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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1331 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,331 reviews
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a wonderful choice for a laptop, performance is exceptional, and sleek lightweight design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming laptop. Very high quality, clear picture quality very high refresh rate very good configuration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Loved!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, with a powerful graphic board, it’s perfect for ending and deal with images in general. I loved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performs great, plays any game I want! Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best gaming laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop! I bought it not too long ago and I must say that it was everything that I expected and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Gaming and CAD.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the computer’s size and performance. It has good battery life and functionality. I’m happy with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Labtop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best display I have ever seen. I watch most movies and sporting events via this device now because of the display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the discount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far is working perflectly, but it should be more info about that this model is not including animatrix feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all the research and the laptop is all that I could ask for. it'll be coming the next day as I made the order. will be back after playing with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, beautiful and fast display and op system in general, games well. Shipping was super slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfect to me. It took the device about a week to perform its best due to the updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming laptop for the price. Has great power, the fans not terribly loud. 1440p monster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. Great for value! Bought this for my brother that’s a gamer and he is as happy as it makes him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low key computer that is actually a monster. Can sneak a game sesion or two at work and that is life right there

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very mediocre laptop!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop works well in most scenarios. I would have preferred it to have a proper power on switch which shows whether it has switched on or off. The In built keyboard also stopped functioning after a year. It's webcam is also very bad

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Balamurugan R,

      We sincerely apologize for the issues you've experienced with the notebook and for the inconvenience caused. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.

      To troubleshoot the keyboard and camera issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2304022272-0054" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015071/
      https://www.asus.com/us/support/faq/109836/ Asus

  • Rated 4 out of 5 stars

    good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and great item just have one dead pixel but its okay for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome PC!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming or everyday use for work. The resolution and refresh rate is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has met all of my son's and my expectation. This is a perfect happy medium for my son's gaming and for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review on the Asus Zephyrus 16

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance and specs are incredible at the discounted price. Gaming results exceed expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yeah… No

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So yeah it crashes a lot and the audio sounds scraggly sometimes. I’m not impressed but I’m also not stressed about it. It is what it is. I don’t recommend purchasing this particular model to be honest.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Verbal,

      We sincerely apologize for the system performance and audio issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2304022272-0055" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
      [Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems - https://www.asus.com/support/faq/1015070/ Asus