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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1325 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,325 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop for gaming. So glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast of a laptop, especially for the price. Don't sleep on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for a beginning PC gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for the price. I enjoy it. Best display

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer Update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a perfect update to my old computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and silent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs completely silent in my day to day activities, lasts about 6 hours with really light productivity apps like word and edge. when I need to do somthing beefy like gaming or visual studio it can handle that well. Only real downside i have with it is the 16gb of ram, but upgrading it was no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a such pro gaming laptop before. It is so exellent !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating at first...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my son for Christmas, and the biggest issue we had was the computer could not support the simple games he was playing like Fortnite & Rocket League. We kept getting an error saying there was not enough memory. Not being a complete computer genius, I had to struggle my way through to download different drivers, do other updates, ect... It wasn't until later in the evening that he could finally play his games. After he started playing, he kept complaining about the computer crashing or freezing, and he would have to restart multiple times a day. Not sure if this is from things he was doing, or the computer itself? However, after a week or so, the glitches have seemed to worked themselves out, and he isn't have as many issues. But from the reviews and the costs, I was hoping for something a little better.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ryan W,

      We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Thanks to the resolution of the issue, we hope the device will continue to work normally and that you enjoy using it. We appreciate your feedback which our Product team will review.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number " N2304022272-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.


      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Amazing deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded it to 32 gb ram and it does native 2k gaming flawlessly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase here: Very happy with this purchase. A little weirdness with the sleep/wake function, screen sometimes doesn't come back when you wake from sleep - have to turn it off and back on again, but that could also be user error.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    best rog 240hz gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD FOR GAMING best for 240 hz gaming battery lvl is not very good

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this computer. Added 32GB to it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good design i could bring it to school and to meetings without it looking to “gaming” could play triple A games on it at max settings and

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop gaming system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likee the speed that they brought the pc and the treatment perfect

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer; very fast . Handles my data programs with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, nice for gaming and high speed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the sales price I got it at, it’s pretty great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! It has everything that I need and more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended, if you want a laptop with these specs it is 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Would recommend to anyone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, everything runs so smooth.

    I would recommend this to a friend