Customer Ratings & Reviews
- Model:
- GU604VI-M16.I94070
- SKU:
- 6535501
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ROG Zephyrus M16's impressive performance, stunning QHD display, and excellent graphics capabilities. Many appreciate its lightweight design and consider it a great value for the price. However, some users have noted concerns regarding its heat generation, battery life, and fan noise. The lack of an Ethernet port is also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Gaming Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming laptop I've had, super thin and runs great.
I would recommend this to a friend BEAST
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.from the specs , to the feel and unboxing this laptop is top notch. Super simple to use , affordable in a great way to learning gaming specs if you ever want to build your own laptop yourself or desktop I definitely recommend this to anyone who is looking for a starter or even someone who’s been gave me for a while, and is looking for something
I would recommend this to a friendGood laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good laptop with affordable price. I mean 4070 laptop with a i9 13 th gen cpu. This is a steal for sure
I would recommend this to a friendBEST LAPTOP EVER!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just switched from console and this was perfect. It runs every game so smoothly and I could not recommend it enough. There are tons of bad reviews but I haven’t had any problems! This is a beast and a big thanks to ASUS for developing a beast like this for us gamers. I dont have a say in the battery life because I always keep it plugged in at my desk and don’t move it, but when I do on occasion it could be better but seeing as I got this on sale for $1660, it’s 100% worth it!
I would recommend this to a friend- Pros mentioned:Performance
It a good pc i seen before
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pc is the best i seen on youtube and i want to buy it and i did am i am happy to play my favorite games with my friends
I would recommend this to a friend - Pros mentioned:Speed
Recommended!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suitable for complex calculation. The speed is fast than I thought. I am very satisfied with this computer.
I would recommend this to a friend Bought for travel purposes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my wife who is currently traveling out of the country. I wanted to find a laptop that could handle gaming, steaming, and more. We play games together in the evenings or watch a movie/show together through discord. This laptop handles it all without a single hiccup. My wife is thoroughly satisfied, as am I.
I would recommend this to a friend- Pros mentioned:Performance
very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PC IS INCREDIBLE WOW I LOVE IT IT IS GREAT I WOULD BUY IT AGAIN IN A SECOND IF I COULD
I would recommend this to a friend Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, we had this purchased on best buy very easily and at a great price.
I would recommend this to a friend- Pros mentioned:Performance
My experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. I recommend this laptop for all tasks.
I would recommend this to a friend Power issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first week of owning this laptop the power brick blew up. Best buy gave me a whole new laptop. 6 months later now the screen is flashing and going crazy every few minutes as if it’s being unplugged and plugged back in (when it’s not). No bios updates, windows is up to date, and no gpu driver updates. And yes it’s been power cycled many times. Would not recommend
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear IBezHavoc,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
To troubleshoot the display issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2304022272-0053" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015072/
Worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was a huge upgrade for me it was replacing a laptop from 2014. So far the only issue I have with it is the exhaust from the fans blows directly on the display.
I would recommend this to a friendLaptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast enough, for regular stuff, not to heavy. Battery life is alright, don’t expect too much do. Loving it so far.
I would recommend this to a friend- Cons mentioned:Battery life
Very disappointed, bab product and bad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We reported a week after purchasing the computer that it has problems with the battery, if it is not connected to the source it does not execute the processes and it turns off, although I bought the product warranty they do not give me service because physically we are in Panama, in addition this week you lowered the price of the laptop by 400 dollars and you promise that if you lower the price of it within 60 days, you will return the difference to the credit card with which I paid and you do not want to return the difference either. you must have all these logs in your system. We are very disappointed with ASUS and the support Best Buy offer and on top of that they did not return the 400 due to a lower price.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Benita V,
We sincerely apologize for the battery issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one. To investigate the problem further or obtain assistance with getting the device repaired, please contact our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2303034011-0044" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Bad software defect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop 3 weeks ago, worked perfectly fine until one Armory Crate update(Asus built in Software), runied the entire laptop now i cannot control the laptop and it wont let me control the GPU or Screen, this is a major defect and nees to be fixed asap, be aware of this, also the inly fix is to use GHelper(Third party controller), Be aware!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Veogner S,
We sincerely apologize for the Armoury Crate issue you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
Please allow us to make your experience with ASUS a better one. We recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problem you're experiencing with the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2304022272-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find better at this price range. Still, you could struggle with some games.
I would recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So amazing with the cost considering it had an rtx 4070 there was no options but to purchase this laptop
I would recommend this to a friendGreat Gaming Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I could have imagined. Smooth graphics, fast. And batter lasts a while
I would recommend this to a friendBest of Laptops
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC. Some of the best systems i have used in recent times.
I would recommend this to a friendASUS ROG Zephyrus G16 GU603
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome price for a gaming laptop with rtx 40 series and Intel core i9 processor
I would recommend this to a friend