Customer Ratings & Reviews
- Model:
- GU502LU-BI7N4
- SKU:
- 6403813
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus M15's performance, graphics capabilities, and long battery life. Many appreciate its lightweight design, comfortable keyboard, and ease of use, finding it a good value for the price. However, some users note that the fan noise and heat generation could be improved, and the lack of a built-in camera is a common point of feedback. Storage capacity is also mentioned as an area for potential improvement by some users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fan noise
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop definitely recommend it. Fans are loud but you can put the sound of it down
I would recommend this to a friend Great lower-end gaming laptop.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several of these laptops over the years. They are heavy, but work really well. The only consistent issue we've ever had is that they sometimes have trouble projecting to a TV wirelessly. We used them for an original Oculus and sometimes had trouble with them running slow, but it was rare.
I would recommend this to a friendCmilaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, easy to use, nice keyboard keys, quick response to touch. Priced right for quality.
I would recommend this to a friend- Pros mentioned:Performance
Gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good purchase for a gaming computers. I bought thos fory son amd he loves it
I would recommend this to a friend - Pros mentioned:Speed
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thia laptop is great. Fast looks nice. Good lighting. Very good buy would recommend.
I would recommend this to a friend - Pros mentioned:Battery life
Great laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Extremely capable and built well. Good battery life.
I would recommend this to a friend - Pros mentioned:Performance
Outstanding laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been great. I love the look and feel of it, and it performs very well.
I would recommend this to a friend - Pros mentioned:Performance
Computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer!! very much recommend!!!!
I would recommend this to a friend - Pros mentioned:Performance
Game time baby
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a gaming computer. It plays elder scrolls online and fortnite very well.
I would recommend this to a friend - Pros mentioned:Speed
ASUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to start up,,amazing screen and fast! This is perfect for students who like to game.
I would recommend this to a friend - Cons mentioned:Camera
Good but No camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the laptop, but just realized there is no camera? No zoom for me I guess.
I would recommend this to a friend - Pros mentioned:Performance
Perfect for modern gaming on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for over a month. No issues. Runs Call of Duty Warzone perfectly.
I would recommend this to a friend Completely great gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't really expecting much performance with a 1660 ti, but boy was I wrong. This graphic card pairs very well with the i7 10750h. Would had perform the new ryzen 7 chips but I believe this gets the job done as well. I don't however like where they placed the charging port for this laptop, I can use the USB c charging port but there's none that go past 100W of power so that would be a bad idea trying to game from that port.
I would recommend this to a friend- Pros mentioned:Speed
Runs super fast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great computer faster than any other i had runs on 350 fps for krunker.io client so its great.
I would recommend this to a friend Armoury Crate is a problem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Welp. It started well but after all Bios and Firmware were updated, it went downhill. RGB lights on a few keys only work with red and green colors, everything else has a yellowish hue to it. Armoury Crate works great if you don't switch profiles back and forth (turbo, silent, performance). Once you do, the blue screen of death appears shortly afterwards. If you uninstall Armoury Crate, Lags ensue during gaming. The power brick also decides to get extremely hot for some reason, even while in power-saving mode. Hot enough to cook an egg on it. I've rolled back firmware, restored too out of box state and lastly tried a clean copy of windows without added software. Still the same results. What seems to be a stable fix, for now, is below: Reinstalled to Out of Box state with Armoury Crate and left it on Performance Mode. As long as you don't keep switching profiles, the blue screen of death doesn't appear and the power brick stays at a reasonable temperature. Specs are great for the price but not as versatile as I'd hoped. If AC gets the bugs worked out, It might be an awesome machine.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about the blue screening issue. This is absolutely not the kind of experience we want any of our customers to have. I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Speed
Awesome in Gaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming laptop and very fast for a great price!
I would recommend this to a friend - Pros mentioned:Speed
Perfect Trading PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I needed in a pc! Plenty of speed and space. Perfect for trading!
I would recommend this to a friend - Pros mentioned:Performance
Computer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming computer my son loves it . Definitely would recommend
I would recommend this to a friend - Cons mentioned:Fan noise
good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good pc over all only problem is loud gets really loud but what you expect
I would recommend this to a friend - Pros mentioned:Performance
no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.u want a review but u ask for to much i said it was excellent that should have been enough
I would recommend this to a friend