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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1325 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,325 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I have ever owned. It runs all of my games perfectly, with multiple tabs open. I can game and watch videos and surf the Internet all at the same time no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome - 5 stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly an excellent laptop for a first time experience. I had to return it because of money issues but I loved it so much for the two weeks I had it. I hope to get this exact model or something like it someday. To start the graphics were freaking fantastic, as expected. The temps never got to an unbearable temperature. The battery life was also pretty amazing. There is nothing spiecific I would change or had a problem with.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    A Powerhouse, fair price when on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really enjoying the device. My first pc with an i9 and it is significantly smoother than my older i5 and i7 devices. Have it connected to a 120hz monitor and working great. Purchased on sale so happy with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus Zephyrus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming, laptop or work laptop look no further this has it all extremely fast, very sleek great battery life, Remely, knowledgeable, sales people highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet port

    Rated 5 out of 5 stars

    ethernet port missing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was perfect except that it is missing the ethernet port mentioned in the description

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 3 out of 5 stars

    Lightweight but very loud fans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets hot and loud, much more than the 14" G14 version which doesn't make sense considering the large form factor.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Our sincere apologies for the problems you have had with the notebook and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2304022272-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015064/ Asus

  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong specs: Ethernet Card 10/100/1000/2500 There is no ethernet card. Also, runs hot even with Idle. Changed the option "Performance" 140ºF (60ºC) to "Windows" on ArmoryCrate and runs at 129ºF (54ºC) on idle, no CPU activity. With an old game Quake3, the temperature go to 167ºF (75ºC) and at moments a little more. The Nvidia cards goes to 129ºF mostly. Fans shows activity on all (CPU Fan, GPU Fan, System Fan), no fan noise. I have an "old" Acer Nitro 5 17" with Core-i5 and never runs that hot.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Daniel S,

      Thank you for sharing your experience with the laptop, and we apologize for the problems you've encountered. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email atcustomerloyalty@asus.comand include the case number "N2304022272-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1015064/ Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    For those who want performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its performance is very good, its material quality is very good and it is very light in terms of portability. If you want, you can use it for many years with the option of upgrading to 64 GB RAM.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good but no Matrix

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets shut when you suddenly plug in the charger while heavy game is on. Fans as usual make noise so doesn't concern me. The display is good. Was hoping for the anime matrix but it doesn't have that

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice laptop, can run games like valorant,fortnite, call of duty and more at high performance and frames .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use it for work and gaming. Runs everything great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A TOP gaming/productivity laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great first laptop! Anywhere from gaming to productivity it can get it done! It’s a little pricy but is a great BANG for your buck!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    A+ Laptop 9/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and excellent quality. Couldnt be happier with this machine. The fans do get a little loud when gaming or pushing the CPU/GPU but for a thin powerful laptop the porability is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lives Up To Its Name

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great, works fine and lives up to its expectations when it comes to specs, SUPER high fps at turbo speed depending on game and temperatures. Would totally recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best notebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer fast, gráfico excellent with high definition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient, great computer for the price..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck for the price, specially fi its on sale, first gaming laptop and probably the best special if you travel often

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Beautyful beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely a beast , screen is absolutely gorgeous with beautiful desgin. This thing is flying off the shell and of course powerful machine for gamer. Would recommended for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well with very fast response time. All games have had 100+ fps with no issues

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet port

    Rated 5 out of 5 stars

    Awesome for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic capabilities for the sale price I got this at. The only drawback was that it does not come with an ethernet port. An adaptor needs to be purchased separately.

    I would recommend this to a friend