed to other gaming laptops with larger displays. Overall, I really love the ASUS - ROG Zephyrus G14 laptop. The display and performance is incredible. I would highly recommend it to anyone.
I would recommend this to a friend Worst battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst battery life, not even lasts 1hr. Should have bought somewhere else. Waste of money
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Saiadarsh K,
We sincerely apologize for the battery life issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403012069-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/#A4
Refurbished computer to Alaska…bad!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live in Alaska and you could not figure out how to send a computer here. Told you could not after getting.messages for 3 weeks saying it would arrive next day. Then t order was cancelled. The it arrived. Not very transparent.
I would recommend this to a friend- Pros mentioned:Battery life, Build quality, Performance
It's like a gaming macbook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is superb, with a little tuning effort and switching from armory crate to g-helper you can have your cake and eat it too with great battery life on the go and good gaming performance while plugged in. It really is a good do it all laptop. MSRP is pretty spicy but if you catch it on sale, it's a great option if not the best. Protip its almost exactly the dimensions of a macbook pro 14 so if you want some better case options search for MBP cases.
I would recommend this to a friend Battery doesnt last long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery and overheating issues are quite common…..
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Muhammad A,
We sincerely apologize for the overheating and battery issues you're experiencing with the Gaming Notebook and for the inconvenience caused. Please allow us to make your experience with ASUS a better one. Based on the issue described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problems further or to assist with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2403012069-0016" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
- Pros mentioned:Oled display, Performance
Almost perfect all arounder.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm definitely not the target audience for the Asus's gamer styling, but the G14 is a sleek, almost understated device. Design/Build: The pictures for the device make it seem as though its white, but its actually a subtle silver tone. The all aluminum build and makes it feel like a premium production laptop. While not on the level of fit and finish as the of a Surface Laptop or Macbook... its pretty close. Where is appears to fall a little short is in the build quality itself. The lid has a bit of flex to it without really trying to create it and they illuminated keyboard is hit or miss. It seems like not enough or cheaper LED's were used in the lighting of the keyboard. Even in a dark room some of the keys are dimmer and some of the function keys can barely be seen. Keyboard/Trackpad: After a little adjustment to the key size I quickly grew to enjoy typing on the G14. While not necessarily clicky, they aren't spongy like some gaming laptops I've seen. The keys seem larger than most keys, thus making fot tighter spacing and the large ROG gamer font make them seem cartoony. But overall the user experience is pretty great with some adjustment likely. Touchpad is a glass diving board style and lacks the higher end haptic pad foind on other premium laptops. It has excellent palm rejection and gestuere work as intended. Performance: Simply put this thing flies for all my task, which involves writing in Docs, research using a dozen tabs open, while streaming music without breaking a sweat. I tried a little gaming on using some of the Nvidia GPU special features I was able to play Cyberpunk at a decent framerate with RT. frame generation. Coming from console this was very inpressive. Display: What can I say, its an OLED. If you know, with a lightning quick pixel response time, specially tuned by Samsung to offer blistering speeds and VRR/G-sync. Whether its watching Youtube videos, playing games like Dead space, The Callisto Protocol where black levels can add to rhe immersion. Software/Bloat: It really seems like with these Windows Gaming laptops its constant bloat, whether it be armory crate or a hal dozen security software adds, it feels like your being inundated with junk at all times. If Asus fixed the QA and refine certain design elements it could be perfect
I would recommend this to a friend Slow
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow kdkdkdkkdkdkdkdkdkkdkdkdkdkdjdjjdjdjdjdjdjdjjdjd
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Diyar K,
We sincerely apologize for the slow performance issue you're experiencing with the Gaming Notebook and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403012069-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
- Pros mentioned:Oled displayCons mentioned:Heat
Lightweight powerhouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right off the bat, once you unbox the unit it will take you about 5 hours before you're up and running. This is due to a suggested 3 hour battery charge, Windows updates, and ASUS updates (including BIOS). I no longer bother even trying to use a new computer without doing that nowadays. once those are done, you should be sitting pretty with a quick booting, very quiet laptop. Laptop specific items to mention: -Unit is pretty thin, and doesn't weight very much -Standard ports you would expect to have, including a headphone jack -You'll get about 7 feet of power cord, including the brick that weighs about as much as the laptop itself (this may be important based on battery life) -Keyboard is nice and tactile, the only potential issue there is if you do make use of the arrow keys, those are pretty small -Display is everything you could ask for except for the size, but if you're dealing with a desk space issue you should not have one here -Touchpad works as expected; no issues there Gaming specific items -Ran Diablo 4 with max settings --Display had absolutely no issues, no tearing etc --Sound is serviceable --Unit did run a little on the warm side after awhile, some of which you could feel through the keyboard however --The unit never sounded like a rocket engine like some other gaming laptops I've used, which really took away from the overall experience --Asus has provided a very minimal Asus specific software running in the background, and I never had to worry about shutting it down due to impact on gaming --Maybe got an hour out of the battery while playing Diablo 4. Posts online indicate the possibility of D4 being a battery hog, but I don't see how it could be *that* bad. However, if you're gaming on any laptop, you're probably going to do so plugged in anyway so... --No ethernet port, so hopefully your wireless connection is adequate Customization -I didn't dig through this very much, but there are options to customize the laptop LED key colors, as well as the 'slash' on the top of the laptop. I guess I'm old school in that I don't feel the need to tweak all of that beyond just the basics, but for those who do, have at it! I will admit I found the 'slash' light bar on top to be pretty cool. The unit came in a pretty green friendly series of recyclable cardboard boxes.
I would recommend this to a friend - Pros mentioned:Build qualityCons mentioned:Memory
great starter slash mid gaming laptop...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a solid gaming laptop. I should allow you to play most games with medium settings and not have any lag. The screen is thoroughly fun to use for both playing games and when doing medium productivity tasks. It is plenty powerful for most productivity tasks but has limitations in both screen size and memory size. You will be fine for most things but probably not for video editing or high end spreadsheets but gaming is great. Bang for your buck, the screen size is great for most teenagers or advanced young gamers who need a laptop. It has a great assortment of external ports and the video out is great. I have not tried three screens but this thing should handle most 2 screen setups with ease using a thunderbolt or usb to display adapter. It is nice that it comes with 1TB of space, that keeps the system more mobile but with the size of steam games these days you will likely want to upgrade your internal nvme drive at some point or get a fast usb 3.2 connected drive. The only real gripe I have with this is the memory is not upgradeable. That means you will only be able to enjoy it likely for a few years before needing to get a new but considering the good base price then that helps with the price challenge. I really like the key lighting but it did take some playing with the settings to get it to something I liked. I think the light stripe on the lid is an interesting compromise with the RGB gaming aesthetic. I would say it may not be a good choice as a primary system but if you needed a system to use on the go then this is a good choice for any gamer on the go or mobile student.
I would recommend this to a friend - Pros mentioned:Performance, Portability
Great for college!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my this laptop for college. It is great! Great performance, great screen quality and design. It's fast and size is very light and convenient to carry around.
I would recommend this to a friend - Pros mentioned:Battery life, Portability
Great gaming pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice compact gaming PC.battery has had nonissues and it boots up super fast.
I would recommend this to a friend
