Customer Ratings & Reviews
- Model:
- GA403UI-G14.R94070
- SKU:
- 6570271
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers love the ROG Zephyrus G14 for its exceptional performance, stunning screen quality, and impressive battery life. Its portability and lightweight design are also highly praised, making it easy to carry around. While some users have noted fan noise under heavy load, the laptop generally manages heat well. Overall, the design, ample RAM, and top-notch speakers contribute to a fantastic user experience.
This summary was generated by AI based on customer reviews.
Why not available new?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why is this no longer available new from Best buy? Has it been discontinued? You can't even use notify me? I'm not sure for the price what other gaming laptop would be just as good?
I would recommend this to a friendPretty but not stable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of problems and very unstable. Fan sounds very annoying
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MdH1,
We're sorry to hear you're experiencing instability and fan noise. For the unstable behavior, please ensure all your operating system updates, drivers (especially chipset and graphics), and BIOS/firmware are fully updated from our official support site. Running a quick system diagnostic tool can also help identify potential underlying issues. If you’re still experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at customerloyalty@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
G14 2024
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was a winner for me because I needed a portable laptop but also with a good display as this laptop has an OLED panel which Is a must have for me
I would recommend this to a friendPainful "Gaming Laptop"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned the Ryzen 9, RTX 4070 non-OLED version for over a year now and it has been nothing but problems. The cons: *(Non-OLED) The screen is washed out and lots of light bleed. *The keyboard is janky as all get out. The space bar struggles to register every entry so it's not uncommon for it to not register at all or double register. And that doesn't even deal with the fact that quite often, the keyboard will simply cease to work, requiring a reboot. *The trackpad is finicky as well! You cannot touch this thing or even look at it wrong, lest it sling your mouse cursor to the top right of the screen. This happens so often. It's also way too big for the case. On one occasion the trackpad ceased working at the same time the keyboard did, requiring me to force reboot the system. Thankfully the power button worked! *The plastic underside breaks around the screws. This apparently has been an issue with this series of laptops, so buyer beware. *The right side USB C port pretty much hasn't worked since I got the thing. *It routinely won't come out of sleep when opening the case, requiring force rebooting or opening and closing the case in a feeble attempt to get it to wake up. This was a problem for a *long* time until recently when it doesn't happen nearly as much. Pros: It's a nifty paper weight that looks nice all white and snazzy, but like a bad date, it looks good, has all the bells and whistles you'd expect, but it quickly will go sour on you and take your money and sanity. It does run most games I've played at max settings. I guess there's that. I WOULD NOT RECOMMEND THIS COMPUTER TO EVEN MY WORST ENEMY! Well, maybe my ex-wife, but even then...maybe. Well, yeah, I would to her. I will never buy another Asus product after this carpshoot of a laptop. Super disappointing on so many levels.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Citel,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Your feedback is greatly appreciated and will be passed to our Product Team for review.
To further investigate the problems you're experiencing or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403014099-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
Horrible.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS FROM BEST BUY! They do not back up their products. You can't buy an extended warranty from Asus. They force you to purchase the useless Geek Squad warranty. The laptop gets super hot and shuts down two weeks after purchase. Garbage the laptop and whole process.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shannon D,
We sincerely apologize for the overheating and auto shutdown issue you're experiencing with the laptop and for the difficulties you have encountered with the reseller. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403014099-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
Erm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want the reviews brah it keeps bringing me here te leave a review?
I would recommend this to a friendI mean what lol
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who in the right mind whats a display that can only show you 120fps when you could run 500 on a better hz monitor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ahunt2021,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us atcustomerloyalty@asus.comand include the case number "N2405007362-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
*BUYER BEWARE* DO NOT BUY THIS PIECE OF JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is awful. Do not ever buy this laptop and stay far away from Asus. Go with literally anybody else. I paid $2300 for this laptop and it is not even 3 months old and I cannot tell you how many times I have had to open task manager because programs and games keep crashing on me. My 2017 HP Pavilion can run Cura better then this trash. Asus is giving me the runaround, absolutely no help. Oh so once your cheap computer breaks down in 3 months you just let the customer go? I have been needing a new laptop for years now and I cannot even put into words my disappointment from Asus being a first time customer. I cannot wait to sell this piece of junk and get another brand. I cannot emphasize enough, do NOT EVER buy ANY Asus products. Save your money and stress. Asus sells overpriced crap and let's it break down juust past their warranty so you can't do anything about it. And if anyone says I'm overreacting, how would you feel if you spent $2300 on anything only for that item to give up on you in 3 MONTHS.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carlos O,
We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please send us an email at customerloyalty@asus.com and include the case number "N2403014099-0005" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1038855/