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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 880 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the ROG Zephyrus M15 for its impressive performance, excellent graphics capabilities, and high refresh rate display, making it ideal for gaming. Positive feedback also highlights its lightweight design and fast SSD. However, some users point to issues with heat generation, fan noise, and battery life as potential drawbacks. The lack of a built-in webcam is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 880 reviews
  • Rated 5 out of 5 stars

    Thunderbird 3 for VR!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add me to the many 5 star reviews! Great specs at BestBuy sale price! On con side I have difficulty right clicking on this touch pad that is a single pad without separate left/right buttons but i am usually using a mouse. I do miss having a camera, SD slot and optical drive but i have portable ones when needed so only a slight inconvenience. The big thing for me is the Thunderbolt 3 port that is not even mentioned on BestBuy's site. This is why it is "VR ready" ...VR does not support HDMI even with adaptor. You need a display port or the thunderbolt 3 with a display port adapter to connect for VR. Also an additional slot for a second hard drive is another plus as well as some additional RAM. Currently a great value for gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Nice Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my desktop but unfortunately the GPU market is far too crazy, so I bought this laptop instead so I could game on the go. Pros -Really Nice 240 Hz Display -Great GPU Performance -15.6" Display fits the sweet spot for gaming while not being to large to carry around -I like the ASUS Controller Software for this laptop, it gives you nice control of this laptop. -Runs between 70C and 80C underload for games which seems to be pretty good for a laptop, make sure you game with it on a hard surface Cons -The battery life leaves room for improvement, but I guess you would never be gaming for long (greater than hour) and not be plugged in

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beastly beauty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before getting this and it def paid off! A beast of a machine with a wonderful graphics card. Runs every game flawlessly when plugged into power supply. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Perfect laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it. build quality is fantastic and the surface has a nice feel to it. I thought I'd be okay without the camera, I guess I wasn't

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Thermal issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs! But it's too much for itseif to handle, by this I mean,this thing gets HOT! Like unplayabley hot, not just the body of it but the cpu throttles so hard it's unplayable, this got the same fps in a/c Odyssey as my old i7 8750h gtx 1060 laptop, if not worst, I cannot I'm good faith recommend this laptop for GAMING, creativity production it's amazing.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      There's a possibility that there are background apps and Windows updates causing the unit to perform as it does. What we've observed with the Windows 10 operating system is that once the unit is not being used all background and installed apps including Windows updates will fire up. We would recommend that you check for and install updates. This will cause the unit to run a bit hotter than normal and in turn ramp up the fan speed. We would recommend that the user check for and install all updates for all installed applications. Multiple restarts are recommended to ensure all updates are installed.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Loving it fast enough and its very clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features of the laptop are very amazing thin, led on the key bord change color, the screen is very amazing clear as it can get. Every time the screen pops up a different view and everything else is very smooth

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    pinky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very useful to my son, gave this to him and he plays all the time and uses it to online schooling too. It’s like getting two for the price of one. Very good deal too. I would recommend this to everybody

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Not a perfect gaming laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphic card is good, you can play all game, but i don’t think it worth that much money, also the fan is loud when you playing game.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good purchase for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best performance for the price. The keyboard is kinda bad, but it's kinda expected for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 4 out of 5 stars

    Great laptop for the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop for gaming and you can even use it for school. The graphics card is great and the SSD makes booting up super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a decent gaming laptop for when I travel. I mainly use it for gaming (Witcher 3 and Doom Eternal) and VMs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop for my mom and it has done all the different thing she needs for her diffrent sewing machines for embroidery designs. This laptop would also work great for 3d printing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great machine for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for the money!! Although it is a laptop and used for gaming, the battery life is great and the graphics and speed are better than expected. I am very pleased with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop, cool keyboard, bad documentation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for gaming and pretty much everything else you need it to do out of the box; except.... Upon attempting to install an additional Samsung 970 EVO m.2 drive, the screw was so tight, Best Buy had to help get it off (and had to provide a new screw). The installed drive (non-bootable) did not get recognized. Best Buy technician found that Optane memory is being used and assumed that it was rendering the drive port unusable. Asus support was very responsive and polite. They informed me that the port was probably not working and the reason for the drive not being read because they 'confirmed' the Samsung drive met the specifications of the port. I proceeded to escalate my ticket to an Asus manager which led to my question to the engineers: "How can Optane memory be turned off so that the port can be used?" I will say they promptly got back to me within days. I learned that the Optane memory being used was the technology but not hardware driven so the port is active and should work. I then learned that I needed a Western Digital PC SN530 NVMe SSD BUT that is only for OEM and a consumer cannot buy it. SO...... I had to investigate further to learn that the WD Blue SN550 NVMe™ SSD is the parallel version. The WD Blue SN550 finally did work after losing several days off my life that I will never get back. All this would not have been an issue if these specifications were publicly available and Best Buy customized configurations were documented.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rennak31,

      I'm sorry to hear about the hardware compatibility and documentation issues you've had with this model. This is absolutely not the kind of experience that we want any of our customers to have. I understand that you have successfully replaced and initalized the second drive, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2102048881 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    I LOVE THE SPEED!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The asus rog is a great gaming laptop its 1tb of space and its 2070 graphics card with a ssd drive i think its worth its price but the protection plan that comes along with it is a bunch of crap.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time getting a gaming laptop , and I love it. I mainly use it for photography project like light room and photoshop and it runs great. This is a must but for not breaking the bank.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    M15 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, but fan very loud when gaming. Great screen resolutions and ability to set backlight color of keys is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work and play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to run CAD software for college, but i knew I'd also play some games on it. It has plenty of power for both in such a light weight and slim package. I think it will be perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best notebook ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook is the best! If you want a notebook to play games not too expensive that one os gonna fit fot sure! I use to play counter strike and if this one I play with 300+ fps!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Webcam

    Rated 3 out of 5 stars

    Great speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great speed but it doesn’t come with a WebCam or a CD drive for a heads up

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Nemdogg,

      I'm sorry to hear that you are unsatisfied with the included features of this laptop. This is certainly not the kind of experience that we want any of our customers to have. As you noted, this machine does not have a webcam or optical drive. I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200980331 for reference.

      ​Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus