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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1325 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,325 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A Great Multi-tasking computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been incredible for me. I am able to run multiple programs simultaneously. Quickly starts up and is fairly quiet even when I'm really pushing it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, using it for some time now. If you are looking for a top end gaming laptop this could be your best choice

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    G.O.A.T. LAPTOP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the fact that i can play forza on top settings with no lag is something i thought i would never see from a laptop simply amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best functional and gaming computer you cab buy. Great for bigger handed people too. Use it for school and fun.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ASUS, Form over Function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS did a very good job wrapping the laptops components in a nice package, but leaves a lot to be desired on the drivers and software. The keyboard often requires me to rescan for devices in the "Device Manager" of Windows to redetect it, and pre-installed Armoury Crate and other bloatware is a BIG con to buying any ASUS devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great display!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking display. Runs all the games that my daughter wanted to play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For those with good Wi-fi and for gaming, not VR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the end I returned the laptop. Overall, a good laptop, it just wasn't useable for me being a Wi-Fi only laptop, having no LAN ports built in. With the place I live in it couldn't hardly get a signal. Also, the only port linked into the GPU is the HDMI port, which does not support the bandwidth requirements of an Index. The Type C thunderbolt display port could support a valve index if it was connected to the GPU. Unfortunately it is only connected to the CPU's integrated video chip, which prevents using a Valve index with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop blew me away the amount of stuff I was able to handle on it was just so smooth and it never had any lag spikes or anything it was just perfect smooth like butter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing laptop but without anime matrix

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is really great.....but in asus website the exact model number is mentioned to have anume matrix built in....but i could not find it in armory crate and when i contacted asus customer care they mentioned that the model does not support it.....Asus should be through with the specs they mention in their website....so guys buying thus laptop thinking it has an anime matrix display a little heads up....so 4 stars for the laptop and 1 star removed for asus.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Not as durable and I returned it on my first day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it on my first day if use as it has heating issues and doesn’t feel solid or durable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my grandson. He loves the ease of use and the quality of this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic running laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays beautifully, very conpact for the tech it packs! It does run warm and have a short battery life, but thats to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well-built and portable for a gaming laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop functions well and matches the description. Good build quality with good portability for its specifications.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Performance to battery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing power wise can run everything I need, only drawback is the battery life it drains really fast

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Powerful and portable

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, I used to own a 2022 Zephyrus M16 and this is one of the best laptops that offers portability and also productivity. The i9 13th Gen rips through everything I have thrown at it. Then the 4070 keeps pace, even through a modded game while streaming and in a call in discord. The screen is absolutely gorgeous 240hz makes every action feel buttery smooth, I would highly recommend if your looking for a laptop for college or creator that wants to take their work on the go. Absolute perfection of a machine.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Powerful laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful laptop. Unfortunately, it doesnt have a very long battery life when gaming. If uou plan on playing with it plugged in - then its fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good laptop for it’s price I think, the only thing is mine was messed up but I think everything else was good for the price payed.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 2 out of 5 stars

    Stuttering here and there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop about a month ago when there was a deal, the specs looked wonderful and the price seemed fair. Overall the performance was all right but there has been annoying stuttering here and there. I have really good PCs for gaming, and I only use this laptop for light-duty work. I even installed an extra 16G RAM stick, so this machine should totally be an overkill. Over the course of 1 month of usage, I experienced various stuttering here and there. I fixed the notorious hardware-accelerated GPU scheduling and ArmouryCrate mobile detection issues already, yet the daily Chrome browsing and even typing still gave me unexpected stuttering/short freeze. It's a shame that such well-spec brand new laptop should be so under-performing. I can't imagine how it will be like to run a AAA game on this. 2-stars for now and I will see how it goes with gameplay. Also, I was told the plus members have 2-months return window but the Best Buy order page displays "return window closed".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and still love it years later. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son who is starting college. This was the perfect mix of performance for school applications, and for gaming and entertainment. He loves it.

    I would recommend this to a friend