Customer Ratings & Reviews
- Model:
- GU502LW-BI7N6
- SKU:
- 6403815
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the ROG Zephyrus M15 for its impressive performance, excellent graphics capabilities, and high refresh rate display, making it ideal for gaming. Positive feedback also highlights its lightweight design and fast SSD. However, some users point to issues with heat generation, fan noise, and battery life as potential drawbacks. The lack of a built-in webcam is also a recurring concern for some customers.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming laptop for being my first. Would recommend
I would recommend this to a friendNice game laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the low key appearance. So far so good!
I would recommend this to a friendTekad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer. Strong machine and great price.
I would recommend this to a friendPowerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and good looking product. I really recommend it.
I would recommend this to a friendBuy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely worth the buy! Good gaming laptop.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, on time , recommend to my friends
I would recommend this to a friendExcellent laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for gaming and Inventor. Great value.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. A
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great and the display is incredible!
I would recommend this to a friendgraphic design computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast, awesome, very easy to work on. great display
I would recommend this to a friendRuns great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs smoothly and works great for gaming and work.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to games..it surely does good and more.
I would recommend this to a friendNice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing price for a beast specs. Playing at ultra.
I would recommend this to a friendGreat gaming computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around gaming computer. Handles all games.
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Apple products. A loyal customer of Best buy!
I would recommend this to a friendAwesome computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I luv this computer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. I love the laptop good quality and well packed
I would recommend this to a friend- Cons mentioned:Heat
Very terrible cooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cooling is really bad so the good specs don't really matter since it will overheat and limit your fps to 60 constantly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kyle,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. Please allow us to make your experience with ASUS a better one. There's a possibility that there are background apps and Windows updates causing the unit to perform as it does. What we've observed with the Windows 10 operating system is that once the unit is not being used all background and installed apps including Windows updates will fire up. We would recommend that you check for and install updates. This will cause the unit to run a bit hotter than normal and in turn ramp up the fan speed. We would recommend that the user check for and install all updates for all installed applications. Multiple restarts are recommended to ensure all updates are installed.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good , top game pc .,..........................
I would recommend this to a friendFast and affordable gaming computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid specs and performance at a reasonable price.
I would recommend this to a friend