Customer Ratings & Reviews
- Model:
- GU604VI-M16.I94070
- SKU:
- 6535501
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Awesome...Just Awesome...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my Son. The pure joy on his face is irreplaceable. Thank You Best Buy
I would recommend this to a friendGreat gaming/editing laptop for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem would be the ram because to run multiple programs would make it harder on the laptop. Overall its a win!
I would recommend this to a friendGreat Laptop!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop performs great, plays any game I want! Would recommend.
I would recommend this to a friendASUS: Your Computer Solution
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An absolute beast of a computer! Purchased as a Christmas gift for Mom and she was everything but disappointed!
I would recommend this to a friendYeah… No
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So yeah it crashes a lot and the audio sounds scraggly sometimes. I’m not impressed but I’m also not stressed about it. It is what it is. I don’t recommend purchasing this particular model to be honest.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Verbal,
We sincerely apologize for the system performance and audio issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2304022272-0055" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems - https://www.asus.com/support/faq/1015070/
Monster laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop. No problems at all and run’s pretty much any game smoothly.
I would recommend this to a friendAsus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Best Buy to get this as it’s a perfect and thank you. Forgive me this laptop for the pay by monthly.
I would recommend this to a friendAsus crushes it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great laptop for gaming. My favorite feature is the high refresh screen at 2k resolution so it’s smooth while looking good too.
I would recommend this to a friendGreat !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and affordable! Sleek packaging made a great gift, my son enjoys it for gaming but great for college too.
I would recommend this to a friendVery mediocre laptop!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Laptop works well in most scenarios. I would have preferred it to have a proper power on switch which shows whether it has switched on or off. The In built keyboard also stopped functioning after a year. It's webcam is also very bad
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Balamurugan R,
We sincerely apologize for the issues you've experienced with the notebook and for the inconvenience caused. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
To troubleshoot the keyboard and camera issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2304022272-0054" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015071/
https://www.asus.com/us/support/faq/109836/
Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very pleased with purchase. I haven't had a chance to check it all out, it's a learning process.
I would recommend this to a friendExcellent choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son did a lot of research till landing on this one, he loves it for both school and his online projects
I would recommend this to a friendFabulous
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a wonderful choice for a laptop, performance is exceptional, and sleek lightweight design.
I would recommend this to a friend- Pros mentioned:Display
My asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it and i use it for work and business. Its displays pretty neat.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sofia M,
We are happy to hear that you are pleased with your laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. It is our hope that the device continues to operate normally and that you enjoy using it.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2304022272-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Gaming Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good gaming laptop. Very high quality, clear picture quality very high refresh rate very good configuration!
I would recommend this to a friendI Loved!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine, with a powerful graphic board, it’s perfect for ending and deal with images in general. I loved!
I would recommend this to a friendASUS - ROG Zephyrus 16” 240 Hz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my grandson was thrilled with this gaming laptop & the associate was super helpful - he listened to me & explained my choices I’m most thankful
I would recommend this to a friendFan sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good computer according to its features. I bought it at a discount. The fans are very powerful and loud in turbo mode.
I would recommend this to a friendAsus rog zephyrus M16 16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best gaming laptop The camea and face unlock work soo perfect Display is amazing Keypad and trackpad work smooth
I would recommend this to a friendASUS ROG M16
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you can’t find a more powerful gaming laptop. I purchased after seeing many reviews on YouTube giving laptop of the year.
I would recommend this to a friend