Customer Ratings & Reviews
- Model:
- GU604VI-M16.I94070
- |
- SKU:
- 6535501
Customer reviews
Rating 4.5 out of 5 stars with 1325 reviews
(1,325 customer reviews)Rating by feature
- Battery Life4.0
Rating 4.0 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Great performances except for one problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and performace all around, except for one problem that is probably unfixable. The dpc latency on this device is mad crazy. I was encountering problems like audio crackling and latency when clicking and stuff, and I found out it's latency problem. From my research and hours on reddit, no one seems to have an actual solution to this and it's getting quite annoying. Keep in mind this problem is only really noticable on battery mode, which means if you plug it in it's better. From what I know, this also seems to be an underlying probelm in the 2022 model. I really should've done more research before buying this :( Does anyone have the same problem after getting this laptop? Cuz theoretically everyone should be having this problem
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Justin ,
We regret to learn that you have an audio issue and a latency issue. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: [Notebook/Desktop/AIO] Troubleshooting - Sound (Speakers/Microphones) problems- https://www.asus.com/us/support/FAQ/1015070/#:~:text=Check%20the%20settings%20of%20output,%5BMore%20sound%20settings%5D%E2%91%A3. also https://www.asus.com/support/FAQ/1008276/ If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number ( N2304022272-0002)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Fast and Quiet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using an Alienware M16, i thought all gaming laptops were bulky and loud with terrible speakers. This thing has pretty great speakers (nothing compares to my macbook). It’s surprisingly quiet, and its super fast. I can run my two favorites, Warzone and Fortnite, at max graphics, and it’s not so noisy that it distracts me.
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my son who’s an avid online gamer and he absolutely loves it. We were replacing his Alienware laptop that was six years old and had a damaged charging port. This was a great buy with all the bells and whistles that his previous laptop had.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Best Purchased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent PC for architecture and engineering student
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
Reliable gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs hot needs a cooling pad to help dissipate the heat
I would recommend this to a friend Rated 5 out of 5 stars
THE BEAST
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laptop I have had so far. however, for some reason after I upgraded it to Windows 11 Pro, I could not access windows security anymore. Tried every single way I could. Reached out to Asus and everything. Everything else is just perfect though. In love
I would recommend this to a friendRated 3 out of 5 stars
Why is a brand new laptop on sale?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had mine for two weeks when i was playing rust and all of the sudden everything froze up, i assumed the game had crashed and tried closing it out and nothing worked, i turned off the computer and when i went ti turn it back on i was unable to get past the boot screen. I eventually was able to get it to unlock a few times after hours of trying to reset bios and anything i could access fast enough before it froze. Nothing was helping and i was unable to reset the computer so i ended up having to return it. I am no computer expert and do not know what the issue was but i know i was not able to fix it myself. Now i wonder within days of me returning mine why they put a brand new laptop on sale? Having bought other “great deal” laptops on sale from bestbuy you are usually getting all that money off to deal with a common issue with these computers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jacob,
We are sorry to hear that your device was unable to boot. It's unfortunate that this model fail to meet your expectations, this is absolutely not the experience we want you to have and that you have to return it. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2304022272-0007) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Overall good but could work on some aspects
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop runs pretty well, although the brightness buttons stopped working for me. Still working on the issue but overall the performance of it is great. Sometimes the screen will start flickering when playing website games, but there is no issue with that when playing downloaded games.
I would recommend this to a friendRated 5 out of 5 stars
For the sale price, best laptop on the market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, an excellent laptop. As someone who has owned multiple gaming laptops, this one is hands down the best. I am very happy with the temperature and noise, and it plays all modern games!
I would recommend this to a friendRated 2 out of 5 stars
Very Disappointing Performance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop may look great on paper with updated hardware, but the real-world performance is shockingly poor. From day one, it stuttered and froze — even while running low-graphic games like Stardew Valley and Among Us. I even added extra storage hoping it would help, but it made no difference. Now in year 2 of ownership, I can confidently say this has been my worst tech purchase. My old 2018 MSI laptop still runs smoother and faster than this one. The lag and system instability make it nearly unusable for anything beyond basic browsing. This was my first time buying an ASUS product and it will definitely be my last. Severely disappointed.
No, I would not recommend this to a friendRated 4 out of 5 stars
Asus ROG Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always enjoyed Asus products and their RPG line of gaming products is awesome. Definitely recommend, and their warranty department is always top notch if anything comes up, even outside of the US.
I would recommend this to a friendRated 5 out of 5 stars
Best laptop ever I have.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop. Super fast, high resolution. Best battery performance. Fast excitations ratio. Highly recommend for coding and gaming, and obviously for other small productive works where need high GPU performance.
I would recommend this to a friendRated 4 out of 5 stars
Great build quality, track pad issues maybe.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality. With maximum battery life saving options, I was getting about ~6 hours of battery life. Only nitpick is the trackpad is pretty poor in my opinion. Not sure if mine was faulty, but the corners actually don't register a click that well. Returned mine and reordering in case it was a faulty one.
I would recommend this to a friendRated 5 out of 5 stars
ASUS does it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from my 2020 G15 and I couldn’t be happier. ASUS combines affordability, aesthetic, quality, and performance when it comes to their machines. This thing is an absolute beast that can handle my work and gaming simultaneously.
I would recommend this to a friendRated 4 out of 5 stars
Smooth and Efficient, gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for work, school, and gaming. Runs smooth, especially in comparison with my old laptop. Battery doesnt last crazy long, but performance is amazing and i usualky keep it plugged in anyway so it doesnt affect me much.
I would recommend this to a friendRated 5 out of 5 stars
Gaming laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been using this item for work and for gaming for 1 years now and it still runs great
I would recommend this to a friendRated 5 out of 5 stars
Performance worth the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the 2022 3070ti model and decided a 4070 with 240hz upgrade would be worth it. Not to mention going up to a 13th gen processor. I would say it is worth it, considering last years model is more than this model. I’m going to be picking mine up mid this week and will update this post if need to be.
I would recommend this to a friendRated 5 out of 5 stars
i9 with 4070!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i9 with 4070. Needs more RAM, 16 is much these days. Runs MW3 easily. Does git a bit warm with the quality turned up. Fans can be little "loud" when running full blast. (Can't hear through headset but other people in room notice it)
I would recommend this to a friendRated 5 out of 5 stars
Small packages can get big results
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very portable laptop, have used it for editing, gaming and working and everything runs smoothly, tbh I think the only that could be better is the 16gb of Ram but if you add another stick you’ll be good to go
I would recommend this to a friendRated 5 out of 5 stars
Best for video editing and games.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to buy mac book pro. But my son said buy asus , cause it's gaming laptop and you will be easily do editing for YouTube channel yt/FSK2. And he was right. I installed on editing app and it said app will work smoothly. Thanks my kid and Best buy.
I would recommend this to a friend















