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Customer reviews

Rating 4.3 out of 5 stars with 924 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the ROG Zephyrus M16 for its impressive performance, stunning display, and crisp graphics. However, some users report experiencing significant fan noise and heat generation, particularly during gaming. Concerns were also raised regarding battery life and the keyboard's design. While the lightweight design is appreciated, potential buyers should consider these trade-offs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 924 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 6 months ago so waited to review till it’s had a lot of use. Runs like it did out of the box still, plays any games out there, majority of them max settings with some needing to have certain settings adjusted.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for $1600. Buying process was a bit cumbersome, but the laptop itself is pretty good. Looks and feel are great, screen is big and good quality. Specs are good for work and gaming. Overall happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast & reliable Machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is used exclusively for a 360 photo booth to render videos from a GoPro. I needed a machine that could do the rendering in a quick and efficient manner and this laptop did not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly sleek gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy this laptop. The screen is stunning, with vivid and accurate colors that make everything look more beautiful. It runs fast and smooth, with no lag or stuttering even when running multiple high-resource programs. The keyboard and trackpad are also great, with the right about of key travel and just enough space to maneuver without feeling cramped. The gaming performance is impressive, with high frame rates and ultra quality settings on most games (as long as you don't have ray tracing on). The only thing you need to be aware of is that this laptop requires good ventilation to avoid quickly thermal throttling. I recommend using a cooling pad or a stand to lift the laptop slightly from your desk or table. This way, you will get the best performance out of this amazing machine.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming. Only problem is that it only offers 2 usb ports and the battery life could be better. Overall still a very good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for gaming on the go or even making it your main computer at home. It will run any game you need and multiple games at a time if needed. Good purchase and worth your money go get one.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Overheating shut down after 28 months of low use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed at the lifespan of this laptop, purchased in April 2023 and was used for a maybe 1-3 of hours of gaming a week. As of around a month ago it began overheating and instantly shutting down within minutes of launching a game and progressed to being unable to stay on to even run web browser, run diagnostics or bios updates without powering off with no warning due to overheating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Display
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs everything on the max settings? Yes Sounds like a turbine while doing so? Yes But at the same time, can it run low-medium demanding games on max at a high FPS without sounding like an airplane? Yes Switch it to silent in armoury crate and you'll never hear any sounds whatsoever in general use or light gaming. Best non-macbook display i've seen on a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great hardware, other than the hdmi port

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for running any game out there. I did have a problem with my hdmi port not outputting 4k 60fps even though I used a 2.1 cable.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 4 out of 5 stars

    Your laptop will look like you are a Mechanic.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop but buy an A/C just for this laptop, not matter if you use a coolin pad, the CPU will hit over 95 c even while web browsing. The performance is good and the design too Fingerprint every where Impossible to clean.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hector,

      We're sorry to hear about the unfortunate experience you're having with the unit overheating. Please allow us to make your experience with ASUS a better one. The fans in the computer helps circulate air to maintain a stable and safe temperature of the internal system. The fan speed will be changed with the CPU/GPU temperature. The CPU/GPU temperature will be rise, when running huge and intensive programs, such as heavy loading games, video editing, transcoding, and big data operating. Then thermal fan will speed up and let more cold air pass through the thermal module to achieve the purpose of cooling. At this time, you may hear thermal fan spins loudly, especially in a quiet environment.
      Your computer may overheat because of insufficient air flow due to dust, hair, or debris blocking the air vents. If you experience the issues of the fan is not working, the fan speed is always fast, or the fan noise is obvious loudly, please refer to the troubleshooting in this article.
      Note: If the internal system temperature is not higher than the criteria of the fan starts, the fan will not be running.
      You might experience the following issues when the laptop overheats:
      Certain applications occupy the CPU / Memory resource
      Dust buildup on the fans
      Unacceptable operating environment
      The fans wear and tear in use over time
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    High performance and great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this gaming laptop as it ranked #2 for overall performance and it's great value. My son loves such a step up from his Surface Pro for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Winner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the ram question which others have mentioned below, and the fact that the surface temperatures are insanely high, it is the fastest, most portable, best laptop for multitasking I have ever used. The 12th gen Intel was well worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not one to make review but I can’t express how much I absolutely love this laptop! I was a bit hesitant spending this much and how it would compare to my home build system and this laptop did not disappoint! I would recommend this to those looking for a long term laptop and have already recommended this to family and friends!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Productivity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful laptop, only downside was of course, all gaming laptops are bound to heat quick and sound like a jet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Beautiful monitor and graphics

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price but wish I would’ve got the 4080 just were out of stock. Happy as heck w it tho. Graphics are great w Nvdia if you play with them a little.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'd stick on a laptop than a console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not go wrong on buying this monster! This laptop runs smoothly and is generous with multi-port for USB and USB-C. At first the design was a little iffy but with this large screen for a laptop, it grew in me. Transfer rate for files are quick and responsive. I was just in time to upgrade from my old laptop. I tried Fortnite for the first time to play with my kid. Next thing I know she wants me to use the console and her on this (maybe because of the keyboard lights)!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with purchase. Got on sale for 1600 for great value also. Can play any game I’ve tried with good frame rates. Average battery life, but to be expected for these specs. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great bye for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase handles modern warfare 2 at ultra settings. I also play star citizen. What if you know anything about that game? It requires a good bit if you don't mind the fan running a little noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Display
    Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Great display but many screen defects

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very great display* and very powerful laptop. During the first few hours of usage, screen had backlighting issues, and had to return it :( Not sure if having the exhaust fan blowing directly at the bottom of the screen is a good design. In addition, fan gets pretty loud under relatively mediocre workload.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear FangH,

      We apologize for the poor experience you had with this ASUS laptop. We can assure you that this is not the norm and is not the kind of experience you should expect from ASUS products. Thank you for your feedback on this model, we appreciate it and will take it into consideration for future models. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2202016711-0028" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for Content Creators

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this computer to edit video and for processing and rendering video it is everything I was hoping for. With the 3070 Ti this thing is a beast. Highly recommend for content creators.

    I would recommend this to a friend