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Customer reviews

Rating 4.4 out of 5 stars with 880 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the ROG Zephyrus M15 for its impressive performance, excellent graphics capabilities, and high refresh rate display, making it ideal for gaming. Positive feedback also highlights its lightweight design and fast SSD. However, some users point to issues with heat generation, fan noise, and battery life as potential drawbacks. The lack of a built-in webcam is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 880 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for gaming and for school work. My daughter uses this laptop for her animation and visual affects major.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Rig for my teen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with all the bells and whistles. The reviews clearly show the 8Gb 2070 card was the way to go vs. 2060 or older 1660 Ti models out there. Love the fast screen and my son the gamer couldn't be happier. Bought this as an open box for 1450 and at that time there was only one comparable system from MSI but ASUS has always been a stable MB manufacturer IMO when I was building my own desktop systems, so I went with them. Fans are definitely a little loud when in full 3D gaming but tolerable.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Jet engine while gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the laptop feels well built and performs decently. However, it's loud, very loud. Playing a game, it's hard at times to hear the actual game over the fans. Not the type of experience that makes you look forward to gaming.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear that the fan is very loud, this must be frustrating while gaming. Have you made any adjustment in the Armoury Crate application? Please review the HyperFan mode in Armoury Crate. You can refer to the FAQ below for further information on this setting. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Armoury Crate Introduction V3.0: https://www.asus.com/us/support/FAQ/1043747/#b1 Asus

  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this after testing for a week or two back in the winter. Pros: solid performance, comfortable soft touch finish. Cons: screen response time isn't great, device runs really hot, build quality is ~6.5/10.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you so much for the feedback, I'm sorry to hear that the device runs really hot, and the response time is not great. Please attempt the troubleshooting steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/support/FAQ/1015064/ Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good gaming laptop at this price!! Would recommend buying this if you need to go to places and you want to game

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality laptop for a steal of a price. Graphics card and processor run extremely well together and laptop runs cool.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, just gets super loud while playing fps games

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the price. Runs loud when gaming, but to be expected. Get a Klim fan and you'll be all set

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly fast and works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a decent laptop, I really only have 1 complaint and that's the m.2 screws. I went to install a second m.2 and the screws for both the pre installed drive and the second drive are both factory overtightened to the point they both need replaced due to destroying the screw heads. Had to use pliers to break them free and ordered new screws.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming laptop beast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gaming beast. Anything I can throw at it, it will take it. Definitely highly recommended, not for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy Son Happy Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a amazing deal on this superfast computer for my son, who is a elite gamer. He absolutely loves this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AWESOME UNIT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speed and graphics. Wireless speed is also great. Remember to buy a camera along with initial purchase,

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine except the fan is running a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the qualities and overall build of this laptop. Great feel and slender too! It feels pretty sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase at a solid price! Laptop runs super quick and serves my gaming needs perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Could be quieter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop but in gaming mode, nothing but fan noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Serves the purpose it was purchased for, it is now my home PC and used for casual gaming.... Sadly, was not able to wait for the price to drop down and purchased it for 1.5k. Still a great one though. Previously owned a G750JW but suddenly just getting black screen, fan runs but getting nothing on the screen. Hopefully would not encounter that issues with this one. Owned it for a month now and so far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is good computer. got for my niece as a graduation gift. she loves if for gaming and school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Computer, Not so great thermals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that this is first gaming laptop. I have done my research and have been looking to purchase a gaming laptop for a while. This gaming laptop comes prepared for any challenges it has. it can easily handle any task. the first week of me having this laptop was phenomenal. Temperatures were a little high but it was fine because the GPU never got over 80c and the CPU never got over 90c under sustained load. CPU was comfortable hitting 4.5ghz, according to the ASUS armory crate. But after the first week, it started heating up really fast. Within minutes from a cold start and loading up a game, the CPU started hitting 95c and it was thermal throttling. Because of this the clocks (obviously) lowered to about 3.6-3.9ghz. The GPU was hitting 85c. I don't know if this is normal, and if it isn't please don't hesitate to tell me otherwise but it's just a little odd. if the temperatures weren't so high I would give this a five star rating.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Jose,

      I'm sorry to hear that you are having temperature issues with your machine. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. While high temps when gaming are perfectly normal, you should not see performance drops in game. That frequency is still well above the CPUs base clock. What games are you playing where you see this behavior? If you haven't already, please update your BIOS, VGA and chipset drivers from the link below. I also recommend using the Performance fan preset and gaming on a solid, flat surface. If your temperatures do not improve, please reach out to me at [email protected] and include case #N200805391 in your email for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support

      Drivers: https://www.asus.com/Laptops/ROG-Zephyrus-M15/HelpDesk_Download/ Asus

  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good but issues arise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has easily ran any game i threw at it at high settings with good frame rates. Unfortunately right when my return period ended I started getting black screens in the middle of gameplay. Haven’t been able to find any fix for it and I’m already looking at other options.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Conhen20,

      I'm sorry to hear that you are having performance issues when gaming with this machine. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. If you haven't already, please follow the link below to update your BIOS, chipset and VGA drivers. Is this behavior happening in all games, or just some titles? Please reach out to me at [email protected] and include case #N2007100151 in your email for reference. I'd like to help you troubleshoot this issue in more detail.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support

      Drivers: https://www.asus.com/Laptops/ROG-Zephyrus-M15/HelpDesk_Download/ Asus