Customer Ratings & Reviews
- Model:
- GU605MZ-G16.U94080
- SKU:
- 6570223
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus G16's vibrant OLED display, robust build quality, and impressive performance for its thin form factor. Many appreciate its portability and lightweight design, along with the positive feedback on its speakers and keyboard. However, some users note that the laptop can get warm and the fans can be noisy at times. A few also mention concerns about the GPU and RAM limitations.
This summary was generated by AI based on customer reviews.
Good performing laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop runs a bit hot but the performance is decent for its size. Timespy score on Turbo: 14,922. Definitely rivals some lower to mid end gaming PCs
I would recommend this to a friendBest lighting portable Gaming and Creative
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent Product, Screen sooo beautiful…so Fast machine… For gaming, Creative, Music production Etc….
I would recommend this to a friendSuper quite but a bit warmer to the touch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quite and much better than the 4070 version. It's a bit warmer to the touch than the Lenovo Pro 9i.
I would recommend this to a friendAsus Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been the perfect gaming computer for me.
I would recommend this to a friendExcellent Macchine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a very solid machine. Coming from a Razer laptop and they didn't miss a beat. The display is absolutely stunning.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great laptop with amazing quality. It is really powerful with slim design. I can multi task so easily on it
I would recommend this to a friendAsus zephyrus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop, it also has it's down side but for the most part I enjoy using this laptop
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top tier laptop. Games are just gorgeous. Highly recommend
I would recommend this to a friendScreen flickers when changing the brightness
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got my NEW Asus Rog Zephyrus g16 2024 today... The upper part of the screen flickers when changing the brightness. Amory Crate was being annoying and didn't want to change the keyboard lighting. Needed to reinstall Armoury Crate. Turned on the Aura Wallpaper background cause it seemed cool. But then It refused to deactivate when I flipped the switch to off. Was forced to restart the laptop to get it to register my off-input. The left fan makes a rattling sound when doing light tasks like watching YouTube. I'm gonna pray that this one was defective and get a new one. https://mega.nz/folder/ahJA3CRI#h6bOzKHY9hCG7xC3Xi729Q
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which our Product team will review.
Considering you have contacted the place of purchase to obtain a replacement, our hope is that the new device runs smoothly and you enjoy using it,
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403008258-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Regret buying it.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When gaming, it gets literally too hot to touch. The performance is... mediocre. Screen rez is pretty good. The battery life is but a couple hours on the lowest settings. That doesn't really feel good to be honest. If you do game you basically have to have it plugged in.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Salamander,
Thank you for your comment.
We do understand your concern about thermal issues and your disappointment with theslow system perrformance. It is normal that excessive heat is generated while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications, processes or service are running in the background, this will definitely spike the temperature. Additionally, configure your performance mode in the Armoury Crate utility software, ensure your settings are not beyond threshold. The heat or temperature does decreases or normalizes once system resource utilization goes down. If you are experiencing slow system performance, check if Windows, drivers and applications are up to date. While accessing web applications, please ensure the laptop has access to an established router and internet service is working properly since this will definitely affect system speed and performance. If these steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Build quality
Hardware faults
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers were distorted and games always ran choppy. Overall beautiful screen but not worth the issues for the price.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nathan C,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the speaker and performance issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403008258-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/faq/1015070/
https://www.asus.com/support/faq/1038855/
Great, doesn’t overheat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop, doesn’t get as hot as other brands, ultra thin
I would recommend this to a friendNearly perfect laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and fast Good to have 4080 and such thin laptop
I would recommend this to a friendGreat PC overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! New to gaming PCs, great overall daily PC.
I would recommend this to a friendOverheats and Underperforms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats and Underperforms browsing the internet CPU is reaching 95c same thing in lightroom and other programs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Austin D,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002072-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
- Pros mentioned:Build quality, Display, SpeakersCons mentioned:Heat
Falls Just a Little Short But Excellent Gaming PC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box I knew this laptop was going to be premium just by the look and feel. The all aluminum eclipse gray chasis gives it durability while maintaining a lightweight feel. After set up I immediately went into downloading Red Dead Redemption 2 off steam which took about 30 minutes and booted up quickly. All of my settings were on Ultra and the beautiful Nebula display really highlighted the computers graphics capabilities while allowing the feeling of immersion with the built in speakers on both sides of the keyboard. The downside was that the fans kicked in on full blast immediately during gameplay from cut scenes to the actual game and I noticed a bit of lag so I had to turn down settings. Once those fans kick in you can't really hear the audio as clearly as you would want to during gameplay so I opted for headphones. The feel of the keyboard and track pad is one of the best with good travel and ample amount of feedback. I found it very easy to maneuver and glide over the keys when needed as well as maintained good control on the track pad. It's still recommended to get a mouse but if the track pad is all you have it's big enough for my small hands and works well. Overall, I played Warzone, Tomb Raider, Red Dead 2, MS Flight Simulator, and MW3 with slight hiccups during each game on the performance side so I had to make little tweaks throughout the process but I enjoyed myself. It's a great fit for gamers and task heavy users alike.
I would recommend this to a friend Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a solid laptop. Light weight and portable. A bit noisy when playing games for a long time.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cecilia,
Thank you for sharing your experience with the laptop, and we apologize for the noise issue you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please allow us to make your experience with ASUS a better one. To investigate the problem further, please contact our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, please send us an email at customerloyalty@asus.com and include the case number "N2403002072-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Bait and Switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bait and switch. This is the laptop I ordered. What I received was not the same. I waited for the sale and chose open box which makes it a problem. I would have had to return it and order again which means missing the sale. I also needed it right away and it would have added another month wait had it been returned and I still would have had to pay more. Not to mention i live in an area where the nearest best buy is 3 hours away. So in the end I got something with less memory and a worse video card. I am so displeased. If there were negative stars it wouldn't be low enough.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Soulstys,
We're sorry to hear that you received the wrong device and we apologize for the inconvenience caused. This is not the kind of experience we want our customers to have with our resellers. To file a formal complaint, we recommended contacting BestBuy customer service at 1-888-237-8289.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2405037624-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Do not buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had mine for about 4 weeks before the screen cracked with one hairline fracture by simply opening it. Super fragile screen and won’t be considered a “defect” by Asus. $700 to repair just to have another fragile screen installed. More reports similar to this if you search around on Reddit.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Noah,
We're sorry to hear that the notebook screen broke and we apologize for the inconvenience this may have caused you. To further investigate this issue or obtain assistance with repairing the device, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405037624-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Overheats all the time + defective keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage product. Space bar isn't working. Best Buy not offering repairs unless you pay a few hundred bucks or subscribe to their membership. Laptop overheats all the time no matter what because it can't handle its - admittedly gorgeous - screen. What a regretful and very expensive purchase this was. Apparently plenty of people on Reddit having the same issues, so that really sucks and ASUS not taking accountability either. Only way to fix it is to run the PC on minimum performance mode / throttling everything, so you're better off buying a weaker one for the same perf.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JayJay,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405037624-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support