Customer Ratings & Reviews
- Model:
- GU502LU-BI7N4
- SKU:
- 6403813
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus M15's performance, graphics capabilities, and long battery life. Many appreciate its lightweight design, comfortable keyboard, and ease of use, finding it a good value for the price. However, some users note that the fan noise and heat generation could be improved, and the lack of a built-in camera is a common point of feedback. Storage capacity is also mentioned as an area for potential improvement by some users.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great laptop. Runs fast, good battery life, good memory and storage. Great value for the money.
I would recommend this to a friendLaptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. Im always skeptical about gaming laptops,but this one works great.
I would recommend this to a friendAmazing!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely laptop, I use it for my college it's the Best Gift I have.
I would recommend this to a friendGaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It found it to be on the bulky side. I guess if you for just gaming then great but my use was different.
No, I would not recommend this to a friendMissing package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t receive it. The package is missing. It took them a long time to help me. Not good.
No, I would not recommend this to a friendComputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good reliable fast computer made of quality material. The company has alright customer service.
I would recommend this to a friend- Cons mentioned:Heat
Hot laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop ran extremely hot when running an intense games.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear FrigidaireInduction,
I'm sorry to hear that you are having thermal issues with this laptop when gaming. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Please note that high temperatures when gaming are normal, but that I'd like to verify what games you were playing and what temperatures you were seeing on the CPU and GPU. Please reach out to me at cl-lane@asus.com and include case #N2105002412-0001 in your email for reference so that I can help you troubleshoot in more detail.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Great Lappy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this just to travel with and play a few games, have no issues with it whatsoever.
I would recommend this to a friendGo ahead, buy it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+ product! Worth every cent and has excellent capabilities for regular use and gaming.
No, I would not recommend this to a friendGreat for streaming.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a gamer. But, the sound and picture are excellent. I am very happy with this selection.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful gaming laptop with a great value. My only complaint is the location of the charging port.
I would recommend this to a friendGrateful son !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my son and he is just absolutely thrilled with it. Love all of its capabilities !!
I would recommend this to a friendExcellent Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely if your a intro level gamer or streamer then this laptop will work great for you
I would recommend this to a friendLife being at the movies!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking awesome! Great picture and huge. Add a sound bar and you'll think you're at the theater.
I would recommend this to a friendGreat for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We looked at several different models but the salesman recommended this one. It works great for gaming.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets everything done in a flash! Super tuff material means my destructive children can't break it
I would recommend this to a friendGood Gaming Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop has performed without problem and with reliability. This is a great mid-range laptop.
I would recommend this to a friendExcelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get it in excelent condition , for the moment I don have any Kind of problem
I would recommend this to a friendIt is faster than what my son had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son can do all his gaming on this laptop. Better quality and a lot more space than what he had.
I would recommend this to a friendGreat laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I surprised my mensch with this laptop and he loves it. It was in perfect condition.
I would recommend this to a friend