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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 714 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the ROG Zephyrus G16's performance and graphics capabilities as exceptional, frequently praising its powerful processing and stunning visuals. The build quality also receives positive feedback, with many appreciating its premium feel. However, some users express concerns about the battery life, noting it could be improved, and others mention issues with heat and fan noise during demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 714 reviews
  • Rated 5 out of 5 stars

    Me gusta

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ssd is small.. got mine used for a great discount. Keys get super hot when gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, great for gaming streaming and editing videos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the computer is fine. But the lack of ports is an issue. It becomes less compact when you have several more accessories (external ports) to carry around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pc laptop. I've had it for a month and a half, and it runs great. The only thing is it takes longer than expected to download games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase had a lot of fun with it the only Thing I recommend is getting yourself an extra ssd to install for More storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working very well, I can play my favorite games, the battery lasts excellent, I am very satisfied, thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cetines

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good packaging and fast shipping. The best price is here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was amazing! They took their time to explain products and answered all my questions. Thank you so much for all your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming laptop in 2024

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. Played Fortnite,Apex and Warzone with no problems. I fully recommend this gaming laptop for gamers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It can run more than you think

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does well with most games because that’s what your here for, tarkov is about 40 fps stable on mid settings. CoD is a solid 90 fps at high settings with no v sync.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike Hensley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my daughter and she loves it so much. Thank you for making it so easy for us to receive it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only play 1game (dota2) i cant play it without having fps drop unless i have to set up the game at its minimum setting to avoid having fps drop while in game, i cant use my ingame mic without having fps drop. But well it’s my first one, so next time i know what brand i should avoid.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Bungo,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the FPS issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305052393-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1046445/ Asus

  • Rated 5 out of 5 stars

    Asus ROG

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RTX4060 and 165hz Screen. This laptop is the best choice with this price. I love BestBuy.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Airflow is not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooling wasn't that great compare to Lenovo Legion, Acer Predator and Msi. Used it for a week and decided to return it because you can feel the heat so bad. Other features are same same and I am expecting more on 4060 compare to older version but its very disappointing.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Yooolanduh,

      Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.

      Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2309025015-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Not recommended for engineering software

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good Laptop but didn’t work well using engineering software, and Dj software as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good 40 series gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop for the price, works as it should setup is very minimal and easy to do. Does what its supposed to do plus tons more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was just what my daughter needed for school, good graphics card allowed her to run the necessary software for project rendering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If a gamer does not complain about a laptop, buy i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son, a gamer, has not complained. He was critical of a previous model, now absolute silence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter and so far it has been working completely fine. My daughter loves how smoothly it runs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the product. The customer service was amazing. They were quick and understood what I wanted.

    I would recommend this to a friend