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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 222 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the ROG Zephyrus G16's vibrant OLED display, robust build quality, and impressive performance for its thin form factor. Many appreciate its portability and lightweight design, along with the positive feedback on its speakers and keyboard. However, some users note that the laptop can get warm and the fans can be noisy at times. A few also mention concerns about the GPU and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 222 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Portable gaming perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically the ideal laptop for MacBook users who miss their PC gaming on the go. If you know you need 32GB of RAM, then just go ahead and get this one. Sure the 4080 isn't the receiving the most power that it could but it still is far faster than the 4070 and there is no other comparable laptop in this segment. It's thinner and lighter than a MacBook Pro!.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned-Glitches and Heating Issues. Lemon?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned product. Out of the box it needed programs reinstalled due to way too many glitches. Asus software is a mess. I removed Armory Crate and installed GHelper and still had heating issues from CPU and GPU. Temps in 90's immediately during gameplay and never stabilized at a lower temp (used Cyberpunk for testing). Had issues getting it below 70's when on idle after leaving game. I changed the power limit and that helped some with CPU temps on idle. Fans were always on due to cooling issues. I had it raised on platform and still no good. Had some wifi issues too that occasionally popped up in bios doing diagnostic showed potential motherboard issues. When it started having audio glitches in Youtube and video stuttering I called it quits. Pros: Beautiful screen, great audio for a laptop (when it works correctly). Cons: Heating issues on idle and in game. Started having glitches, and possible wifi card or motherboard issues. Asus software.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear GamersRUs,

      We sincerely apologize for the issues you've faced with the ASUS ROG Zephyrus G16 Gaming Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      Having returned the laptop, we hope that you were able to obtain a functional replacement.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2403008258-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Amazing laptop with the most stunning display.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great discount but Its a great product overall, it serves its purpose for someone like me, who is studying abroad that need something small, portable, but still has great performance. You would encounter some slight jitters as most laptops do (I experienced it in the past before) but its very negligible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    OLED RULES

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop at BestBuy and OH-BOY is it awesome! This machine is fast and the OLED screen is unbelievable. I also added a Samsung 990 Pro M.2, 2TB SSD, giving it plenty of space for games. The battery life is pretty good unless you play a AAA game, then the battery is better than most others, but - more demand - more power.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Best Laptop I’ve Ever Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been amazing since I got it. Everything about it is great except maybe the battery life. Even then it’s OK. I’m able to game (still high fps) while on battery alone tho which is something my older laptop wasnt able to do. It would switch to a saver mode and run very slow until plugged in again. The 32GB of Ram and 4080 seems to be the sweetspot until the 5000 Series Drops. (2025?)

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Does what it says and does it extremely well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know what you're looking for than this laptop will blow you away. After a week of HEAVY use and really putting it through the paces I've been greatly impressed. Aside from being impossibly thing and just beautifully designed, fan noise is super super low from other similar style laptops. Even setting fans to max via the custom profile it barely breaks 50-51db, which is good because you will need that max fan setting for some more demanding games. Temps remain well within good ranges, GPU very rarely breaking 85C and CPU staying under 93C to avoid throttling (CPU does seem to get hotter than would be expected in some applications but never worrisome and to be expected with a less powerful chipset). The cherry on top is screen, I've never been super into bleeding edge tech you usually get from higher end models but it is genuinely gorgeous and makes a notable difference. Only things I can really know it for is palm rejection on the (very very very large) touchpad isn't the best, but hasn't been a major issue so far, and the keyboard backlight. For a unit with in spitting distances of the 3k price point to have single zone RGB backlighting is just silly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Powerful but has thermal issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is phenomenal as well as the performance; however, the cpu would overheat on me if I had the cpu boost on in cpu intensive games though this was easily solved by turning off the cpu boost. Aside from that I didn’t really have any issues and it worked very well for my uses for it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    jp and zach thank you both

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    jp and zach directed me to this gem and loaded it up with every upgrade possible i think. my wife and i couldn't be happier. lightning fast, beautiful screen, light as a feather, very thin. highly recommended even thou we don't game i like it better than my dell 17xps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, the Rolls Royce of gaming laptops. Super glad I went with the ultra 9 185h RTX 4080 model! No issues on my end whatsoever! Has exceeded my expectations. The screen, my GOD, the OLED panel is pretty high quality on this thing. The colors are pretty unmatched especially when paired to LED, or IPS displays. Another smash hit from ASUS! The only issue I really have is the battery life. But, when you pair a machine with an RTX 4080 and an ultra 9 185h, you're prone to low battery life. I've made it last almost 10 hours but that's WITH power save settings on, no slash lighting, no keyboard lighting, etc. All around 7/10 laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    Best entertainment device ive ever owened

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much its my favorite entertainment device i have ever owened. The screen is so good, battery life is awesome i ws able to play gta4 with eco mode pretty crazy. I love how thin it is i got the laptop mainly got it for travel but now i use more then my desktop. Its juts such a cool device

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    Just a great all around laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop in every aspect. Powerful, light, thin, long battery life, and top-notch build quality. Best laptop screen I've ever seen. Keyboard, touchpad, and speakers are all high quality. The only thing I think could be improved would be the inclusion of a haptic touchpad but it still gets five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Perfectly Premium Laptop - Uninstall Armory Crate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, awesome, awesome! The screen and speakers are a highlight for this one. Can’t wait to game and create digital art. One note, games were stuttering, every single one. I did a lot of things, and the one thing that seemed to work was completely uninstalling Armory Crate. I read somewhere that Armory Crate uses the same process as games so… I don’t know. Either way, everting runs smoothly now!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Be strong and work smart!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Architectural Design / Building Construction student and I really need to have powerful graphics and ample storage capacity... ASUS - ROG ZEPHYRUS with Intel Core Ultra is holding up very well. Running hungry apps CAD, SketchUp, Microsoft, etc.etc... No problem! Not to mention that chips are upgradable, so I'll not have a stuck-in-mud moment if/when, I should need to upgrade. Enough said, I need to get to the grind... Oh, there's a somewhat shortcoming... the battery life isn't great. The gaming computer require so much power that you'll find it's a good idea to need to keep it's charging cable near-by. Best regards, Wiill-I-Am

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Its a beast of a machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beast of a machine. Totally awesome. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good choice for power + portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop if you want power + portability. Similar specs can be had for $400-500 cheaper on other brands if you don’t care about the latter. Battery life can range widely from just 4-5 hours to 9-10 on similar work loads and entirely depends on how the intel chip is feeling that day.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Portability

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I was looking for a powerful laptop with a light chassis and the ZEPHYRUS G16 is perfect for it. And after using the OLED display. A normal IPS panel felt no where near as nice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great. When running games on high settings fans get loud but shouldn’t be an issue while using headset.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Super Hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets hot a lot, The screen is so good Overall it’s not the best but it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for the past couple of months not for gaming but more for programming and running LLMs, I have to say this does not disappoint. It runs everything smoothly whether it is for gaming, programming, or just leisure use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very powerful laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, solid specs, beautiful display can run almost any game perfectly. It has some minor issues which i can look past, the fan noises are quite loud but with headphones it shouldnt be an issue, and the speakers are very good quality and loud so that also counterracts the noise of the fans. The heat of the laptop is quite a lot as well, as expected of a higher power machine, it may not be comfortable to use on a lap but as a portable desktop its fantastic. The performance drops significantly when not plugged in as expected but the reduction in framerate is frustrating.

    I would recommend this to a friend
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