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Customer reviews

Rating 4.4 out of 5 stars with 175 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional performance, stunning OLED display, and long battery life of the ROG Zephyrus G16. They appreciate the powerful AMD Ryzen AI 9 HX processor, NVIDIA RTX 4070 graphics, and 32GB of memory, which enable smooth and efficient multitasking and gaming. While some users have concerns about overheating, many find that the cooling system is adequate with proper adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 175 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Purchase for transitioning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a previous owner of a Macbook Pro M1, this laptop makes switching no problems at at all. The performance this laptop offers is immense even when running on battery alone. The Oled screen makes enjoying watching videos amazing with accurate black and vibrant colors, with barely any glare from light showing. When it comes to gaming the colors look amazing and the 4070 gpu performs well. Fan noise on this laptop can get bit loud but only when pushing heavy immense software, when on battery or plug in it is silent. The weight of the laptop weighs less than macbook pro making it easier to carry around to college including with the battery brick. Even the laptop is under heavy load, keyboard remains cold to the touch only above the keyboard it builds up heat but there is no need to touch there. Speakers is another amazing part of this laptop. This G16 comes with front facing speakers that contain good amount of bass for songs and can get decently loud that rivals the macbook pro, making watching shows pleasing. Trackpad is large and glossy which makes transitioning easy and it is satisfying to use. Of course battery life is not as long compared to macbook but for a windows laptop is last pretty long throughout normal application usage with battery safety on. Only issue that can be for others users is that the ram is soldered making it hard to choose between this model or another with less ram with price difference. I can assure you if you run a lot of applications at once and gaming, this laptop runs perfectly smooth I have no regrets. Another thing is the second slot for storage is limited to PCIe Gen 4x2 speed if you plan adding more storage. If you are a macbook user thinking about transitioning to windows laptop, this one is perfect. Pros - Oled 240Hz Screen - 32Gb Ram - 4070 GPU - Satisfying keyboard - Great quality speakers Cons - Soldered Ram - Second ssd slot limited speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Laptop and battery life, some imperfections

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this laptop as an open-box item. I have to say that the performance is great, although it has frozen on me twice, and I had to turn it off. I’m not sure if this has something to do with an update, but other than that, the battery life is excellent. Mine also has coil whine, which can only be heard while charging. Could be annoying for some people, but definitely something to be aware of if you’re planning on buying this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST 16" windows laptop that's NOT a Macbook.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during the open box sale back in Jan (got mine for $1600 exellcent condition open box). Unit was flawless and warranty started in Dec '25. I have a older gaming rig with ryzen CPU and amd 5700XT card that's struggling at 1440p gaming (espeically with modern games). I bought this as both a portable unit (I work from home so this doubles up in my home office) and to replace my primary rig in future. In short, this is the ONLY windows laptop that comes close to a Macbook (which sucks for gaming). The build quality, audio speakers, keyboard and the bright OLED display are as close to a Mac u can get out of a windows laptop. Everything is premium on this. I opted for the amd cpu with 32GB ram and rtx 4070 and 1440p gaming is a breeze. I literally spend 200 hours on Elden Ring (with HDR mode) and game looked fantastic. I beat the whole game on this laptop and it was a joy. No crashes, native res, all high settings and no lag whatsoever. Another excellent feature is the fact u can utlize the AMD gfx for gaming on battery (low settings but battery lasts for hours). I have some long international flights coming up this summer and I'll be bringing this laptop with me on the plane. The speakers (and Dolby settings) are the best I've heard on a laptop. Lastly, the OLED screen is fantastic. This is my 1st laptop with a OLED screen and I'll never go back to a non OLED laptop. Everything just pops on this laptop. Watch out for the open box sale and you'll save over $500 vs retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Once You Remove Bloatware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefacing this review with the fact that I came from an Alienware x14 R2 laptop: PROS... This device blows me away. I absolutely love the vividness of the screen, the size, and how sleek it is. It's so thin that it fits every bag I own without issue. Stays cool under pressure and I've see 0 performance issues. The keyboard is comfortable and super quiet. The trackpad is huge with all glass. No haptic motor, unfortunately, but it's one of the best click mechanisms I've felt. Doesn't rattle around like the cheap ones on most gaming laptops. Ports are excellent, I'm so happy they placed at least 1 USBC on either side. Speakers are INCREDIBLE. It rivals the laptop king -- Macbook Pro so color me impressed. Now for the CONs... Asus Armory Crate and all the bloatware that comes with it is awful. It looks like a 16 year old designed it. Very tacky, "gamer" menus that make digging for settings a chore. I replaced this with G-helper and it's been a night / day difference. The folks over at ASUS need to learn from that developer. There's also weird software like an ASUS AI bot... deleted immediately. The screen refresh rate options are bad. It only supports 60 or 240hz. There's no dynamic refresh rate, 120hz, or 90hz options. I can't tell the difference above 120hz so it feels like I'm wastefully burning battery on a screen stuck at 240hz. The BIOS is sparse. I wish I could do more from it (like force-adjust the refresh rate above). The keyboard backlight, while full color, seems cheap. It has very few options with only 3 brightness settings and when it turns on it's not a gradual shift...it just flashes on or off. This seems like a weird nitpick, but I like to have my keyboard light shut off after 15 seconds of non-use so when they flash on or off with every mouse shake, it looks janky. Copilot Key. This isn't ASUS's fault but the fact that I can't remap this to anything I want is a disservice to the consumer. It'd be nice if Armory Crate or G-helper had an option to do so. Power cable is proprietary and if you want one at your desk and one in your bag for travel, be prepared to spend lots of money. The good news is my 100w Anker USBC charger works fine as long as I'm not gaming. You'll have to turn the nagging "wattage too low!" Asus Helper off, but at least the laptop has power delivery! Even with these cons I'd still give the laptop 5 stars. It's been wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Powerhouse in a Sleek Suit – ASUS ROG Zephyrus G

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I unboxed the ASUS ROG Zephyrus G16 in its stunning Platinum White finish, I knew I had something special. This laptop isn’t just a gaming machine—it’s a statement piece. The 16” OLED QHD 240Hz display is breathtaking, delivering rich colors and buttery-smooth gameplay. Every frame feels alive, whether I’m deep in an RPG world or blasting through competitive shooters. Under the hood, the AMD Ryzen AI 9 HX and NVIDIA RTX 4070 form a powerhouse duo, effortlessly handling AAA games and intensive workloads. With 32GB of RAM and a 2TB SSD, multitasking is seamless, and storage worries are a thing of the past. Despite its raw power, it remains impressively thin and lightweight, making it easy to carry. The keyboard is a joy to type on, and the cooling system keeps performance steady under pressure. My only gripe? The battery life could be better for non-gaming tasks. But overall, this laptop is a beast wrapped in elegance, perfect for gamers and creators alike!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need a great leptop, this is it, with Amd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many leptops, and personally prefer Windows over Apple, last leptops I still own came from Samsung, they are beautiful optically, and with great specs if you pick top options, but with higher cost compare to other. Asus cought my eye because it's a gorgeous machine with good cpu and gpu options, good tracpad and fairly light for a such a powerful machine, I just bought new LG gram which is incredibly lightweight and thin, but just kept freezing on AI and Davinci resolve, even though has a dedicated 3050 gpu, so ended up returning it, and when i did a research on different set ups of g16, amd is just so much more powerful on lower power and runs cooler than Intel, I pulled a triger, I wished Amd came with 4090 option due to the vapor chamber, but 4070 I figured was plenty good enough. One common complain on these was a fan noise, that was fixed with bios update, and amd runs cooler so it's super quiet from my experience having this leptop over a week, all i can say it is fast, screen is beautiful, best speakers in windows letop you can find, and runs all my gear with breeze, it is worth every penny, white/silver color is also beautiful with the led strip on the cover, best leptop i ever owned. PS download GHelper that controls the leptops system to even further enhance your experience.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is bright speakers are loud did a upgrade from the rog m16 to this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best ROG Laptop Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2024 Zephyrus G16 sets a new standard for gaming laptops, coming remarkably close to perfection. For a 16-inch device, it’s impressively thin and light, making it as portable as it is powerful. The OLED display is a visual masterpiece—vivid, bright, and perfect for gaming or content creation. The keyboard offers a satisfying typing experience, while the oversized touchpad rivals the usability and precision of premium productivity laptops. This is essentially a gaming laptop with MacBook-level refinement, and it shows in every aspect. The silver finish adds a premium touch, and the overall build quality is among the best I’ve ever encountered. Performance is stellar, effortlessly handling games at native or QHD resolution. Even more impressive is the battery life—thanks to the AMD Ryzen AI HX processor, battery performance has been optimized to the point where you can expect near MacBook-like longevity. This is a game-changer for Windows laptops and finally makes the Zephyrus G16 a viable option for all-day use beyond gaming. If you’re considering a gaming laptop that balances power, portability, and premium design, I highly recommend checking out the Zephyrus G16 in-store. It’s an absolute standout in its class.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool gamming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my, I used to have an Intel G16 2024 version, but this AMD refresh version does make a difference. The one point surprise me most is how cool and efficient this laptop is, unlike Intel version, it's fan often kick in for even light task such as Internet browsing. The battery seems to get a bit better but not very significant given how efficient the new horible naming AMD chip is. I could have given this review 5 start but my model have interet and Ethernet adapter failure, I have no chance to restore my wifi drivers so I ended up returning it. Not to even mention the pricing compared to how often Intel version get on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the nicest screens I've seen on a laptop. Lightweight and not super flashy, easy to bring to school and work. Great balance for me. It can get hot when playing high end graphics heavy games but that is kind of the price to pay when you have a thin metal chassis. Overall enjoyable to use and aesthetic without being too much if you need it for a professional setting. CPU is more than powerful enough for most tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop to have!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent laptop, I have been using it for about 5 months now and it's just a powerhouse. At first, I struggled a little with some software hiccups, but it smoothed out. The audio card that's preinstalled in the laptop is bad, and not even worth having. You just need to replace the audio card and you're set to go.

    I would recommend this to a friend
  • Cons mentioned:
    Hot

    Rated 5 out of 5 stars

    100% satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is so cool and no problem with the frame rate. everything is smooth. its hot when playing but that’s normal for a gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly bought it thinking about gaming, and after months of playing and learning some other skills I would say this laptop it’s great, I was concern about temperature when playing extended hours but it still have a good performance after all even if you do it with optimum conditions or video quality, It’s also a good choice for editing videos or creating content though. So yeah for me it’s definitely a fully stars product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for gaming on the go !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming on the go , very slim , very portable, dosent get hot like the intel version . The 32gb ram helps a lot out with the pc. Overall i highly recommend getting one , just be prepared to install the latest drivers /bios update .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog zephyrus Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality for the price of it. This laptop has a beautiful screen, with a powerful graphics card. This laptop is also sleek and slim and doesn't even feel like it would have a rtx 4070 in the laptop. This laptop is buttery smooth and use this laptop everywhere. Overall, this is one of the best laptops for it's price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Beast: Unstoppable Power

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, lightweight, and powerful—perfect for work and entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most powerful laptop I’ve ever used and it’s made me super productive. I love Copilot with AI and everything that comes with this laptop. The AMD ryzen CPU is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing laptop but needs improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build Quality and screen is amazing and the laptop feels very snapy and is battery efficient. But i had some issues while launching and playing games the laptop freezes or hangs completely. Otherwise it would have been a 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, and fast laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable at handling many applications at once.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good Laptop but a Horrible Experience...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for a very specific work project and it failed me almost immediately. My purchase was on October 22nd and 1st use was early November. My project is overseas (Trinidad) and within 20 minutes of use whilst playing a regular Youtube video, the left side speaker sounds as if its completely blown out: sounds like a crunchy static mess at the slightest bit of bass being played. I would consider myself a power-user with good computer knowledge, I've cleaned and reinstalled all drivers, factory reset , updated bios and applied all updates and fixes and I still have a blown out sounding left-side speaker. Now I'm stuck overseas with a laptop that I purchased in large part because of its impressive sound capability. I'm in Trinidad and unable to return until April 2025 as my work is imperative. I looked online to see quite a few other similar issues. I'm absolutely disappointed, especially considering the High Price of this unit and my current work situation. If Best Buy would honor a replacement I would be happy to amend this review, but as i mentioned, I need to use it even in its handicapped state until April 2025.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Bluehollow,

      We're sorry to hear that the speaker on the notebook is not working properly and we apologize for the inconvenience caused. What you've experienced was not intentional or representative of our brand. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408020147-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems - https://www.asus.com/in/support/faq/1015070/ Asus

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