Customer Ratings & Reviews
- Model:
- GU502LW-BI7N6
- SKU:
- 6403815
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the ROG Zephyrus M15 for its impressive performance, excellent graphics capabilities, and high refresh rate display, making it ideal for gaming. Positive feedback also highlights its lightweight design and fast SSD. However, some users point to issues with heat generation, fan noise, and battery life as potential drawbacks. The lack of a built-in webcam is also a recurring concern for some customers.
This summary was generated by AI based on customer reviews.
Worth the miney
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect computer. I found nothing else that compares to it for the specs I wanted to be able to handle many games.
I would recommend this to a friendNice computer for gaming!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice backlit gaming computer we bought for my sons birthday on 7/12/2020. He likes it alot and is very happy with it!
I would recommend this to a friendFetty waP
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product I think it’s the best device I’ve ever purchased for daily use
I would recommend this to a friendGreat Quality for you Buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great for people getting into gaming laptops. Not the newest technology but great for all types of gaming.
I would recommend this to a friendCool pc
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in general. Worth your money, capable enough for my games.
I would recommend this to a friendGreat game computer!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing video resolution and velocity. It doesnt overheat due to the aluminium case.
I would recommend this to a friendStreamers Paradise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for live streaming. Thunderbolt + usb charging is great when traveling.
I would recommend this to a friend- Cons mentioned:Battery life
Dead in no time at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I would love to base my review on the laptop and its actual merits after less than 2 months of use and it has completely shut down (not dropped, no water damage, no damage at all) and cannot be turned back on. It was fine and charging one moment then shut down on its own and can no longer be charged or powered on. Extremely disappointing to spend that much on a laptop that died in not even 2 months. Will see where the warranty process takes me but this is a headache you would not expect in less than two months of ownership so unless you enjoy RMA'ing or like to buy new laptops every 2 months, avoid this one.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the unit failed. This is absolutely not the kind of experience we want any of our customers to have. If you wish to follow up on your RMA, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
switch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.return this for the 4k version but still good for what it is.
I would recommend this to a friendGreat value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a good deal on this laptop with Opened Box condition. Looked like it was new and has been working great!
I would recommend this to a friendOverall pretty good performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it and so far pleased with overall performance
I would recommend this to a friendGood laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for someone else - they like it so and it was good value on sale for the specs.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Big memory space makes laptop work fast.
I would recommend this to a friendSuper nice laptop!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my gosh. I don't ever think I've owned a laptop as fast as this one. Not only that, it's sleek as ever!
I would recommend this to a friendGreat Laptop.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. The design looks good in person. Can run any new game at high graphic settings.
No, I would not recommend this to a friendGreat gaming laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only been using it for a week but so far has been up to everything I have been expecting and more.
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally I don’t like computer portable, but this one I loved, is it the best computer than I have seen.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE GAMING LAPTOP! I BROUGHT IT AS A GIFT FOR MY BROTHER. HE LIKES IT VERY MUCH. PLAYING GAMES WHOLE DAY.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this laptop fir my son who is an engineering student in college. He loves it and it works f=great.
I would recommend this to a friendbest cheap laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.probably the best laptop if you bought it on sale lol
I would recommend this to a friend