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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 145 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-145 of 145 reviews
  • Rated 5 out of 5 stars

    A convincing purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, Does not generate too much heat, is light an portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zephyrus G16

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. It does get pretty hot while gaming, but I was warned about that. Other than that it's an excellent laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the weight and performance. Only drawback is the Win 11 OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, wish Linux was better supported.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an absolute beast of a machine! I only wish that some Linux distros had better support for it’s hardware, but other than that it’s an easy 5 stares any day of the week.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Asus bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software kept freezing with playing games and it would freeze. It also did this with the strix edition in the zephyrus

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Andrew J,

      Thank you for sharing your experience with the ASUS GU605CW Gaming Laptop. We’re sorry to hear about the software freezing issues during gameplay and understand how disruptive that can be. To help address this, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504020410-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) -  https://www.asus.com/support/faq/1038855/ Asus