Customer Ratings & Reviews
- Model:
- GU604VI-M16.I94070
- SKU:
- 6535501
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, super fast. I love it I am super happy with my laptop
I would recommend this to a friend cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product everything seems good to me and the price good
I would recommend this to a friend- Pros mentioned:Speed
Great performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent lap top very fast for doing 3D animation and rendering videos .
I would recommend this to a friend - Pros mentioned:Performance
Good computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer. Use it for gaming and college work. Runs well
I would recommend this to a friend - Pros mentioned:Speed
Great buy for game
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great one for game playing, fast, clear, great pictures
I would recommend this to a friend cheaper the other with quality products and servic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best price I ever get.The best deals given by Best buy
I would recommend this to a friend- Pros mentioned:Performance
Asus Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is ok till now. I hope it continúes like that. Have a Great day!
I would recommend this to a friend - Pros mentioned:Speed
Awesome computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it....super fast and exactly what I need for my video editing
I would recommend this to a friend - Pros mentioned:Performance
One of the best gaming laptop!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming computer, everything runs great and smoothly!
I would recommend this to a friend Fabulous...for 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been everything I wanted. I purchased it after the MSI machine I'd been using failed at the tender age of 18 months. The ASUS runs everything I throw at it and responds quickly. Well, it did. Until I rebooted today because the game I was in was intermittently freezing. On reboot, I got the dreaded "S.M.A.R.T. status bad" message, and then it went to the BIOS screen. Looks like the SSD is dying or dead--and this machine is only 5 months old! I'm not hard on laptops; most of the time they're in clamshell mode on my desk, plugged into an external monitor. I'm taking it in for warranty repair tomorrow. It makes me nervous to have a drive fail this soon after purchase, especially with a respected brand like ASUS. Really hoping I didn't get a lemon.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Arenosa,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We appreciate your feedback which our Product team will review.
With the device sent to be repaired, we hope that it will be fixed soon so that you can continue to use it without experiencing any problems.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2304022272-0041" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Best laptop of 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a monster of a laptop runs every game at max settings!!
I would recommend this to a friend - Pros mentioned:Performance
Q
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the laptop, very powerful, I didn't want to buy it
I would recommend this to a friend Great gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it’s not bad at all. So far I’ve been enjoyjng it.
I would recommend this to a friend- Pros mentioned:Graphics
Excellent Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, reliable great graphics. Could not be happier.
I would recommend this to a friend - Pros mentioned:Speed
ROG M16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. The laptop runs fast and not very noisy
I would recommend this to a friend - Pros mentioned:Performance
Great Gaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing look and feel with great specs and performance.
I would recommend this to a friend Satisfied with this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4070 model was a great deal at the discounted price of around 1500 USD. It is powerful enough for gaming at 2560x1600 resolution and the battery life is around 5 hours at browsing. Also great keyboard and bulit-in speakers. Can be load at full load, noise canceling headphone is recommended if gaming.
I would recommend this to a friendGreat gaming computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer, only issue I had so far was the RAM shortage. But that was a easy upgrade.
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beast of a laptop, especially for the price. Don't sleep on this one.
I would recommend this to a friendAvoid Asus Products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh, I had both the 2022 and 2023 model and both have quality control issues with the keyboard. I bought the 2022 mid-cycle and the 2023 at launch, so I've had both for some time now. ASUS likes to market themselves as a premium brand, and looking at this thing in person, it certainly LOOKS like it's premium... but over time issues begin to crop up. Without an external keyboard, this is useless for work scenarios, as I get keyboard input jitter on both versions. Keys will double press or will have delayed double input. Something like "Moon" will become "Moono", "as" will become a curse word, etc... Microsoft Editor disabled here to prevent corrections: Best Buy and ASUS support were both useless, effectively telling me they cannot reproduce the issue reliably and consistently, so they won't take it in for RMA / Repair. The Geek Squad guy actually told me I was better off bbreaking (SEE?) it or selling it to someone without disclosing theh (SEE?) issues, then buy a new one. Poor customer suupport (SEE?) here. IF you're buying this to set up as a desktop, with dedicated external mouse and keyboard, then you're probably good... but at this price, you can get a 12-16GB GPU and not settle for 8Gb. The chasis looks amazing, the keys feel good, theh (SEE?) trackpad is great, and the only game I had this struggle on was Gray Zone... but the typing issues cannot be ignored, and since neither party will accept this is an issue, all I can say is to avoid ASUS products due to sub-par quality control issues.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dman,
We sincerely apologize for the keyboard issue you've faced with the laptop and for the inconvenience caused. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2305044245-0030" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support