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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1325 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,325 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop… as advertised. Salesperson very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over we don’t know much about gaming pc’s or laptop. But when guided and told that this would be one of the best options available. This was a gift for my sister and so far no complains about it being slow or not working properly. This laptop gives a lot of space to download games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price point. Easily upgraded too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine, bad lit keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty good so far. Decent speed graphics are nice. Beware the keyboard* There is a known decect where the keyboard lights kind of strobe when the computer goes into power save and you can only make it stop by making the default color black so it doesnt light up at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance. Like this laptop very much!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesomeeee, so fast, beautiful performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The beautiful beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best gaming laptops out there, highly recommended. The only flaw I found is, it has a hot-air scape pie that blows directly to the screen, it's a design critique that this machine have had since 3 generations ago and Asus doesn't seem to care, but overall, a great machine.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but quit hot when play gaming for 4-5 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop for the money in its price range. The specs are mid-tier for gaming but that's exactly what I was going for. Do yourself a favor though, disable microsoft's onedrive when you first start it up. That's the only annoying part (less about the laptop, more the microsoft suite).

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    StrixGamer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m gamer, I have a pc and I never change for this, I’m only use this for work, high temperature, good hz, I love the face recognition! For my 6/10

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alvaro G,

      We are happy to hear that you are pleased with the ASUS ROG Zephyrus Gaming Laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is our hope that the device continues to operate normally and that you enjoy using it.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2304022272-0049" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Nice price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this price, this is best laptop you can buy xd

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Nothing but problems

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper, you would think this is a high performance gaming laptop, which justifies the high price point. However, this laptop has a severe overheating problem along with frequent crashes. The default settings enabled by the Armoury Crate software causes the CPU and GPU to run incredibly hot, while the fans kick up and are very loud. I've also run into an issue of the laptop frequently becoming unresponsive if a game isn't currently being played, forcing you to hard shutdown and reboot, and sometimes failing to boot altogether. Researching a bit has led me to finding that if you lower the computer's performance settings (Only use Silent mode and lower the number e-cores utilized), can cause it to be more stable. These kinds of issues are unacceptable for a nearly $2,000 computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer for both studies and games!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus m16

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to take apart and clean/upgrade, works great for both video games and work. My only complaint would be that the track pad kinda sucks, so use a mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game changer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good for every tasks coding and gaming I use it to run machine learning codes the run it on GPU and the performance is good I have been using it from past 11 months

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absoluty amazing laptop for my 1st year in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming laptop/Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for when I travel. That way I can stay connected on the go and play Call of duty or other games with my friends! Never have any issues running games and can play all day with no problems as well! Best investment for a gaming laptop I would highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommending

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 13th generation Intel corei9 processor and GeForce RTX 4070 make this laptop a beast. This will be a good choice for gamers. It's battery lasts comparatively long. The thing I don't like of this product are- 1. Heavy weight 2. Large in size and fat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great performance for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the most well built laptops ive ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-Around Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I helped my partner pick out this laptop since he's been wanting a gaming PC for a while now. After much deliberation, we settled on this one. The size and specs are great. He's been playing Hades constantly lately, and he'll likely be playing WoW as well.

    I would recommend this to a friend