Customer Ratings & Reviews
- Model:
- GU604VI-M16.I94070
- |
- SKU:
- 6535501
Customer reviews
Rating 4.5 out of 5 stars with 1328 reviews
(1,328 customer reviews)Rating by feature
- Battery Life4.0
Rating 4.0 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop… as advertised. Salesperson very helpful
I would recommend this to a friend Rated 5 out of 5 stars
Great Laptop - Bought on Sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heckin love this thing. Fans can get loud, but I typically play with a headset so it is not a big problem. Great for video and photo editing. Not the coolest looking laptop, but it looks considerably better than a lot of other laptops out there. 10/10
I would recommend this to a friend- Cons mentioned:Heat
Rated 3 out of 5 stars
Issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets really hot after an hour of gaming. Blue screened probably 8 times since I’ve had it.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the price point. Easily upgraded too.
I would recommend this to a friendRated 5 out of 5 stars
Great Christmas gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over we don’t know much about gaming pc’s or laptop. But when guided and told that this would be one of the best options available. This was a gift for my sister and so far no complains about it being slow or not working properly. This laptop gives a lot of space to download games.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good performance. Like this laptop very much!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was awesomeeee, so fast, beautiful performance.
I would recommend this to a friend Rated 4 out of 5 stars
Good machine, bad lit keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems pretty good so far. Decent speed graphics are nice. Beware the keyboard* There is a known decect where the keyboard lights kind of strobe when the computer goes into power save and you can only make it stop by making the default color black so it doesnt light up at all.
I would recommend this to a friend- Cons mentioned:Heat
Rated 5 out of 5 stars
Gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but quit hot when play gaming for 4-5 hours.
I would recommend this to a friend Rated 5 out of 5 stars
The beautiful beast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best gaming laptops out there, highly recommended. The only flaw I found is, it has a hot-air scape pie that blows directly to the screen, it's a design critique that this machine have had since 3 generations ago and Asus doesn't seem to care, but overall, a great machine.
I would recommend this to a friendRated 5 out of 5 stars
Nice price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this price, this is best laptop you can buy xd
I would recommend this to a friendRated 5 out of 5 stars
Excellent Gaming Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laptop for the money in its price range. The specs are mid-tier for gaming but that's exactly what I was going for. Do yourself a favor though, disable microsoft's onedrive when you first start it up. That's the only annoying part (less about the laptop, more the microsoft suite).
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great for college
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great computer for both studies and games!!
I would recommend this to a friend Rated 2 out of 5 stars
Great while it lasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great laptop while it lasted which was only a year. After just one year the keyboard/EC (embedded controller) has failed and now the internal keyboard is completely dead. Terrible design, would stay away from this laptop and ASUS in general. Spend your hard earned money elsewhere.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absoluty amazing laptop for my 1st year in college.
I would recommend this to a friend - Cons mentioned:Heat
Rated 3 out of 5 stars
StrixGamer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m gamer, I have a pc and I never change for this, I’m only use this for work, high temperature, good hz, I love the face recognition! For my 6/10
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alvaro G,
We are happy to hear that you are pleased with the ASUS ROG Zephyrus Gaming Laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is our hope that the device continues to operate normally and that you enjoy using it.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2304022272-0049" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
great performance for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the most well built laptops ive ever owned.
I would recommend this to a friendRated 3 out of 5 stars
Great performances except for one problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and performace all around, except for one problem that is probably unfixable. The dpc latency on this device is mad crazy. I was encountering problems like audio crackling and latency when clicking and stuff, and I found out it's latency problem. From my research and hours on reddit, no one seems to have an actual solution to this and it's getting quite annoying. Keep in mind this problem is only really noticable on battery mode, which means if you plug it in it's better. From what I know, this also seems to be an underlying probelm in the 2022 model. I really should've done more research before buying this :( Does anyone have the same problem after getting this laptop? Cuz theoretically everyone should be having this problem
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Justin ,
We regret to learn that you have an audio issue and a latency issue. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: [Notebook/Desktop/AIO] Troubleshooting - Sound (Speakers/Microphones) problems- https://www.asus.com/us/support/FAQ/1015070/#:~:text=Check%20the%20settings%20of%20output,%5BMore%20sound%20settings%5D%E2%91%A3. also https://www.asus.com/support/FAQ/1008276/ If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number ( N2304022272-0002)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Amazing gaming laptop/Great Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for when I travel. That way I can stay connected on the go and play Call of duty or other games with my friends! Never have any issues running games and can play all day with no problems as well! Best investment for a gaming laptop I would highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Fast and Quiet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using an Alienware M16, i thought all gaming laptops were bulky and loud with terrible speakers. This thing has pretty great speakers (nothing compares to my macbook). It’s surprisingly quiet, and its super fast. I can run my two favorites, Warzone and Fortnite, at max graphics, and it’s not so noisy that it distracts me.
I would recommend this to a friend















