Customer Ratings & Reviews
- Model:
- GA605WI-G16.R94070
- SKU:
- 6583376
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the exceptional performance, stunning OLED display, and long battery life of the ROG Zephyrus G16. They appreciate the powerful AMD Ryzen AI 9 HX processor, NVIDIA RTX 4070 graphics, and 32GB of memory, which enable smooth and efficient multitasking and gaming. While some users have concerns about overheating, many find that the cooling system is adequate with proper adjustments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Nonexistent Linux support, decent hardware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was abysmal setting up all of the drivers on Linux, absolutely excruciating. It's clear that Asus does not have any interest in being rated well by linux users. I've been using linux for 15 years, and have always had a working computer same day. This laptop took 4 days of painful effort to get it working "good enough" which would be unacceptable if it didn't have such a gorgeous display. The audio took a couple of more days to get working, which once I did get the audio working, it has a very refined sound and definitely beats any laptop speakers I've used previously. Literally if it had a less desirable display, this computer would have been immediately exchanged for something that was made by a company holding a higher opinion of their customers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nothankyou,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will continuously help us improve our future product offering and services. This laptop was validated, qualified and tested with Windows OS only, we don't provide Linux drivers. Please install Linux at your own discretion. Should you need further assistance with this laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Portability
Buy this laptop buy also dont
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is a beast plus it is also super light. But the reasoj i am giving it a two star is becuase this is frickin best buy. DO NOT BUY THIS LAPTOP FROM BEST BUY, go buy it from amazon or the offical asus store. Becuase just by any chance something happens to this laptop after your first 15 days with it, you are screwed. Becuase best buydoesnt cars about their customers
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear YuvrajB,
Our team is pleased to hear that you are satisfied with the Gaming Notebook, and we apologize for the problems you may have encountered with the reseller. To further investigate the problems you're experiencing with the notebook, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411014168-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Tragic Masterpiece - Shutting Off on Battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS Zephyrus G16 is a tragic masterpiece. With its brilliant display and sleek, thoughtfully designed form factor, it promises an exceptional laptop experience but falls short in a critical way. Despite applying BIOS and driver updates and performing extensive troubleshooting, the brand new laptop continues to shut off unexpectedly when running on battery—even during simple tasks like web browsing. It's deeply disappointing to see so much potential undone by such a significant flaw.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ryne,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if the unit will auto-shutdown in battery mode. To resolve the issue, please check if your game, video and performance mode settings are not configured over threshold, base on the game being played, inside the Armoury Crate utility software. Please ensure you are running the most current utility program posted at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ . Additionally, while gaming and running in battery mode, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature and may cause automatic shutdown. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son to give him a good gaming laptop for Christmas. It looks amazing and it performs amazing… well, *performed*. After a week of use, there are already freezing and graphics display issues. Multiple BSODs and hours of troubleshooting. Needless to say, although my initial impression was amazement, it’s turned into a frustrating disappointment.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Barnyard,
Thank you for reaching out.
We do understand your disappointment and the inconvenience this may have caused if you are experiencing issues with the laptop. To resolve these issues, check if Windows, drivers, BIOS and applications are updated. Updates for this laptop are available at: https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-g16-2024-ga605/helpdesk_download/ . While accessing web applications, please make sure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Super Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to my previous MSI purchase this laptop lags, processes slow, and flickers a lot. Super disappointed!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Maria D,
We sincerely apologize for the slow performance you're experiencing with the ASUS ROG Zephyrus G16 Gaming Laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411014168-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/