Customer Ratings & Reviews

I actually purchased two of these, one for work and one for games exclusively and was immediately impressed by the quality and durable feel. It's also suprisingly light for how powerful it is. This laptop is super cool and was a huge upgrade to my previous HP envy. The only thing I didn't like was that 2 of the 3 USB plug ins are right where a mouse would normally be. On the plus side though, there is a bump on the "w" key to help keep your hand in the REAL home position if you are playing games.

very fast and easy to operate. I would recommend this laptop to anybody looking for a VR launch pad.

Best purchase of my life couldn't be happier. Day 1 with it so I hope it stays that way.

Excellent product. Every game I’ve ran on it has been great, even Star citizen runs good.

i have had this laptop for a few days and it is perfect i have zero complaints

Just got it on Black Friday, so far it is running smoothly, very nice laptop.

Friend of mine helped me to purchase this laptop last week. Boot up time is lightning fast, screen is better then most television sets I have looked into recently, and tho most may say the fans are loud when they kick into turbo mode I find the sound quite calming!!!!

Sad to say but this laptop has been a pain overall. On paper this laptop is a great buy both in price and specs, and when it's working its great but unfortunately I've had tons of problems. Problems: left side fan was making clicking sound idle temps are too high crashes randomly sometimes not for a week, and then will start crashing constantly if NVidia control panel is set to "high performance NVidia processor" it puts this weird fuzz on the screen it randomly stops outputting to my monitor What I've done to try and fix the issues: Sent it in to be fixed at Best Buy all they did was replace the fan weirdly that fixed the higher idle temps but now that CPU temps are way higher underload I've clean it I reinstalled the Asus software and windows as well as a full reformat twice. reformatting it seems to temporarily fix some of the issues

One of the worst computers I have bought. I was excited to get my hands on this computer because I saw it as one of the better computers for all-around gaming and work, as it is. But this computer was poorly made and could use a lot of work in the battery department. I got this computer around 5 months ago, I didn't use it until around 1 1/2 months in, around the 3-month mark the battery stopped working and the computer wouldn't work at all, I was irritated but understood, so I sent the computer in for repairs. After this, I ended up getting the computer back and have been using it for around a week and a half now and I'm continuing to have the same problems I was having before. A poorly made computer and was rushed. I now don't know what to do and I need a computer for school but I won't soon because this computer's battery is so disposable at this point. I have to unplug and replug the power cord randomly when the computer decides it doesn't want to charge and I assume it will eventually break again. A poorly made computer and destroyed my standards for Asus. Time to get even more behind on work and school, going pc-less.

Graphics were not at great as I expected and screen went out within 3 years.

very good product it came quick a day after i ordered it so i loved that plus the keyboard is so big thats very good

This is the best Gaming for the Money. 1TB SSD is more space and with the 10th gen i7 and 16GB ram is a sure win. As good as the Razor 15.

This laptop cannot run Cyberpunk 2077 or ArmA 3 well at all, even on low settings. Now that that is out of the way, I still think it is a serviceable gaming laptop for older games of modern FPS games, but overall a disappointing purchase if you want it for newer open world games and RPGs.

Just have 3 days with this computer, but ut is fast ans the grafics are nice, I will put more later on!

I'll keep this short. Bought it yesterday afternoon, by the evening it had already overheated to the point of locking up and shutting down.

Bought this Laptop and out of the Box overheating while playing a game. Putting fan setting on Turbo and still run very hot. Stay away from this Laptop no matter how good of reviews it is getting.

The same day i got this pc is the same day it would stop working. I have a bit of experience with pcs and the basic fixes did not work. Everything is intact and it appears i had a soft aware problem. Problems: i kept getting a glitchy frozen screen, multiple blue screens, crashed while gaming in the few minutes i was able to download and play. Currently the pc wont turn on except for the keyboard. I keep force resetting it and nothing works. I even gave it time and waited a night. Im very disappointed and don’t think ill be buying Asus again. The good features are pointless if the computer wont even turn on. I do not recommend this laptop.

My laptop started to overheat 6 months after purchase. I believe certain essential parts were made poorly to lower production cost. The GPU temp passes 100 degrees C and CPU temp goes above 90 when gaming. Not worth it!!

This is Windows 10 Home, not Pro. There's 30 minutes and $100 wasted just because Best Buy's website can't bother to describe their products correctly. Otherwise a fantastic laptop, just Best Buy being Best Buy smh...

Over priced paper weight. Turns off on me 2-3 times a day, May be you’ll get a blue screen or maybe a screen freeze never know. Definitely not the product quality ASUS was putting out in 2012-2014.