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Customer reviews

Rating 4.4 out of 5 stars with 817 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the ROG Zephyrus G16's overall performance and impeccable screen quality as major strengths. Its portability and good battery life are also appreciated, along with its above-average processor speed and appealing design. However, some customers have concerns about heat generation, limited RAM, and fan noise, while a few find the initial price somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 817 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Thin and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop runs anything I’ve thrown at it gaming wise so far it’s surprisingly thin which I thought was going to be an issue with cooling but it doesn’t heat up as much as I thought it would.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Good for work and gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech work setting up networks on site, in office emails and data entry. Then when I need a moment to play a game. It works flawlessly and no skipping or issues. It gets a little warm, but have it on a desk or a platform if in you lap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROG G16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Value. GeForce RTX 4070 are a step above mid-tier hardware and are offered here at a reasonable price compared to other "gaming laptops." - Performance. I've been able to play the newest and biggest games all on high / very high settings. I've had no issues, and I feel as if the games look and play great. - Upgradability. I've NOT upgraded my machine as I don't want to void the warranty. - Wifi. I get SIGNIFICANTLY better wireless Internet speeds on this device than the older gaming laptop I replaced. Did not expect that, but was pleasantly surprised. - Sounds. Speakers sound good enough. Music through Spotify is crisp and bass gets picked up okay too. Cons: - Battery life. When casually scrolling the internet or lightly using it can last 8 hours, playing games can affect these numbers amounts by a noticeable difference. Thats common. - Startup sound. Is a quick sword noise: okay. - Camera. seems ok. - Ports. Good enough for me and has everything I needed. However, some people might wish for more options. Conclusion: You should buy the laptop if your looking for a good OLED screen and that handle heavy apps, gaming, entertainment, or for work. I would recommend it to anyone, 5 stars!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Nice pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good PC to game, but sadly it’s not easy to upgrade RAM.If it would have been easier to upgrade RAM it will be five stars guaranteed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop, i love everything about this but buy 32 or 64 gb versions as the ram expansion is not available in this Gaming laptop. which is an odd thing for gaming laptop so do consider buying higher RAM version as it is must

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Loud fan noise, keyboard heats up in the center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this lap couple of weeks ago, so far performance has been good, no lag and screen resolution looks good for gaming, learning to code and as well for audio engineering which I bought it for. Complaint is it generates loud fan noise and tends to heat up. Had to get another keyboard and have laptop on stand with additional fan.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Aldo R,

      We sincerely apologize for the loud fan and overheating issues you're experiencing with the Gaming Laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002105-0042" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/ Asus

  • Rated 4 out of 5 stars

    Rog 16air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is very thin and the price is suitable, although it is unwrapped, the color is very new and it is worth buying, and it is a good purchase experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G16 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games run smooth on this unit and the Oled screen is crisp and no stutters

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I’ve used it for the last month and it’s worked very good with no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The system for the BIM EXECUTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ROG is super working as desired, I used it for high graphic in AEC. The performance is excellent. Happy I got this product

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    zephyrus g16 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is really good and awesome plays games well beautiful screen amazing speakers

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Beautiful Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen looks amazing and runs anything i throw at it. Feels solid and very well built. Its 2k for a reason and it shows. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Good computer, falsely advertised condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box-excellent listing of this computer and it came covered in dust with keyboard key marks etched into the screen. Completely unacceptable. The laptop itself is pretty good. However, the ultra 9 185h is the bottleneck in a lot of games even on the 4070 model. The CPU can hit upwards of 95c as well unless wattage is adjusted which exacerbates the bottleneck. Despite this performance is more than playable. This laptop is super thin for the power it has and the OLED screen is GORGEOUS if not for the issues mine came with. When it arrived I immediately threw in an 8tb SSD which will fit in the slot the default SSD comes in so I simply swapped which slot the default SSD used and it works like a charm. Main disappointments are the Ultra 9 processor and the dust and scratches my open box-excellent came with. Noticable scratches etched onto the screen is not excellent condition best buy. I feel ripped off.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear KouE,

      Thank you for your comment.

      We certainly understand your disappointment with the quality of the product you received from your seller. Normally, we recommend to contact your seller for a resolution if an open box laptop in excellent condition was received with deep scratches and dust. Regarding your concern about thermal issues, it is normal for laptop, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no system resource-hungry applications, processes and services are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very good at everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best looking screen I have ever seen.Very good at running the majority of applications I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog zephyrus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, just wish it was more silence. Works well for most games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best laptop gamer. I love it. I doesn't have any problem with this. I bought like open box, but it's perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is premium this is amazing game, especially it should play games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. It run two player femboy tycoon on Roblox with 0 problems :^D

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus G16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick computer slim and light perfect for undercover gaming ;)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Balance of professionalism and gaming.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect mix of professional and gaming. The laptop is super thin while also thick enough to provide good cooling. It’s fairly light, around the same weight as a 16 inch MacBook Pro. And the OLED screen looks amazing.

    I would recommend this to a friend