Customer Ratings & Reviews
- Model:
- GU604VI-M16.I94070
- SKU:
- 6535501
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Thvery good, but the customer service attitude is
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good HD and appearance, but the price matching customer service operation service makes me very dissatisfied. Not submitted, but also shirked the responsibility that the background system was wrong. I have called customer service countless times.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jiaxin L,
Please accept our sincere apologies for the problems you've encountered with the notebook and our support team and for the inconvenience caused. This is not the quality of products or services we aim to provide and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2304022272-0043" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Worth the price & investment if you are a gamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better graphics and more memory. My son enjoys his new laptop & the refresh rate is excellent
I would recommend this to a friendNice computer for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer it is fast I like quality of the image, it is asthetic
I would recommend this to a friendNice and quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only wish it had the micro led screen. When not gaming it's nice and quiet.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves it, works great for games and a perfect size for young kids
I would recommend this to a friendThe best laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing has a very long battery life and the 240hz moniter is so good and smooth
I would recommend this to a friendGreat buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop runs all the games I play at 150+ fps, couldn’t ask for more from the laptop.
I would recommend this to a friendGaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs any game I can throw at it with high fps on high graphic settings!
I would recommend this to a friendGamer laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome and soo powerful machine. If you want gamer laptop you need buy this one.
I would recommend this to a friendIt Works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is amazing. It fulfills all my gaming and office needs.
I would recommend this to a friendNice quality laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good for gaming, good for school stuff and work
I would recommend this to a friendOverheating issue but great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has overheating issues but runs games well. Specially with the new game Baulders Gate
I would recommend this to a friendASUS ROG Zephyrus M16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the purpose, very reliable no concerns at all
I would recommend this to a friendSubtle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for a month now no problems with cooling highly recommended
No, I would not recommend this to a friendBest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop excellent performance great features good price
I would recommend this to a friendGood buy so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meeting all my expectations to use for work and home
I would recommend this to a friendGreat Laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been great. I have not had any issues with the laptop so far. Definitely recommend it.
I would recommend this to a friendPerfect for the beginner gamer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop! Fast running and easy to use!
I would recommend this to a friendVery good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this laptop, Lets me play my games anywhere I go
I would recommend this to a friendMobile gamer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Great way to play games at home and on the road.
I would recommend this to a friend