Customer Ratings & Reviews
- Model:
- GU502LU-BI7N4
- |
- SKU:
- 6403813
Customer reviews
Rating 4.5 out of 5 stars with 664 reviews
(664 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus M15's performance, graphics capabilities, and long battery life. Many appreciate its lightweight design, comfortable keyboard, and ease of use, finding it a good value for the price. However, some users note that the fan noise and heat generation could be improved, and the lack of a built-in camera is a common point of feedback. Storage capacity is also mentioned as an area for potential improvement by some users.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good first impression
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been less than a month, but so far I like it. The battery varies a lot depending on use, browsing the web, streaming Netflix or other lighter tasks I have gotten about seven ish hours and with heavier graphics about 2 hours. Other than the battery fluctuation per task, this GU502LU-BI7N4 has been working great. It has one of the best ASUS trackpad I have ever used. I give it 4 stars due the battery and I have only had it for a short time.
I would recommend this to a friend- Cons mentioned:Heat
Rated 5 out of 5 stars
Very Fast. Great For Gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for gaming. Works well. Does run warm so cooling pad is recommended. Many settings for lighting as well.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Laptop Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for the money. It has great storage and is fast. I am very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Great for beginning streaming and editing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been great right from the beginning. Good speed and power to get you through and produce good quality work to post.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great for Video Editing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so great. I use it for video editing and it renders 4K video in no time compared to my last laptop!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Gaming Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great deal on it! Laptop works perfectly fine and is able to run the games I have so far smoothly.
I would recommend this to a friend - Cons mentioned:Camera
Rated 4 out of 5 stars
Great for gam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: So far so good. Plays games well, loads fast and looks cool. Cons: no built in camera and disc drive.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
ASUS ROG Zephyrus M15
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is fast and efficient and works well with dozens of applications open and running simultaneously.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Good laptop except the screen
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good build quality and performance. The display is quite decent, low color gamut and accuracy.
No, I would not recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Gaming laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good gaming laptop for the price. Gaming performance is better then most laptops
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for editing photos and also gaming! The speed from this asus is amazing! For the price! It is worth it
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Asus game laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great game laptop, turn on ,off faster, runs the games Great ,nice sound and quality of the image
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 4 out of 5 stars
Nice Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, nice screen and good looking unit. The fans come on way too frequently, but it's a nice unit otherwise.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Love my new laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying expensive gaming laptop, so far it’s perfect for my needs which is Producing music / beats
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
very fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very fast!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Graphics
Rated 5 out of 5 stars
A very good laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good laptop that allows me to play all high end games that i want to with very good graphics.
I would recommend this to a friend Rated 4 out of 5 stars
ROG-Whiz!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for the price I paid at the time (~$950) and it's nice to have a portable gaming PC that I can hook up to the big screen. The fan noise is of lower frequency, so, it's not as annoying as a whiny noise. The screen states 144Hz, but it seems it's closer to 90+ Hz. There is a bit of smearing going on while the action is fast. The pixels don't seem to refresh quickly enough to keep up with 144Hz.
I would recommend this to a friendRated 5 out of 5 stars
Asus Zephyrus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop. Tons of space, tons of ram and an unbelievable display. Very happy with it.
I would recommend this to a friendRated 5 out of 5 stars
PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, I use it for running virtual machines. 16GB of RAM is more than enough!
I would recommend this to a friendRated 2 out of 5 stars
Powerful but has some flaws
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a new laptop to use while working from home as well as personal use. I needed an upgrade and specifically looked for an i7 processor and at least 16 gigs of memory. This laptop is pretty decent speed and capable of holding lots of memory with a good graphics card... but that's it. I'm no gamer and I knew this was a gaming laptop, but I purchased it because of the specs and expected it to exceed my expectations. However, when I used it I noticed it did not have an SD port which I use since I have a digital camera that I use somewhat often. Another part of this laptop that caused me to return it was that the screen completely blacked out when I would plug it in to charge as well as when I removed the charger. I've never experienced this so it was unusual. Overall, I decided to return it because it didn't fulfill my needs. Hopefully gamers out there will have a better experience.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, all ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. I will be letting the related department know about the issues you were experiencing for continuous improvements to the product line. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support












