Customer Ratings & Reviews
- Model:
- GU502LW-BI7N6
- SKU:
- 6403815
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the ROG Zephyrus M15 for its impressive performance, excellent graphics capabilities, and high refresh rate display, making it ideal for gaming. Positive feedback also highlights its lightweight design and fast SSD. However, some users point to issues with heat generation, fan noise, and battery life as potential drawbacks. The lack of a built-in webcam is also a recurring concern for some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Build quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great feeling texture an I love the keyboard, but some of the 2D graphics and text are slow to render.
I would recommend this to a friend - Pros mentioned:Performance
Fantastic laptop. Desktop replacement level.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing kills games. It's been performing better than my desktop Gigabyte G1 Gaming GTX 1080 so I just sold my entire computer. Don't have any need for it anymore with this laptop.
I would recommend this to a friend - Pros mentioned:Performance
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great laptop, it's only shortcoming is the intel processor, but that can be overlooked with the performance that you get from a laptop in this form factor.
I would recommend this to a friend - Pros mentioned:Performance
A great solution for photographers and videographe
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a work horse. I own a photography company and this is my mobile solution. Better than another option. I use photoshop and premier pro without any issue. Ever.
I would recommend this to a friend - Pros mentioned:Build qualityCons mentioned:Battery life
Expected so much more from Asus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could I would give it zero stars this laptop holds charge for less the 30mins games don’t play good on it screens is way to dark the only decent thing about it is the keyboard I don’t under stand how so much people like this laptop load times are real slow I took it back the very next day you have to leave it on the charge in order to game which is really a bummer because a laptop is supposed to be on the go but this still makes you plug it in the wall windows takes for ever to reinstall do not listen to the reviews that say this is a good laptop because it’s trash
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the battery life and the screen. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. Please attempt the steps from the FAQ below to improve your battery life and also please attempt to update your graphics driver. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Battery life steps: https://www.asus.com/us/support/FAQ/1043914/
Graphics Driver: https://www.asus.com/us/Laptops/ROG-Zephyrus-M15/HelpDesk_Download/
- Pros mentioned:Graphics
Best laptop in 2020
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This had to be the best laptop I've ever had, especially in this price range. I just returned it and decided I'd wait for the new ones with the 3000 series gpus coming out.
I would recommend this to a friend - Pros mentioned:Ssd
A GOOD COMPUTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT IS A NICE COMPUTER, ESPECIALLY FOR USING LIGHTROOM, WHERE I NEED LOTS OF MEMORY AND THIS COMPUTER HAS 1 TB, VERSUS OTHER COMPUTER WITH ONLY HALF THAT MUCH MEMORY.
I would recommend this to a friend - Pros mentioned:Performance
A good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my Brother on his birthday. He is an engineering student and he was jolted with excitement when he saw this. He says its more than perfect for his needs.
I would recommend this to a friend - Cons mentioned:Battery life
My computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every things is good almost a year later but the battery glitched once showing depleted but after it was unplugged it went back to full. Hmmmmm!
I would recommend this to a friend - Pros mentioned:Performance
Slick Machine for work and play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on sale. Fantastic value at 1250. Runs Apex better then my PS4. Also replaced my (dated) surface and has imploved my work experience/efficiency significantly
I would recommend this to a friend - Cons mentioned:Heat
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was the best thing I have bought I freakin love this computer, it may get a little hot but just get yourself a cooling pad that’s like $25 and you will be set.
I would recommend this to a friend - Pros mentioned:Graphics
Sleek looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is beautifully designed, fast, and sharp graphics. However, my son prefer webcam for classes, and not blurry texts.
I would recommend this to a friend - Pros mentioned:Performance
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop and got it for a really good price literally blown away by the performance
I would recommend this to a friend - Pros mentioned:Ssd
Great! :)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great! I'm in love with it, just a reminder one SSD port supports SATA SDD m.2 the other one is just m.2. Keep that in mind when looking to expand storage!
I would recommend this to a friend - Pros mentioned:Performance
Another great laptop from ASUS!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient. Perfect size with the right amount of memory and large hard drive. Works well with all of the work and virtual college classes for my son.
I would recommend this to a friend - Pros mentioned:Performance
Decent laptop for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically use a Mac for work, but having a Windows laptop is useful as well. It runs well and did not have issues with it so far. I would recommend it to others.
I would recommend this to a friend - Pros mentioned:Build quality
Very sleek
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is very well built and color looks great. Tons of air vents on the bottom so it doesn’t get overheated.
I would recommend this to a friend - Pros mentioned:Graphics
Great laptop for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop to game with it is a very sleek design making it easy to travel with. The noise level while it is on turbo is pretty quiet.
I would recommend this to a friend Nice laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good laptop and it did run hot and loud but it packed a punch on games especially if they took advantage of the high refresh rate of the laptop
I would recommend this to a friend- Cons mentioned:Fan noise
Asus M15
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop for price. Only complaint is fan noise, very loud when playing games, headset required.
I would recommend this to a friend