Customer Ratings & Reviews
- Model:
- GU604VI-M16.I94070
- |
- SKU:
- 6535501
Customer reviews
Rating 4.5 out of 5 stars with 1325 reviews
(1,325 customer reviews)Rating by feature
- Battery Life4.0
Rating 4.0 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great for gaming. Good picture and sound.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Good gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fast and great for gaming. A little on the pricier side.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it everyday for gaming after work and will run anything you would like at high setting great
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister loves her new computer and is gaming in it like crazy
I would recommend this to a friend - Pros mentioned:Display
Rated 5 out of 5 stars
Great gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the sale price on black friday, display is gorgeous
I would recommend this to a friend - Pros mentioned:Display
Rated 5 out of 5 stars
One laptop to rule them all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good laptop. It can handle everything, great screen
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product i recomend to buy i like this computer.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it! Very good experience! Nice looking, and great running speed.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop. bought to play games. battery and speed are great.
I would recommend this to a friend Rated 5 out of 5 stars
Bang for buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price vs performance when compared to the 2024 models.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is phenomenal, the Geek rep at my request recommended the one I purchased. It wasn’t in stock so he ordered it and insured I received it within two days. I had asked about buying virus protection and he advised me it’s already loaded from the factory. He was honest and could have tried to make another sale. Excellent customer service
I would recommend this to a friend- Pros mentioned:Graphics
Rated 5 out of 5 stars
excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent laptop with high speed cpu and gpu. high recommended
I would recommend this to a friend Rated 5 out of 5 stars
Don’t think…. Just buy it!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a robust high end gaming system then this is the one to go for. It’s comparable to the ultra game systems but on a manageable budget. Check it out because you won’t be disappointed.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for gaming! Fast, stable and it’s a laptop!
I would recommend this to a friend - Pros mentioned:Graphics
Rated 5 out of 5 stars
ASUS ROG Zephyrus M16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop with an elegant design for the workplace too.
I would recommend this to a friend - Pros mentioned:Graphics
Rated 4 out of 5 stars
Asus laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bank for your buck! Runs smooth graphics look great on every game!!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer is so amazing and fast i cant get enough
I would recommend this to a friend Rated 2 out of 5 stars
Avoid Asus Products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh, I had both the 2022 and 2023 model and both have quality control issues with the keyboard. I bought the 2022 mid-cycle and the 2023 at launch, so I've had both for some time now. ASUS likes to market themselves as a premium brand, and looking at this thing in person, it certainly LOOKS like it's premium... but over time issues begin to crop up. Without an external keyboard, this is useless for work scenarios, as I get keyboard input jitter on both versions. Keys will double press or will have delayed double input. Something like "Moon" will become "Moono", "as" will become a curse word, etc... Microsoft Editor disabled here to prevent corrections: Best Buy and ASUS support were both useless, effectively telling me they cannot reproduce the issue reliably and consistently, so they won't take it in for RMA / Repair. The Geek Squad guy actually told me I was better off bbreaking (SEE?) it or selling it to someone without disclosing theh (SEE?) issues, then buy a new one. Poor customer suupport (SEE?) here. IF you're buying this to set up as a desktop, with dedicated external mouse and keyboard, then you're probably good... but at this price, you can get a 12-16GB GPU and not settle for 8Gb. The chasis looks amazing, the keys feel good, theh (SEE?) trackpad is great, and the only game I had this struggle on was Gray Zone... but the typing issues cannot be ignored, and since neither party will accept this is an issue, all I can say is to avoid ASUS products due to sub-par quality control issues.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dman,
We sincerely apologize for the keyboard issue you've faced with the laptop and for the inconvenience caused. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2305044245-0030" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop! Fast, easy to navigate. Handles like a dream.
I would recommend this to a friend - Pros mentioned:Ram
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop with capacity to expand to 32 gb the ram i love it
I would recommend this to a friend















